Diamond Galore Reviews 

I would give 0 stars if I could. Ordered a bracelet and paid £10 next day delivery. Received an email saying they cancelled my order as the item I ordered was now out of stock. The email stated that the £15 (bracelet price with discount) was NOT ‘yet’ refunded but said nothing about the next day delivery charge. I’ve been trying to contact to see if/when they plan to refund this and that I also want the £10 delivery charger refunded. Can’t seem to get through to anyone via email and they have no phone number. VERY disappointed and feel like I’ve been scammed.

I ordered the nail bracelet 4 nights ago I've had nothing to say order received even though money has gone out my bank no tracking info I have replied to subscribe to the company but then again nothing back from them not sure what is going on as getting no replies from them.

Elegant looking jewelries. Highly recommend

Absolutely stunning bracelet! I ordered the onyx clover bracelet and I couldn’t be happier the quality is amazing and was delivered within two days will definitely be ordering from here again.

very good service

I have just received the most beautiful ‘diamond’ necklace presented beautifully. I am thrilled with it.
I would definitely recommend this shop. Excellent service too!

Made couple of purchases in the past . Bought a bracelet for my friends birthday she absolutely loved it .. I will definitely be returning for more : ♥️♥️♥️

As a loyal customer of Diamond Galore for the past 10 years, I can confidently say that their new store is nothing short of breathtaking. From the moment you step inside, you’re greeted by an atmosphere of elegance and sophistication, with sparkling displays that showcase some of the most exquisite jewellery I’ve ever seen.

The layout is thoughtfully designed, making it easy to browse their stunning collection while enjoying the luxurious ambiance. The attention to detail in both the décor and the jewelry itself is a testament to the quality and craftsmanship that have kept me coming back for a decade.

What truly sets Diamond Galore apart, beyond their breathtaking selection, is their exceptional customer service. The knowledgeable and friendly staff go above and beyond to make every visit a memorable experience, ensuring that you find the perfect piece for any occasion.

If you’re looking for a diamond shopping experience that is as extraordinary as the jewellery itself, I highly recommend visiting the new location. It’s a true gem in every sense!

Nice service and good quality

The opening of the store was amazing, with welcome drinks,friendly staff and entertainment.
Staff were very friendly and very happy with my purchase. Xx

Went to the opening of the shop yesterday. Amazing service, some lovely pieces of jewellery at very reasonable prices. As a special gift on the opening of the shop I received a free goody bag that was filled with jewellery items. Yes I will be shopping in the shop again. Well done on the shop opening. I hope you grow your business and are very successful.

Amazing customer service, had an issue with my ring size and got another one delivered to me next day.

amazing service, ordered a personalised arabic necklace and i’ve worn it for 8 months now and its still looks brand new.

A few weeks ago I left a very negative review. Unknown to me my emails were not received but I thought they were being ignored. As soon as the company recognised that I had a problem they addressed it immediately. I have received my order today and I couldn't be happier. Such a lovely bracelet. I'm sure my daughter will love it. I will definitely be ordering from Diamond Galore again.

Scam, do not order, if you check their address it is just a random shop. I am quite certain all products they sell are fake. Buy at your own risk.

You will be disappointed like me if you order. No customer service, and most like no refund.

Ordered a bracelet a month ago, order cancelled just before Christmas by them and still awaiting a refund. Customer service is appalling and doubt I will get my money back. Avoid ordering from this company they are scammers.

Purchased my ring in December did have some issues with the quality of the product as it tarnished, after a few emails my issue was resolved and I recieved a replacement in January.

First time ordering and it will certainly be the last time. The company are just awful to deal with. The item arrived longer than expected and aside from actually looking cheap and tacky, certainly not worth the price I paid, the order wasn’t even fulfilled correctly.
Trying to make contact with them is terrible. They don’t respond to emails, there is no telephone number to actually speak to someone so the only way is via Instagram messenger. Responses are slow and despite several messages I am still no further forward a week later. Now been told that the letter missing from the order is no longer and is out of stock and they will send it out to me when they get some more in. Unfortunately this has come across like a big fob off. I highly doubt it will arrive and the gift that was initially a birthday present, is now meant to be a Xmas present has now become unusable. A total waste of money and my time and effort.

Ordered the dainty bracelet in gold, even more beautiful face to face! Love it

Loved my ring!!! So so pretty and for the price just amazing 👏 😍 defo ordering again