⚠️ If you are new to Germany and don’t speak German yet, they will make your life even more difficult if you have any query or concerns. Their policy is no English no matter who is on the other end. T... See more
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The customer support is good who picks up the call comparatively sooner and answers the question. After placing the order, the emails are sent out with the proper information. It was hassle free while... See more
it's my 3rd time to order mobile with simcard from Dein Handy and I am always satisfied with services. Customer Care & Delivery updates are remarkably perfect. Love to buy again from here
seht gut. even I had some bad packing at return they accepted. I bought new mobile form same company.very satisfied
Company details
Written by the company
Die mobilezone GmbH ist ein führendes Unternehmen im deutschen Telekommunikations-Markt. Mit unseren Brands Sparhandy, DEINHANDY, HIGH und Handystar decken wir einen großen Teil des indirekten Telko-Marktes ab. Dabei erreichen wir unsere Kunden überwiegend online, aber auch im Fach- und Großhandel sowie im TV. Mit über 300 Mitarbeitenden an den drei Standorten Köln, Bochum und Münster denken wir zu 100% digital und setzen aus Überzeugung auf zukunftsweisende Technologien und Arbeitsweisen. Unser Ziel: Begeisternde Einkaufserlebnisse über alle Marken für unsere Kunden. Dabei profitieren wir auch von langfristigen, strategischen Partnerschaften mit namhaften Partnern wie Samsung, Huawei oder Vodafone. mobilezone Deutschland ist eine Tochtergesellschaft der mobilezone holding ag mit Sitz in der Schweiz. Zur Bestellung bei DEINHANDY mit Smartphone: Nach einer Bestellung gibt DEINHANDY deinen Auftrag an die Mobilfunkanbieter zur Prüfung weiter. Nachdem der Anbieter den Vertrag genehmigt hat, beträgt die Lieferzeit in der Regel 1-3 Werktage. Wenn du Kontakt zu unserem Service Team aufnimmst, gib bitte deine Auftragsnummer an. Dann geht die Bearbeitung noch schneller.
Contact info
Porschestraße 7, 44809 , Bochum, Germany
- 030 99007407
- kundenservice@deinhandy.de
- deinhandy.de
3.8
Great
7K reviews
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Really fast and good service
29 January 2020
Unprompted review
Reply from DEINHANDY.
Hey Prateek, thank you a lot.
I like to have 15€ 20gb
13 December 2019
Unprompted review
Reply from DEINHANDY.
Dear customer, thank you for taking the time to rate us. However this portal only serves to evaluate the ordered product. So let us know if you are satisfied with your contract or if you have any remaining questions regarding your order. We would also be happy to advise you on alternative contracts if you are not satisfied with your current tariff. Please contact us directly via hilfe@deinhandy.de.
Reply from DEINHANDY.
Dear Georgi, thanks a lot.
I have contract with company
I have contract with company. Good customer service and good support, sofar happy 😊
28 May 2019
Unprompted review
Reply from DEINHANDY.
Dear customer, thank you very much for your feedback. We hope you'll have a lot of fun with your new phone.
Reply from DEINHANDY.
Hallo lieber Kunde, vielen Dank für Deine Bewertung.
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