DecorsdeluxeReviews 

1,540
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,339 reviews, most reviewers were somewhat happy with their experience overall. Customers found the website clear, concise, and very easy to use, with many appreciating the straightforward ordering process and intuitive design. The prices were frequently highlighted as good or excellent, often combined with free postage, making purchases feel like great value for money. Many also noted accurate product descriptions and a smooth checkout experience. However, some customers also noted significant issues with product information, with some items lacking sufficient detail or size guides, leading to uncertainty about their purchases. A number of people experienced long waiting times for orders, with some reporting no delivery or receiving incorrect items, such as a fan instead of an air conditioner. There were also concerns about customer service, including reports of unresponsive customer service and products not matching website images.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy of descriptions. Many reviewers report... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as items not... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing satisfaction with good prices,... See more

Website

Users describe ambiguous interactions with the website, with many expressing concerns about its clarity and... See more

User experience

Consumers generally report a positive user experience, highlighting the ease of placing orders and navigating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great price for a 1200 btu air con unit. Purchase was easy but never received the 10% discount at checkout for signing up? No details on estimated delivery which was disappointing

Rated 4 out of 5 stars

The checkout process is all good and everything was really easy to do. However, i am only giving 4 stars because i donot have an estimated date on when i will receive the product. This creates an infi... See more



Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(1,540)

1,539 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY FROM DECORSDELUXE

Worst customer service I’ve ever experienced, tried canceling my order 10 minutes after placing it, had to wait 2 days for a response and the “can’t cancel” because the order has been processed. The order hasn’t even left their warehouse and they can’t cancel???? Useless, please save yourself the trouble and never order from them.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Great purchase experience

There was a variety of products and for mine it had various number options which was great. Very easy to navigate and checkout. Price was good as well.

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Same as all other reviews - AVOID

Same as all other reviews. Ordered Air Con unit 21st June, reveived one email re delivery with next to no info. Currency taken in Aus. Have emailed company no response as yet. Also opened a dispute with Paypal as I doubt very much I will be receiving the unit anytime soon if at all. Utter disgrace, company needs reporting.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

EXTREMELY FRAUDULENT WEBSITE

certainly the Decorsdelux.com is a scam website
they are EXTREMELY fraud
I paid on 25-jun26 for 2 portable Air conditioners
till today 03-july-26 no despatch is done so far
their ..phone no of Holland is fake ..not recognised
by Dutch phone system.
DO NOT PAY THEM ..AVOID THEIR FRAUD
they give a fake link of Evri.com which always saying
We are expecting your parcel ...etc
they do not have a REVIEWs link on their web-site
to post any reviews to expose their FRAUDs

25 June 2026
Unprompted review
Rated 1 out of 5 stars

The worst experience ever

The worst experience ever.
First of all I ordered one item and they have charged me for two. They do not reply to any email, and the product is different from the advertising and also does not work. I bought an air conditioner, got charged for two and received a malfunctioning ventilator. It's just hilarious that now I cannot send back or get a refund. They have charged me 186£. Please do not buy from them.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

The purchase of 128tb Portable SSD…

The purchase of 128tb Portable SSD external hard drive was very easy with an accurate product description and rapid check out using PayPal. I chose this vendor due to produce availability, price and customer reviews.

26 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look