I was in debt and went to CA Brent I was very happy with the services I received to help me improve my health and my life.If I did not receive the help I did from Melissa, I do not know what I would h... See more
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Very helpfull Staff, helped me out fully, dealing with me very politely, Adviser Name : Kalpamayee Das Parija, Nucleus Legal Advice Centre, DFA, The Lido, 63 Mattock Lane, London, W13 9LA. My name i... See more
I had an excellent experience with an advisor at Citizens Advice Lewisham recently. My caseworker, Vesna Cvetek (MIMA Cert, Debt Free Advice Project), was incredibly helpful and went above and beyond... See more
I was apprehensive 1st but I'm glad I got help from here. Kalpamayee was considerate regarding my problems, I didn't feel like I was being rushed just to finish appt quickly. She made calls on my beha... See more
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Company details
Written by the company
Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.
Contact info
United Kingdom
- debtfreeadvice.com
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Kalpamayee was really helpful and…
Kalpamayee was really helpful and efficient in helping me work through and organise my finances.

Reply from Debt Free Advice
Patricia was very friendly and helpful
Patricia was very friendly and helpful. She made me feel comfortable to share my problem and made me feel much better. She was on time and went above and beyond for me. Thank you!

Reply from Debt Free Advice
Thanks for debt free advice.very…
Thanks for debt free advice.very helpful my case worker naima , she very good service.every time discuss my matter,give perfect solution.thanks Naima and debit free advice centre.

Reply from Debt Free Advice
Shabana was very thorough and…
Shabana was very thorough and meticulous. My debt problems remain, but I now have a clearer picture of how far my income falls below my outgoings. I do not yet know how I will resolve this, but I have an order of those creditors I will approach explaining that I cannot pay them.

Reply from Debt Free Advice
Carita was beyond helpful and a lifeline
Carita was beyond helpful during the most difficult time of my life. Been through the worst. Home eviction. No income. Teenage costs. Cost of living crisis. Relying on grants. I had my car repossessed and now in a lot of debt. Carita was super sensitive and helpful and made me feel at ease without judging me. She was a lifeline I needed when I lost all hope. Thank you Carita and your team. X

Reply from Debt Free Advice
Great service
Great service, Patricia went above and beyond to support me and make me feel at ease. Genuinely an amazing woman and amazing service I received! Thank you!

Reply from Debt Free Advice
When you find your self in debt
When you find your self in debt, to have this kind of support and understanding staff, with such a professional aproach in order to sort things out, problems can just be solved easy.

Reply from Debt Free Advice
I'm very happy everything went well
I'm very happy everything went well. She really helped me out of my debt. Thank you very much 😊 ☺️

Reply from Debt Free Advice
Feedback
Hello,
I want share my experience that I had an appointment with Debt free advise and it was very nice. MS. Carita was so helpful and supportive, she advised me nicely and listened to my concerns with great deal of patience.
Therefore, I would like to rate their entire team with 5 stars and happy to have their supports in the future.
With thanks,
Sediqi

Reply from Debt Free Advice
l had a most pleasing and highly professional advice and support by Shabana
l had a most pleasing and highly professional support and assistance from Shabana.

Reply from Debt Free Advice
"I recently had the pleasure of…
"I recently had the pleasure of interacting with Rachel, and I must say, it was an exceptional experience. From the moment I reached out with my questions, she exuded warmth, patience, and genuine care. Rachel went above and beyond to ensure that all my concerns were addressed, and her calm demeanor immediately put me at ease. Her friendliness and understanding were exactly what I needed. I cannot recommend Rachel highly enough for her exceptional customer service. Thank you, Rachel, for making my experience so wonderful!"
Blessings to you 🙏🏼

Reply from Debt Free Advice
Very professional.
Very professional.
Shabana Shafi I appreciate your help and the time you worked on getting it done. I couldn’t have done without you.
Many many Thanks !!!!

Reply from Debt Free Advice
The advisor Raquel was very helpful and…
The advisor Raquel was very helpful and gave has put me on the right path to sort out my debt.

Reply from Debt Free Advice
Andrea and Shabana were really…
Andrea and Shabana were really professional and explained in detail about the advice they were giving me. It eased my mind and they spent a lot of time during my appointment to explain the advice so that I could understand it effectively.

Reply from Debt Free Advice
Hi there
Hi there, I spoke with a woman on the phone called Ade. She was extremely professional, helpful, kind and polite to me on the call, thanks to her I was satisfied with the call and she had all my queries answered. Thank you Ade.

Reply from Debt Free Advice
Excellent service
Excellent service with Naima. Very person-centred & friendly. Took away any anxiety & stress that accompanies money matters. Very efficient and effective. A godsend.

Reply from Debt Free Advice
had an absolutely amazing meeting with…
had an absolutely amazing meeting with a very special debt adviser called Carita today. she was so helpful, informative, kind, caring and patient and above all a real person! she has made me have a sense of safety which I very much appreciate as all situations differ.

Reply from Debt Free Advice
The level of responsibility taken and…
The level of responsibility taken and responsiveness are highly recommended. I love the service and l am grateful

Reply from Debt Free Advice
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