Dainton  Reviews 

301
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professional approach, making every interaction pleasant. The service is frequently described as excellent, with many appreciating the straightforward processes and efficiency from start to finish. Reviewers consistently highlight the cleanliness, security, and excellent accessibility of the facilities, noting that units are well-maintained and sites feel safe. Many people also appreciate the staff's proactive approach, noting how they go the extra mile to accommodate needs and provide solutions, even during stressful situations. This dedication significantly contributes to making potentially stressful events, such as house moves, much smoother and easier for customers.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently describing them as friendly,... See more

Service

People report positive experiences with service, often describing it as superb, phenomenal, and first-class... See more

Facilities

Consumers express high satisfaction with the facilities, consistently describing them as clean,... See more

Website

Clients share positive opinions on the website, highlighting its ease of use for booking and accessibility,... See more

Location

Reviewers highlight positive aspects of location, with many recommending the storage facilities in North... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big thanks to Stan and the team at Dainton Storage Heathfield. Booking our storage container was so easy, and the site was accessible as we required (even when filling our container between Christ... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Lee has been so helpful and supportive in my complicated move from the IOW. Dates kept changing but we arrived in the end to a lovely unit with excellent access and road conditions, including a few we... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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No recent history of asking for reviews

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4.9

All reviews

(301)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff and great storage site at a great price

My first forage into the world of storage… Very impressed with Dainton’s units, site and customer service. Site manager Dave was really friendly and went through everything I needed to know in a way I clearly understood. Very quick process, Dave even made me a cracking cup of tea and gave me a rocky chocolate bar lol! Unit itself is very clean and spacious for what I needed. Great experience and highly recommended! A+++++ Thanks!

30 May 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Matthew, I'll pass your kind words on to Dave!

Rated 5 out of 5 stars

Without Paul at Daintons in Par

Without Paul at Daintons in Par, Cornwall I would not have been able to move, it’s really that simple. He was a lifesaver. Great service, no hassle, always someone on site and super helpful. Would I use them again? 100% without question. Thank you all at Daintons. If I could give 10 stars I would.

30 May 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback, I'll pass your kind words on to Paul.

Rated 5 out of 5 stars

Excellent service

Excellent service. Kelvin is very helpful, opening hours are pretty good and the contract doesn't tie you in. I was inside so had no problems with condensation (not to say the containers outside do!).

4 April 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Phil!

Rated 5 out of 5 stars

Wonderful local company to work with

Wonderful local company to work with, we've had two fantastic units with them for a number of years and never had an issue. Andy is great, so helpful and answered all our questions we've had promptly and clearly. Really can't recommend enough!

22 May 2025
Unprompted review
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Reply from Dainton

Thank you, Chloe! Our team takes pride in making every experience as helpful and friendly as possible. We’ll pass on your kind words to Andy, and we’re glad we could make a difference!

Rated 5 out of 5 stars

Great storage solution

Dainton were easy to deal with and always very helpful when help was needed. They have storage units of various sizes so will have something to suit your needs. The units were all very secure and my items came out of storage in the same condition they went in. Would definitely recommend this company if you need storage

20 May 2025
Unprompted review
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Reply from Dainton

Thanks so much for choosing Dainton, Debby! Glad we could help!

Rated 5 out of 5 stars

I quickly needed some small temporary…

I quickly needed some small temporary storage and this was arranged at a good price very quickly. Helpful and friendly service.

14 March 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Stephen, we're glad you enjoyed our service!

Rated 5 out of 5 stars

Brilliant Service

Great all round service from start to finish. Ian was so polite and helpful at the Paignton depot. Would never hesitate to use Dainton again. Thank you.

9 May 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Dennis, we're glad you enjoyed our service!

Rated 5 out of 5 stars

Marc and Lee at Barnstaple Dainton…

Marc and Lee at Barnstaple Dainton Storage are brilliant. Explained the process and set up a contract really quickly. Nothing was too much trouble. The storage facilities are great. No leaks or damp. All of my things came out just as they went in. Would definitely recommend using.

8 May 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Claire, we're glad you enjoyed our service!

Rated 5 out of 5 stars

What can I say

What can I say, Ian was amazing. Was professional and sympathetic to our situation. We left feeling like the pressure had lifted.
Even today when we returned our padlock and fob, so helpful. We will make sure we recommend you to everyone, and we would definitely use you again
Billy & Karen ,

28 January 2025
Unprompted review
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Reply from Dainton

Thank you, Kayjayj! Our team takes pride in making every experience as helpful and friendly as possible. We’ll pass on your kind words to Ian, and we’re glad we could make a difference!

Rated 5 out of 5 stars

Amazing service!!! Paul and Chris were like my knights in…

Paul and Chris were like my knights in shining armour! After finding myself and my 86yr old Mom homeless we chose Dainton to secure our belongings. Not only were these amazing guys caring and empathetic to our situation, they were always so friendly, supportive and extremely helpful. I would not hesitate to use them again, absolute first class. Thankyou both for making such a devastating situation easier for us. 😊

27 April 2025
Unprompted review
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Reply from Dainton

Your feedback made our day, Dawn! We’re thrilled that our team provided the assistance you needed. We’ll be here to help whenever you need us again

Rated 5 out of 5 stars

What a fantastic well run facility

What a fantastic well run facility
Very professional and secure, storage units are high quality
The manager is informative and helpful
I highly recommend Dainton storage for any needs ideal for short term or long
Thank you

23 April 2025
Unprompted review
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Reply from Dainton

Great to hear you had a good experience, Martin! We look forward to helping you again

Rated 5 out of 5 stars

Excellent service for signing up

Excellent service for signing up. Paul was particularly helpful and welcoming, he couldn’t have done more. Nice clean container, tidy yard, and a very good price!

10 April 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Sean!

Rated 5 out of 5 stars

First time users

First time using Dainton, Paul being our point of contact we were instantly put at ease, listening to our requirements and guiding us through the whole procedure painlessly, wouldn't hesitate to recommend to others.

15 April 2025
Unprompted review
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Reply from Dainton

That's really nice feedback Elizabeth, glad you've had a positive experience with us.

Rated 5 out of 5 stars

Very helpful

This was the first storage company I rang to enquire, I found Paul very helpful with answering all my questions. On arrival to view a unit Paul was very accommodating and made the process so easy and quick to complete

9 April 2025
Unprompted review
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Reply from Dainton

Thanks for the review, glad you had a nice experience with us!

Rated 5 out of 5 stars

Great storage site

Needed a storage unit at short notice for a relatively short period of time. So we spoke to the Swansea depot. They had a great offer on and we ended up with 3 lockers due to a house move delay.
Chris and Chris were really helpful and gave us advice when it was asked for.
We only needed to give 7 days notice to hand the lockers back.
Would highly recommend

23 March 2025
Unprompted review
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Reply from Dainton

Thanks for the positive feedback Andrew!

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