Dainton  Reviews 

300
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, making the storage process easy and stress-free. Many people highlight the excellent service, noting its efficiency and the team's willingness to go the extra mile to assist with various needs, including complicated moves and changing requirements. The facilities are frequently described as spotless, secure, and well-maintained, with convenient locations and easy access, even during extensive opening hours. Reviewers also appreciate the smooth booking process and the overall ease of using the storage units, which are kept in perfect condition.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, helpful, and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent and hassle-free from... See more

Facilities

Users describe positive interactions with facilities, consistently highlighting their cleanliness, security,... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and accessible for booking... See more

Location

Customers consistently note positive experiences with location, highlighting its convenience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big thanks to Stan and the team at Dainton Storage Heathfield. Booking our storage container was so easy, and the site was accessible as we required (even when filling our container between Christ... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

Lee has been so helpful and supportive in my complicated move from the IOW. Dates kept changing but we arrived in the end to a lovely unit with excellent access and road conditions, including a few we... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

300 reviews

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No recent history of asking for reviews

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4.9

All reviews

(300)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul and Ian are such nice guys

Paul and Ian are such nice guys, they're friendly and helpful and are always at hand for any queries. I recommend paignton dainton storage for ease of access and manoeuvre.

28 March 2025
Unprompted review
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Reply from Dainton

Thank you, Beverley! Our team takes pride in making every experience as helpful and friendly as possible. We’ll pass on your kind words to the team, and we’re glad we could make a difference!

Rated 5 out of 5 stars

Great place for storing undercover what…

Great place for storing undercover what won’t fit in your loft or garage. It is always clean and tidy, and feels very secure. Lee and Marc are very helpful as well.
Expensive, but I guess you get what you pay for.

26 March 2025
Unprompted review
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Reply from Dainton

We appreciate your kind words, Martin! Glad we could make it easy for you.

Rated 5 out of 5 stars

Nice clean storage

Nice clean storage, staff are absolutely outstanding with their assistance and feels safe.

24 March 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely review Sue

Rated 5 out of 5 stars

You pay for a quality service 10 out of 10

We have had storage containers for the last 18 months at Daintons due to the property we were buying going into probate - We decided to leave our possessions in the containers for another 6 months while we renovated. As everything was safe and dry and we were very happy with the service from Lee and Mike and now Marc.
Very good service thoughly recommend. Thank you guys for everything
Peter and Jacqui

22 March 2025
Unprompted review
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Reply from Dainton

You're welcome, glad we could help Peter and Jacqui

Rated 5 out of 5 stars

Very well organised

Very well organised, staff helpful and friendly. Six months storage while we renovated our flat. Would recommend Dainton.

20 March 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Keith 😊

Rated 5 out of 5 stars

Daintons To The Rescue!

Very easy to communicate with, empathetic & understanding with my reason for the use of storage. Always friendly, polite & professional! Would definitely use again & recommend to others. Thankyou ever so much!

19 March 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Stephanie 😊

Rated 5 out of 5 stars

An extremely efficient ran business

An extremely efficient ran business. Mark and the Manager Tim are both very helpful and they are always on hand to pass on help and advise.

10 March 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback David! We’re here whenever you need us.

Rated 5 out of 5 stars

Can’t fault Dainton

Can’t fault Dainton. The work carried out over the last couple of years have made it very accessible. It’s clean, organised and easy to access. Help is always available if needed and regular correspondence about works, price changes etc so you are always in the know.

9 March 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Juliet! We’re here whenever you need us.

Rated 5 out of 5 stars

Helpful and friendly people

Helpful and friendly people. I had some reservations about storing in container, but after 3 years, our belongings were in excellent condition.

1 March 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Kelvin!

Rated 5 out of 5 stars

Brilliant service at Daintons Bridgend

Brilliant service at Daintons Bridgend.
Dave is really helpful and goes the extra mile to make sure your storage needs are met.
The site is so well managed and maintained and the units are great.
Thanks so much Dave and team.
Liz and Mike Church

26 February 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Liz and Mike!

Rated 5 out of 5 stars

Fab Service

I had a long term rental and couldn't fault the service. The unit I had met my needs perfectly and it was a very smooth process to access the unit whenever I needed. Everyone who works there was very professional and polite and could not do more to help! Only ended my contract due to moving to another premises and so it was no longer needed. Would highly recommend!

23 February 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Beckie!

Rated 5 out of 5 stars

Easy experience

Not sure how long I’ve been storing at Daintons but it’s a while!
It’s easy, reliable, accessible, time friendly and people friendly- would recommend.
Thank you

21 February 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback!

Rated 5 out of 5 stars

Absolute fabulous company to deal with

Absolute fabulous company to deal with. Professional, friendly. Information fully understandable, no hidden extras. Felt happy in the knowledge that my belongings were safe. Units well placed, clean and accessible. Would highly recommend them and would certainly use them again.

20 February 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Pauline😊

Rated 5 out of 5 stars

Great customer service

I have used Daintons Barnstaple for the past 10+ years on various occasions. I have always received excellent service from Lee and the other members of staff. Always ready to have a chat and sort out any queries that may arise. Would thoroughly recommend them to anyone looking for self storage.

19 February 2025
Unprompted review
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Reply from Dainton

Thanks for the review, glad you had a nice experience with us Bill!

Rated 5 out of 5 stars

Storage container rental

During our rental of the container, Chris and Paul were always extremely helpful and accommodating. Definitely recommend using Dainton for your storage needs.

15 February 2025
Unprompted review
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Reply from Dainton

Thanks for the review, glad you had a nice experience with us!

Rated 5 out of 5 stars

Storage unit

Had been renting my storage unit for just over 1 year. It was nice and dry and no condensation build up. Unit was also very secure. The staff have been great. I would highly recommend and would use again should the need arisel

30 January 2025
Unprompted review
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Reply from Dainton

Great to hear you had a good experience, Karen!

Rated 5 out of 5 stars

Very Good Facilities

Very good facilities and the team are very helpful. Highly recommended.

10 February 2025
Unprompted review
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Reply from Dainton

Great to hear you had a good experience, Glenn!

Rated 5 out of 5 stars

Dainton Paignton

I brought a new kitchen, appliances and other items to Dainton Paignton years ago, in preparation for moving to the area, but the move didn't happen. Ian arranged for a local removal company to clear the contents and load my car with things to keep. Excellent service and helpful attitude in every way.

23 January 2025
Unprompted review
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Reply from Dainton

Great to hear you had a good experience, Howard! We look forward to helping you again.

Rated 5 out of 5 stars

Purchased a single new container…

Purchased a single new container recently. Delivered to site on agreed date. Would use Dainton again as their service was first class

14 January 2025
Unprompted review
Dainton  logo

Reply from Dainton

Great to hear you had a good experience, Phyllis! We look forward to helping you again.

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