Dainton  Reviews 

301
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, making the storage process easy and stress-free. Many people highlight the excellent service, noting its efficiency and the team's willingness to go the extra mile to assist with various needs, including complicated moves and changing requirements. The facilities are frequently described as spotless, secure, and well-maintained, with convenient locations and easy access, even during extensive opening hours. Reviewers also appreciate the smooth booking process and the overall ease of using the storage units, which are kept in perfect condition.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, helpful, and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent and hassle-free from... See more

Facilities

Users describe positive interactions with facilities, consistently highlighting their cleanliness, security,... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and accessible for booking... See more

Location

Customers consistently note positive experiences with location, highlighting its convenience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big thanks to Stan and the team at Dainton Storage Heathfield. Booking our storage container was so easy, and the site was accessible as we required (even when filling our container between Christ... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

Lee has been so helpful and supportive in my complicated move from the IOW. Dates kept changing but we arrived in the end to a lovely unit with excellent access and road conditions, including a few we... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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No recent history of asking for reviews

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4.9

All reviews

(301)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect from start to finish, Cheers Ian

Perfect from start to finish. Helpful, respectful and clear communication throughout out time with Dainton. Ian at the desk ensured that even as a female customer I felt safe and supported.

So glad we chose Paignton Dainton Storage.

I highly recommend.

15 August 2025
Unprompted review
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Reply from Dainton

Thank you Rachel for the lovely feedback — we’re so pleased Ian and the Paignton team made you feel safe, supported and well looked after.

Rated 5 out of 5 stars

Great Customer Service

Paul has been very helpful throughout our time using Dainton. Setting up new storage facilities was simple and efficiently done. Any requests for assistance have been responded to very promptly. I would not hesitate to recommend using Dainton Newport Storage facilities.

14 August 2025
Unprompted review
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Reply from Dainton

Thanks Hazel for your kind words — we’re delighted to hear our Newport team made everything simple and efficient for you.

Rated 5 out of 5 stars

Thank you Tim

The experience @ Dainton was enhanced by the helpfulness of Tim, his knowledge, professionalism and experience made the procedure from start to finish a smooth transition.

I would highly recommend Dainton due to Tim.

Thank you very much Tim for all your help.

5 August 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Karen!

Rated 5 out of 5 stars

Ian runs a friendly and efficient…

Ian runs a friendly and efficient service on behalf of Dainton. Always helpful when advice is required. An all round great service. Highly recommended

1 August 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Jenni, we'll pass this on to Ian 😊

Rated 5 out of 5 stars

Short Notice Storage

Needed some storage at short notice for a short period of time, so I got in touch with the Swansea depot. They had a great deal on and made the whole process really easy to arrange!
Chris P was super helpful and gave me advice whenever I needed it.
Only had to give 7 days' notice to hand the storage locker back, which was really convenient.
Would definitely recommend!

31 July 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Joanne!

Rated 5 out of 5 stars

Great site for long or short time storage.

The guys at Par units were very helpful and explained the system well.
A clean 20' container was rented for a month while my son was moving home.
The site was secure and secure locking on the container.
My second time of renting here.
There was an error in my deposit return but it was quickly resolved.
Recommended storage company.

6 June 2025
Unprompted review
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Reply from Dainton

Thanks for the great feedback James and for choosing us again!

Rated 5 out of 5 stars

Really great service

Really great service — the team at the Torquay branch are super friendly and nothing is too much trouble. The units were superb, dry and secure, and easy to pull a van up to if you've got a ground floor one! Highly recommended.

27 July 2025
Unprompted review
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Reply from Dainton

Thanks so much! Great to hear you found the Torquay team helpful and the units easy and secure. We really appreciate the recommendation!

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. Modern storage facilities with good flexible access and decent value - very helpful and friendly staff. Thanks

24 July 2025
Unprompted review
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Reply from Dainton

Thanks for the great review Wayne! We really appreciate it.

Rated 5 out of 5 stars

Amazing storage solution for us for 8…

Amazing storage solution for us for 8 months.
We had a 20ft container which was perfect for our needs. Thanks to Ian Radmore and the team for fantastic customer service.
It was easy to set up, with easy payment options. Good value for money

16 July 2025
Unprompted review
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Reply from Dainton

Thanks so much for the great feedback! We're glad the 20ft container worked well for you — and we’ll be sure to pass your thanks on to Ian and the team.

Rated 5 out of 5 stars

Excellent facility from approx 2010 until present date

Excellent facility. I have been using the site since before Dainton took over. The service with Dainton has been second to none. Chris Adams, depot manager has always been helpful and courteous. Probably still be with them in if we hadn’t finally got our acts together and had a cull!
Thanks for the service.
Donna

16 July 2025
Unprompted review
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Reply from Dainton

Thanks so much for the kind words — we’ll pass them on to Chris! Great to hear we’ve been able to support you, and all the best post-cull!

Rated 5 out of 5 stars

Great Service

Excellent experience with Daintons, very happy with the level of service. Great prices and lovely guys to deal with. Would thoroughly recommend.

4 July 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Michaela, and the recommendation 👍

Rated 5 out of 5 stars

tim was a great guy had a storage…

tim was a great guy had a storage container when i needed it prices were great for the time i used it very helpful explained everything in detail and very well looked after site and containers will definitely use again
thanks

9 June 2025
Unprompted review
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Reply from Dainton

Thanks so much! Really appreciate your kind words — Tim will be chuffed to hear it. Great to know the site and service worked well for you. You're always welcome back whenever you need us! 👍

Rated 5 out of 5 stars

Easy and great service

Easy, convenient and would highly recommend

We used it to store things pre-moving house. We went to view the containers so see what size we'd need. Accessing the outside ones at any time was so easy.

I would recommend to anyone moving house, so when you pack up boxes, you can get them out of your way.

1 May 2025
Unprompted review
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Reply from Dainton

Thanks so much Victoria! 😊 We're really glad it made your move a little easier. Wishing you all the best in your new home — and thanks for the recommendation! 🏡📦

Rated 5 out of 5 stars

Highly recommended

Dry, secure good quality containers, with easy and convenient access. Friendly staff lad by Ian who is always pleased to help.

20 June 2025
Unprompted review
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Reply from Dainton

Thanks for the kind feedback John, we're glad you had a positive experience with us!

Rated 5 out of 5 stars

Daintons give a great service

Daintons give a great service. We rented a container in Newport to store our furniture and belongings whilst looking for a new home.
Paul, the site manager was always very helpful and accommodating and went the extra mile to explain the process. We would definitely recommend this service to family and friends.

13 June 2025
Unprompted review
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Reply from Dainton

Thank you so much for your kind words! We're really pleased to hear that Paul was so helpful and that the Newport team looked after you. Wishing you all the best in your new home — and thank you for recommending us!

Rated 5 out of 5 stars

Excellent storage units, tidy and practical.

fantastic service for the whole time we were there. Lee and his team were wonderful, helping us choose the right unit for us, giving us the run of the place while we filled our unit, and being so understanding and helpful when it was time to leave again. Units are well maintained, secure, dry and whole place is tidy and functional. Use of trolleys to move gear back and forth was invaluable, and while the parking is a little small, it was never an issue. Plenty of space, even driving massive Luton van around. I can't thank you guys enough.

24 May 2025
Unprompted review
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Reply from Dainton

Thanks so much for the kind words! We’re really pleased to hear you had such a great experience. Lee and the team will be chuffed with the feedback — we’ll be sure to pass it on. You’re welcome back anytime!

Rated 5 out of 5 stars

We can't fault Dainton Plympton

We can't fault Dainton Plympton, Plymouth at all. Kelvin was brilliant. Helpful; professional and friendly. We would definitely use Dainton again. We had no qualms at all about security.

1 September 2024
Unprompted review
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Reply from Dainton

Thank you so much for the lovely feedback! We’re really pleased to hear you had such a positive experience at our Plympton site.

Kelvin will be chuffed to hear your kind words – we’ll be sure to pass them on.

It’s great to know you felt secure and well looked after. We’d love to welcome you back anytime.

Rated 5 out of 5 stars

Great no fuss storage facility

We have had 2 storage containers at
Dainton Self Storage, Yalberton Industrial Estate, Alders Way, Paignton, Devon for the past 2 years, just emptied them recently.
We have had a very efficient service from Ian and his team every time we have had reason to contact them and when we have callled at the site.
Emptying them was easy and we had no problem with liaising for the timing of a removal company to go there and load up our things. All of our belongings were in the same condition as when we put them in there!!!
Would recommend.

5 June 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thank you for the great feedback! We're really pleased everything went smoothly and that your items were in perfect condition. Ian and the team will appreciate your kind words. Thanks again for storing with us and for the recommendation!

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