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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service, describing it as efficient, stress-free, and first-class from start to finish. The staff are frequently praised for being friendly, helpful, knowledgeable, and professional, often going above and beyond to assist with various needs, including unit selection and problem-solving. Reviewers also appreciate the clean, secure, and well-maintained facilities, noting the convenience of access and the excellent condition of the storage units. Many people found the overall process to be very easy, with smooth paperwork and helpful guidance, making potentially stressful situations much more manageable.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, exceptional, and... See more

Facilities

Customers consistently note positive experiences with facilities, highlighting them as clean,... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its security and organization.... See more

Location

Customers had positive experiences with location, finding it convenient and easily accessible for various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

This is the second unit I’ve rented at Dainton’s. The location is very convenient and the quality of units is excellent. Lee John the manager provides outstanding personal support and nothing is too... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Ideal for access. Clean, dry and safe facilities for storage of almost anything! I appreciated the height within the indoor unit I used for over two years, as had no concerns as to if anything would f... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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Rated 5 out of 5 stars

Great experience with Dainton

Great experience with Dainton.Used it for our business. Secure, well maintained site. Staff are fantastic. Key fob for access before opening hours and after closing. Toilet facility. Accepted deliveries on our behalf and let us know when they had arrived. Would highly recommend.

8 September 2025
Unprompted review
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Reply from Dainton

Thank you for your wonderful feedback Lyn! We’re so pleased our storage and service worked well for your business. I’ll pass your comments on to the team . We really appreciate the recommendation.

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff, a pleasure to do business with them.

29 August 2025
Unprompted review
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Reply from Dainton

Thanks Alan, we’re glad you found the team helpful — a pleasure doing business with you too.

Rated 5 out of 5 stars

A well maintained

A well-maintained and secure unit. Professionally run and no problems throughout our stay. Site managed by Paul Beacham who gave great support when required. Would recommend this company.

1 September 2025
Unprompted review
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Reply from Dainton

James, thank you for your recommendation and for recognising Paul’s support — much appreciated.

Rated 5 out of 5 stars

Professional setup

Very secure site, well maintained.
All paperwork and charges etc are efficient including refunds of deposits etc
Chris who manages the site, very helpful and professional.
T.J.

1 September 2025
Unprompted review
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Reply from Dainton

Thanks TJ. We’re glad you found the site secure and Chris so helpful and professional.

Rated 5 out of 5 stars

I have held storage in different…

I have held storage in different configurations with Daintons Barnstaple for over 5 years and I'd recommend the storage facilities, but most importantly the team of Lee the Manager and his deputy Marc, who are hugely committed to ensuring the customer experience is the best. Lee and Marc always respond promptly and accurately to requests and questions which occasionally arise and ensure every time that they produce a solution if one is needed. They take pride in the facility and constantly maintain and clean the whole areas so that you know your storage is safe, secure and most importantly dry and free from pests which could contaminate your possessions.
I would recommend Daintons every time on that basis.
The only request at a corporate level is that there be access time to inside storage in out of hours as offered by some other providers , but this is a corporate and not local decision !

28 August 2025
Unprompted review
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Reply from Dainton

Thank you JD for being with us for over 5 years and for recognising the efforts of Lee and Marc. We’re delighted to hear how much you value the team and the care we take to keep your storage safe and secure. Your feedback means a lot!

Rated 5 out of 5 stars

Friendly and clear communication

Friendly and clear communication, good value and very helpful. Storage unit was in good condition. We stored our home contents for a few months while we were between homes and everything was fine. Access was easy and paperwork all went smoothly.

19 August 2025
Unprompted review
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Reply from Dainton

Thank you for your kind words! We’re glad you found everything smooth, helpful, and easy.

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly, helpful and accommodating. Fully explained the process at the start, dealt with any issues very quickly and communication was top notch.

1 August 2025
Unprompted review
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Reply from Dainton

Thank you Zoe!

Rated 5 out of 5 stars

Keep hold of Paul he’s a goodun!

This is the second time I’ve used Dainton at this site and the customer service delivered by Paul has again been second to none - highly recommended

18 August 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Ian, we'll pass that on to Paul!

Rated 5 out of 5 stars

Perfect from start to finish, Cheers Ian

Perfect from start to finish. Helpful, respectful and clear communication throughout out time with Dainton. Ian at the desk ensured that even as a female customer I felt safe and supported.

So glad we chose Paignton Dainton Storage.

I highly recommend.

15 August 2025
Unprompted review
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Reply from Dainton

Thank you Rachel for the lovely feedback — we’re so pleased Ian and the Paignton team made you feel safe, supported and well looked after.

Rated 5 out of 5 stars

Great Customer Service

Paul has been very helpful throughout our time using Dainton. Setting up new storage facilities was simple and efficiently done. Any requests for assistance have been responded to very promptly. I would not hesitate to recommend using Dainton Newport Storage facilities.

14 August 2025
Unprompted review
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Reply from Dainton

Thanks Hazel for your kind words — we’re delighted to hear our Newport team made everything simple and efficient for you.

Rated 5 out of 5 stars

Thank you Tim

The experience @ Dainton was enhanced by the helpfulness of Tim, his knowledge, professionalism and experience made the procedure from start to finish a smooth transition.

I would highly recommend Dainton due to Tim.

Thank you very much Tim for all your help.

5 August 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Karen!

Rated 5 out of 5 stars

Ian runs a friendly and efficient…

Ian runs a friendly and efficient service on behalf of Dainton. Always helpful when advice is required. An all round great service. Highly recommended

1 August 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Jenni, we'll pass this on to Ian 😊

Rated 5 out of 5 stars

Short Notice Storage

Needed some storage at short notice for a short period of time, so I got in touch with the Swansea depot. They had a great deal on and made the whole process really easy to arrange!
Chris P was super helpful and gave me advice whenever I needed it.
Only had to give 7 days' notice to hand the storage locker back, which was really convenient.
Would definitely recommend!

31 July 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Joanne!

Rated 5 out of 5 stars

Great site for long or short time storage.

The guys at Par units were very helpful and explained the system well.
A clean 20' container was rented for a month while my son was moving home.
The site was secure and secure locking on the container.
My second time of renting here.
There was an error in my deposit return but it was quickly resolved.
Recommended storage company.

6 June 2025
Unprompted review
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Reply from Dainton

Thanks for the great feedback James and for choosing us again!

Rated 5 out of 5 stars

Really great service

Really great service — the team at the Torquay branch are super friendly and nothing is too much trouble. The units were superb, dry and secure, and easy to pull a van up to if you've got a ground floor one! Highly recommended.

27 July 2025
Unprompted review
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Reply from Dainton

Thanks so much! Great to hear you found the Torquay team helpful and the units easy and secure. We really appreciate the recommendation!

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. Modern storage facilities with good flexible access and decent value - very helpful and friendly staff. Thanks

24 July 2025
Unprompted review
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Reply from Dainton

Thanks for the great review Wayne! We really appreciate it.

Rated 5 out of 5 stars

Amazing storage solution for us for 8…

Amazing storage solution for us for 8 months.
We had a 20ft container which was perfect for our needs. Thanks to Ian Radmore and the team for fantastic customer service.
It was easy to set up, with easy payment options. Good value for money

16 July 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks so much for the great feedback! We're glad the 20ft container worked well for you — and we’ll be sure to pass your thanks on to Ian and the team.

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