CWH Surveyors Reviews 

163
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, polite, and thoroughly professional during every single interaction throughout the entire process. Consumers consistently note that the administrative and support team communicates clearly, answers questions comprehensively, and responds promptly to all inquiries. Reviewers also highlight the exceptional thoroughness of the detailed reports, which successfully provide clear insights and help clients effectively prioritize necessary property work before proceeding. People genuinely appreciate the valuable opportunity to discuss findings directly with experts, making it very easy to understand complex results and plan accordingly.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the professional and thorough approach... See more

Staff

Customers consistently note positive experiences with staff, describing the team as exceptionally... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and helpful... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth transaction and very good overall... See more

Response time

People report positive experiences with response time, highlighting fast communication and quick service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more

Company replied

Rated 5 out of 5 stars

We were really pleased that we had the survey as Wayne's very detailed and comprehensive report pointed out potential problems with the roof and drains that we would have otherwise not been aware of .... See more

Company replied

Rated 5 out of 5 stars

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more

Company replied

Rated 5 out of 5 stars

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. Building Consultant
  3. Chartered Surveyor
  4. Surveyor

Written by the company

Providing Expert, Local Surveys and Valuations Across the East Midlands, Yorkshire, East Anglia & West Midlands. Our team of RICS Chartered surveyors have helped over 10,000 clients in the past five years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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No recent history of asking for reviews

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4.9

All reviews

(163)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely recommend CWH!

We approached CWH after identifying a potential problem in a house we were buying and I’m so glad we did.

The service was professional, speaking with Phillip who was more than helpful and insightful throughout the process.

We were kept in the loop during the process with regular contact and always knew where we stood.

With a quick and efficient service that provided a really detailed and useful report, I would absolutely recommend CWH as a firm.

Phillip himself went above and beyond, including providing information quicker than he needed to as a courtesy and being friendly throughout. As well as the other staff from the firm who are always easy to contact.

Definitely recommend!

1 November 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Alfie! We'll pass your wonderful words on to Phillip — it's really great to hear he went above and beyond to keep you informed throughout. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

CWH Surveyors gave excellent service I…

CWH Surveyors gave excellent service I was very pleased with the very detailed report given I would certainly recommend and use they again

14 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Patricia! We're delighted to hear you were pleased with the detailed report. We look forward to helping you again in the future!

Rated 5 out of 5 stars

C H W surveyors

I was greatfull for want there did phone me to say want was happening couldn't be more helpful would recommend them did everything want was expected 👌👌

22 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Nigel! We're glad we kept you in the loop throughout the process. Your recommendation means a great deal to us!

Rated 5 out of 5 stars

Professional service from start to finish

Professional service from start to finish from the administration to the survey and follow up with the surveyor.
We were talked through every step by professional, knowledgeable staff who kept us on track but were friendly and helpful.
We were even offered a talk through with the surveyor which was really helpful in this case.
Would highly recommend!

20 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Michelle! It's wonderful to hear you felt supported every step of the way. We love offering that personal touch, and we're thrilled you found it helpful. We'll pass on your kind words to the team!

Rated 5 out of 5 stars

Highly recommend

Good communication, professional, friendly, helpful and courteous team. Survey report completed promptly, would highly recommend.

21 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Rachael! We're delighted you had such a positive experience with our team. Your recommendation is very much appreciated!

Rated 5 out of 5 stars

highly recommend CWH

highly recommend CWH, this is the second time i have used them for a RICS valuation report, always prompt on time and great communication

1 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Stephen! It's brilliant to have you as a returning client. We're glad our RICS valuations continue to meet your expectations — we'll look forward to helping you again!

Rated 5 out of 5 stars

Excellent service by Phillip

Excellent service by Phillip, provided me with a very clear survey and took the time out to talk me through the findings. Saved me a fortune.

30 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much! We're really glad Phillip was able to provide such a clear survey and take the time to walk you through the findings. We'll pass your kind words on to him!

Rated 5 out of 5 stars

Wonderful company

Wonderful company. I dealt with Miles who was very friendly and helpful. As first time buyers we’d never had to get surveys etc done before but I couldn’t recommend CWH enough.

10 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Andy! We'll pass your kind words on to Miles — it's great to hear he made the process smooth and straightforward for you as first-time buyers. We really appreciate the recommendation!

Rated 5 out of 5 stars

I excellent service

I excellent service . Professional and well worth the money spent !

28 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Kathleen! We're delighted you found the service professional and great value. Your kind words mean a lot to the team!

Rated 5 out of 5 stars

CWH surveyors are very efficient

CWH surveyors responded to emails efficiently and quickly. Survey was carried out promptly and report emailed to us very quickly.

24 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Lindsey! We're pleased the survey and report were turned around quickly for you. Prompt communication is something we pride ourselves on — thank you for the kind feedback!

Rated 5 out of 5 stars

Simply the best!

I highly recommend CWH. They provide fantastic service and incredibly thorough surveys - Miles in particular is brilliant at his job and very approachable with questions afterwards. CWH have done 2 surveys for me now and they are simply the best!

13 November 2025
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Jen — what a lovely review! We'll pass your kind words on to Miles. It's fantastic to have your trust for a second time, and we're delighted to have been of service again!

Rated 5 out of 5 stars

Personal contact with the surveyor

Personal contact with the surveyor. Comprehensive report and in a way that we can use almost as a check list when renovating the property. Encouragement to ring and chat with any queries.

30 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Claire! We're so glad the report was comprehensive and useful as you renovate. Our surveyors are always happy to chat through any queries — please don't hesitate to get in touch!

Rated 5 out of 5 stars

Prompt service and polite staff

Once contact had been made the Survey happened quickly and the report was sent through promptly. Miles Hughes was my initial point of contact and was very informative about the process when he called to arrange the survey.

29 September 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Maggie! We'll pass on your kind words to Miles — we're so pleased the whole process was prompt and well-communicated from start to finish. We really appreciate your feedback!

Rated 5 out of 5 stars

Good communication and clear…

Good communication and clear explanation of any issues found along with some remedial suggestion. Pleasant and efficient company to deal with.

29 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Sheila! We're pleased the issues were clearly explained with practical suggestions. It's great to hear you found us pleasant and efficient to deal with — thank you for the kind feedback!

Rated 5 out of 5 stars

Would definitely recommend

CWH Surveyors we’re recommend to me, they provided a survey for the house we are buying. The team were great, the report was very thorough and brought to light some issues which needed attention and allowed us to get quotes for work before exchanging. Great service, would definitely recommend.

6 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Maria! We're really glad the thorough report helped you go into the exchange with confidence. That's exactly what we aim for — thank you for the recommendation!

Rated 5 out of 5 stars

Friendly helpful staff and excellent surveyor…

Friendly helpful staff at first point of contact.
Surveyor was excellent. Thorough and speedy with report which was very clear to read. He was also very helpful if we had any queries.

22 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Jenny! We're delighted the whole experience — from first contact to the survey report — was smooth and helpful. Your kind words mean a great deal to the team!

Rated 5 out of 5 stars

Great communication throughout the…

Great communication throughout the process, and fair pricing.

16 October 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Jackie! We're so pleased you found the communication great and the pricing fair throughout the process. We really appreciate your feedback!

Rated 5 out of 5 stars

Excellent service

We had an excellent experience with this company. We were provided with a quick service and a detailed report. We were also very happy with the after care. We had questions which were answered promptly and found our surveyor to be very polite and professional.

13 October 2025
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Judith! We're delighted you were happy with both the report and our after care. We always want to ensure our clients feel fully supported — your kind feedback is really appreciated!

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