We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After the initial conversation with both the officer and the surveyor carrying out the work. We arranged a time convenient to all concerned. Once the survey had taken place we waited approx 2 days f... See more
Company replied
The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more
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CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more
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Company details
Written by the company
CWH Surveyors is a team of RICS Chartered Surveyors providing expert, local property surveys and valuations across the East Midlands, West Midlands, Yorkshire, and East Anglia, including Norfolk and Cambridgeshire. Over the past five years we've helped more than 10,000 clients make confident, informed decisions about the properties they're buying, selling, or maintaining. We offer RICS Home Survey Level 2 for properties in reasonable condition, RICS Home Survey Level 3 for older, unusual, or heavily altered properties, and RICS Property Valuations for probate, divorce, Help to Buy, Right to Buy, and private sale purposes. We also provide expert witness property reports and work with a wide network of mortgage panel managers on behalf of corporate clients. Our surveyors are based locally in towns and cities including Nottingham, Leicester, Norfolk, Cambridge, and Grantham, which means the advice you get is grounded in genuine knowledge of the housing markets in your area — not a generic checklist. Clients consistently tell us that what sets us apart is the follow-through: clear communication before and after the survey, a phone call to talk through the findings, and reports that are thorough without being unnecessarily dense. Whether you require a Level 2 survey or a more detailed Level 3 Survey, we aim to give you a property-specific report delivered with clarity, so you know exactly what you're dealing with before you commit.
Contact info
Unit One, Hill Court, Turnpike Road, , NG31 7XY, Grantham, United Kingdom
- 01476 584190
- survey@cwhsurveyors.co.uk
- cwhsurveyors.co.uk
4.9
Excellent
168 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent professional friendly service
Excellent professional friendly service. Information is thorough, clear and concise, good local knowledge, timely and they willing to answer questions. We would definitely use their services again.
5 December 2025
Unprompted review
Reply from CWH Surveyors
Really glad to hear the report was thorough, clear and that our local knowledge came in useful — and we're always happy to answer questions along the way. Thank you, and we'd love to help again in the future!
Very thorough inspection
Very thorough inspection. Timely and comprehensive report.
16 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Boguslaw — thorough, timely and comprehensive is exactly what we aim to deliver every time. Really appreciate you taking the time to leave a review!
Victoria was so helpful and took time…
Victoria was so helpful and took time to speak to me about the survey and provide reassurance. Process of booking survey was also very smooth
2 December 2025
Unprompted review
Reply from CWH Surveyors
We'll pass your kind words straight on to Victoria, Sally! We're really glad she could take the time to talk things through and put your mind at ease. Wishing you all the best with your property!
Survey feedback
Easy to deal with good feedback on the property and raised issues we had missed
19 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Bryan — picking up on things that might otherwise be missed is one of the most important things a good survey does. Really pleased the feedback was useful and easy to deal with throughout!
Prompt & thorough Survey
I wanted the Survey done quickly which CWH were able to do for me. The Surveyor rang me after the Survey to discuss his initial findings as agreed. The Survey report arrived in my Inbox very promptly. The Survey was very detailed and thorough but well laid out and easy enough to follow with useful photographs too. I have subsequently spoken to the Surveyor to check something out which was a great help. CWH fully delivered!
15 December 2025
Unprompted review
Reply from CWH Surveyors
Brilliant to hear, Tim — quick turnaround, a clear and detailed report, a post-survey call and ongoing support afterwards is exactly what we strive to deliver. Thank you for such a thorough and kind review!
Great Company - Highly Recommend
A really professional service from start to finish. From the initial telephone conversation explaining the services offered to the agreed verbal conversation immediately after the inspection to the report itself everything was highly efficient and easy to understand. The company went out of their way to squeeze in a valuation for us just before Christmas and to make sure we had the report before the break, which was beyond expectations.
22 December 2025
Unprompted review
Reply from CWH Surveyors
This is such a kind review, Karen — thank you! Squeezing in the valuation before Christmas so you had everything in hand over the break was something we were really happy to do. All the best with everything ahead!
Excellent service.
Excellent service. Very professional and always accessible throughout the process.
17 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Ovays — professional and accessible throughout is exactly the standard we hold ourselves to. Really glad to hear the experience lived up to that!
Fast response to enquiry
Fast response to enquiry. Sorted a date swiftly.
The report is thorough and the points made are clearly understood. I am pleased we used this company and the report gave excellent advice.
17 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Graham — a fast response and a clear, well-reasoned report is exactly what we aim to deliver. Really pleased you found the advice so helpful, and glad you chose CWH!
Very happy with the service provided by…
Very happy with the service provided by the staff at CEH Surveyors. The report was easy to read and understand and comprehensive. When I spoke to the team they answered all my queries so I could understand what needed doing, would definitely use them again in the future
11 November 2025
Unprompted review
Reply from CWH Surveyors
So glad the report was easy to follow and that the team could answer all your queries, Sally — making sure you fully understand the findings is really important to us. We'd love to help again in the future!
High quality service and survey
High quality service and survey.
Surveyor was available on several occasions to answer follow up questions and give advice
11 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you — having the surveyor on hand to answer follow-up questions is something we really value, so it's great to hear that made a difference. We appreciate you taking the time to share your experience!
Excellent in every way!
Phillip provided a comprehensive and timely survey of our prospective property.
He is knowledgeable regarding the area and highlighted several issues that we had not previously considered.
Communication was flawless and Phillip provided clarification and support following our survey.
We are impressed by his professionalism and expertise.
We recommend Phillip wholeheartedly and would not hesitate to use his services in the future, should the occasion arise.
Many thanks, Phillip.
23 December 2025
Unprompted review
Reply from CWH Surveyors
Patricia, this is such a wonderful review — we'll make sure Phillip sees every word! Comprehensive, knowledgeable and brilliant at communicating clearly is exactly what we'd want said. Thank you so much, and we'd love to help again in the future.
The service provided was detailed
The service provided was detailed and organised. After the completion the report came through in a couple of days which was amazing. The report was thorough and detailed making our minds up not to purchase the property. Very happy with the detail we received. We had the level 2 survey and it was great.
30 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Tina — a Level 2 survey giving you the information you need to make such an important decision is exactly what it's designed for. We're really glad the report was thorough and came through so quickly. Best of luck finding the right property!
excelent service
They were able to accomodate us at quite short notice, and we were able to speak with the surveyor personally after he had conducted his report which was helpful.
20 December 2025
Unprompted review
Reply from CWH Surveyors
Really glad we could fit you in at short notice, Darren, and that speaking directly with the surveyor after the report was helpful — that personal touch makes a real difference. Thank you for the kind feedback!
Excellent Company!
Neil was excellent at communicating the information for the survey on the house I am buying. I am new to this process but he took the time to talk me through aspects of the survey and the searches that followed. I would highly recommend this company for their services.
12 December 2025
Unprompted review
Reply from CWH Surveyors
Taking the time to walk you through everything — especially when it's your first time — is something Neil and the team genuinely care about. Thank you so much for the recommendation, and best of luck with the purchase!
Would use them again!
Communication was great. Quick response, and arranged level 2 survey within 2 weeks. Completed survey and report on time, which was very detailed. Very professional.
12 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Rebecca! We're delighted the survey was completed promptly and the report met your expectations. Your kind words mean a lot to the team!
This was our second property survey…
This was our second property survey carried out by CWH and both were completed within a week and the comprehensive report returned within 7 days
very happy with the results, saved us a lot of money on our first proposed purchase if we had gone ahead.
8 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you, John! We're so pleased both surveys were completed quickly and saved you money on a purchase that wasn't right. We're always happy to help — thank you for the kind words!
This service was seamless from the…
This service was seamless from the start. I would definitely recommend this company. I had a level 3 and every thing was covered in full.
25 November 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Jacqueline! We're so pleased the Level 3 survey covered everything thoroughly and the whole experience was seamless. Your recommendation means a great deal to us!
Money well spent
We got a comprehensive and informative survey which will save us £1000s. Property needs a new roof, so we are negotiating a reduction in purchase price.
5 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Jo! We're really glad the survey flagged those issues and is helping you negotiate a better price. That's exactly the kind of value we aim to provide — good luck with the purchase!
Professional & courteous
Every person I had contact with at CWH was professional and courteous. My report was delivered within a week of my survey, it was thorough and easy to interpret.
Overall I was very impressed with CWH surveyors and I would recommend them to anyone needing a house survey.
5 December 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Louise! We're so glad the whole team made a positive impression and the report was clear and easy to follow. Your recommendation is very much appreciated by everyone at CWH!
David and the whole team were fantastic…
David and the whole team were fantastic to work with, so relieving to have such a reliable and comprehensive people on side to help with my surveys. Very highly recommend working with them.
1 November 2025
Unprompted review
Reply from CWH Surveyors
Thank you, Charles! We'll pass your kind words on to David and the team — it's wonderful to hear you felt well supported throughout. Your recommendation means a great deal to us!
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