CWH Surveyors Reviews 

164
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, polite, and thoroughly professional during every single interaction throughout the entire process. Consumers consistently note that the administrative and support team communicates clearly, answers questions comprehensively, and responds promptly to all inquiries. Reviewers also highlight the exceptional thoroughness of the detailed reports, which successfully provide clear insights and help clients effectively prioritize necessary property work before proceeding. People genuinely appreciate the valuable opportunity to discuss findings directly with experts, making it very easy to understand complex results and plan accordingly.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the professional and thorough approach... See more

Staff

Customers consistently note positive experiences with staff, describing the team as exceptionally... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and helpful... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth transaction and very good overall... See more

Response time

People report positive experiences with response time, highlighting fast communication and quick service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more

Company replied

Rated 5 out of 5 stars

We were really pleased that we had the survey as Wayne's very detailed and comprehensive report pointed out potential problems with the roof and drains that we would have otherwise not been aware of .... See more

Company replied

Rated 5 out of 5 stars

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more

Company replied

Rated 5 out of 5 stars

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. Building Consultant
  3. Chartered Surveyor
  4. Surveyor

Written by the company

Providing Expert, Local Surveys and Valuations Across the East Midlands, Yorkshire, East Anglia & West Midlands. Our team of RICS Chartered surveyors have helped over 10,000 clients in the past five years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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No recent history of asking for reviews

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4.9

All reviews

(164)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and very helpful throughout

Professional and thorough service. The support provided was very helpful, starting from the initial discussion through to issuing the report and a post report discussion. The report covered all the areas, but the summary at the end on focus areas was helpful.

27 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your kind review! We're pleased the support was helpful from start to finish and that the post-report summary was a useful touch. We appreciate your feedback!

Rated 5 out of 5 stars

House report

From our point of view it’s an easy service to use and the report was clear before we made a decision following the findings, would recommend the service.

15 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Stephen! We're pleased you found the service easy to use and the report clear enough to help you make an informed decision. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Very knowledgeable and great service…

Very knowledgeable and great service throughout

8 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you so much for the kind words, Wendy! It's really lovely to hear that you found our service knowledgeable and that the experience was great throughout. We always aim to make the surveying process as smooth and informative as possible, so your feedback means a lot to us. Wishing you all the very best in your new home!

Rated 5 out of 5 stars

Excellent service

Excellent service and Richard provided a detailed thorough report. His verbal post survey advice was also very welcome. Would recommend CWH.

8 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for the wonderful feedback, Claire! We're so pleased to hear that Richard's thorough report and his post-survey verbal advice were both so helpful — that personal follow-up really does make a difference. It means a great deal to know you'd recommend us. Wishing you all the best with your property!

Rated 5 out of 5 stars

You can't go wrong with CWH.

Recommended by our Estate Agent, CWH Surveyors responded on a Sunday to gather our requirements. The next working day, everything was arranged and they simply got on with it. The survey itself was extremely thorough but easy to understand.

26 January 2026
Unprompted review
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Reply from CWH Surveyors

What a great recommendation to come via your estate agent — we're really pleased we could turn things around so quickly and deliver a survey that was thorough but easy to follow. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Easy to talk to

Easy to talk to

8 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Peter — approachable and easy to talk to is exactly what we aim for! Really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

CWH Surveyors definitely recommended

Right from the start CWH Surveyors have provided us with an excellent service,easy to deal with, and given professional advice. Our seller reported that the surveyor acting on our behalf was pleasant and polite, we were impressed with the depth of information and clear lout of our level 2 survey, would definitely recommend.

2 March 2026
Unprompted review
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Reply from CWH Surveyors

It's wonderful to hear the whole experience — from first contact through to the Level 2 survey report — hit the mark. We're especially glad the depth of information came through clearly. Thank you for the kind recommendation, and best of luck with your purchase!

Rated 5 out of 5 stars

We would highly recommend Richard at…

We would highly recommend Richard at CWH Surveyors. Excellent service, and available and happy to answer any questions that we had. We would happily use his services again- which no doubt we will once we find a new house! Thank you, Richard!

12 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Lauren — we'll pass your lovely words on to Richard! We hope the house hunt goes well and look forward to helping you again when the time comes.

Rated 5 out of 5 stars

Very informative service

Was very pleased with the service we provided for the survey very informative and thorough and good advisory as to what was needing attention on the property 8

29 January 2026
Unprompted review
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Reply from CWH Surveyors

Really pleased the survey gave you a clear picture of what needed attention, Karen — that's exactly what it's there for. Thank you for the kind feedback, and all the best with the property!

Rated 5 out of 5 stars

An honest and professional service that…

An honest and professional service that has helped us identify and prioritise work to our home. Richard was a pleasure to deal with throughout and provided a lot of feedback to support his recommendations.

19 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Tim — helping you identify and prioritise the work is exactly what a good survey should do, so it's great to hear Richard's feedback was so thorough and useful. All the best with the property!

Rated 5 out of 5 stars

Great service

Had a great discussion with David at CWH where he gave me good objective advice to help me decide on the type of survey I wanted doing. I then decided to get CWH to carry out the chosen survey and received a prompt report from Ben, the surveyor, who was also very happy to have a follow-up conversation by phone. I was really happy with the service provided.

9 January 2026
Unprompted review
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Reply from CWH Surveyors

Great to hear that David's advice helped you choose the right survey, and that Ben's prompt report and follow-up call were both so helpful. That end-to-end experience is exactly what we aim for — thank you for sharing!

Rated 5 out of 5 stars

Excellent communication and a pleasure…

Excellent communication and a pleasure to deal with. Fast efficient service.

7 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Melissa — clear communication and a fast, efficient service are things we really care about, so this is lovely to hear. We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

The survey

The survey was in depth and comprehensive, and the advice given was very helpful in making immediate and future plans.

16 January 2026
Unprompted review
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Reply from CWH Surveyors

Delighted the survey gave you a clear basis for both your immediate and longer-term plans — that's exactly the kind of value we want it to provide. Thank you for the lovely feedback!

Rated 5 out of 5 stars

Great personal service

Great personal service. Thoroughly recommend Wayne Goodwin. We are moving down from Scotland, and the amount of detail in the survey report compared to a Home Buyer’s reports in Scotland is chalk and cheese.

21 January 2026
Unprompted review
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Reply from CWH Surveyors

Welcome to the Midlands! We'll be sure to pass your kind words on to Wayne — and it's great to hear the depth of our Level 3 survey report made such an impression compared to what you'd seen before. Wishing you all the best with the move!

Rated 5 out of 5 stars

I wanted to share my feedback on the…

I wanted to share my feedback on the recent survey service I received. I was very pleased with your professionalism, thoroughness, and clear communication throughout the process. The team handled everything efficiently and made the experience smooth and stress-free. I truly appreciate your attention to detail and expertise, and I would be happy to recommend your services to others.

2 March 2026
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Sweta — smooth, stress-free and thorough is exactly the experience we work hard to deliver. We really appreciate the kind words and your recommendation!

Rated 5 out of 5 stars

Excellent service

Excellent service. Booked for a RICs valuation. Prompt service both for the initial booking and subsequently when we needed an additional desktop valuation. This was provided within an hour at no additional cost.

25 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for the kind feedback! We're really pleased the RICS valuation booking was straightforward, and that we could turn around the additional desktop valuation so quickly. Great to know the whole experience hit the mark.

Rated 5 out of 5 stars

Excellent professional friendly service

Excellent professional friendly service. Information is thorough, clear and concise, good local knowledge, timely and they willing to answer questions. We would definitely use their services again.

5 December 2025
Unprompted review
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Reply from CWH Surveyors

Really glad to hear the report was thorough, clear and that our local knowledge came in useful — and we're always happy to answer questions along the way. Thank you, and we'd love to help again in the future!

Rated 5 out of 5 stars

Very thorough inspection

Very thorough inspection. Timely and comprehensive report.

16 December 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Boguslaw — thorough, timely and comprehensive is exactly what we aim to deliver every time. Really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Victoria was so helpful and took time…

Victoria was so helpful and took time to speak to me about the survey and provide reassurance. Process of booking survey was also very smooth

2 December 2025
Unprompted review
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Reply from CWH Surveyors

We'll pass your kind words straight on to Victoria, Sally! We're really glad she could take the time to talk things through and put your mind at ease. Wishing you all the best with your property!

Rated 5 out of 5 stars

Survey feedback

Easy to deal with good feedback on the property and raised issues we had missed

19 December 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Bryan — picking up on things that might otherwise be missed is one of the most important things a good survey does. Really pleased the feedback was useful and easy to deal with throughout!

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