We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After the initial conversation with both the officer and the surveyor carrying out the work. We arranged a time convenient to all concerned. Once the survey had taken place we waited approx 2 days f... See more
Company replied
The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more
Company replied
CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more
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Company details
Written by the company
CWH Surveyors is a team of RICS Chartered Surveyors providing expert, local property surveys and valuations across the East Midlands, West Midlands, Yorkshire, and East Anglia, including Norfolk and Cambridgeshire. Over the past five years we've helped more than 10,000 clients make confident, informed decisions about the properties they're buying, selling, or maintaining. We offer RICS Home Survey Level 2 for properties in reasonable condition, RICS Home Survey Level 3 for older, unusual, or heavily altered properties, and RICS Property Valuations for probate, divorce, Help to Buy, Right to Buy, and private sale purposes. We also provide expert witness property reports and work with a wide network of mortgage panel managers on behalf of corporate clients. Our surveyors are based locally in towns and cities including Nottingham, Leicester, Norfolk, Cambridge, and Grantham, which means the advice you get is grounded in genuine knowledge of the housing markets in your area — not a generic checklist. Clients consistently tell us that what sets us apart is the follow-through: clear communication before and after the survey, a phone call to talk through the findings, and reports that are thorough without being unnecessarily dense. Whether you require a Level 2 survey or a more detailed Level 3 Survey, we aim to give you a property-specific report delivered with clarity, so you know exactly what you're dealing with before you commit.
Contact info
Unit One, Hill Court, Turnpike Road, , NG31 7XY, Grantham, United Kingdom
- 01476 584190
- survey@cwhsurveyors.co.uk
- cwhsurveyors.co.uk
4.9
Excellent
169 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service
Great service, helpful all the way through! Myles was fantastic at answering all our questions before and after we received our survey report
19 May 2026
Unprompted review
Reply from CWH Surveyors
Thank you for your review, which is greatly appreciated. We are glad to have been of service. Best of luck with your move.
Really good professional service
Really good professional service, very detailed survey!
15 April 2026
Unprompted review
Reply from CWH Surveyors
Thank you for your kind words! We're glad you found the service professional and the survey detailed. We hope to be of assistance again in the future!
Robert the surveyor was very…
Robert the surveyor was very professorial and thorough.
He was patient and understanding and explained everything he was doing.
I would certainly recommend CWH Surveyors
20 April 2026
Unprompted review
Reply from CWH Surveyors
Thank you, David! We're delighted Robert made the process so clear and comfortable for you. We'll pass your kind words on to him — and thank you for the recommendation!
Neil the surveyor was very pleasant and…
Neil the surveyor was very pleasant and knowledgeable. The report was produced in a timely manner and was clear and easy to understand. Neil was able and very willing to answer the few follow up questions we had.
14 April 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Gail! It's wonderful to hear Neil's knowledge and communication made such a positive impression. We're glad he was on hand to answer your follow-up questions too.
Excellent service
Very happy with the survey carried out. The surveyor, Victoria Bocock, was very approachable, friendly and professional. On a few occasions I contacted her for further information and advice, via email and phone. Each time she provided me with all the answers to my questions.
10 April 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Eleanor! Victoria is a fantastic member of our team and we're so pleased she was approachable and thorough throughout. We'll make sure she sees your lovely feedback!
Very efficient company producing a comprehensive report
Very efficient company. Thorough report that was easy to understand.
16 April 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Mrs Eagers! Efficiency and clarity are exactly what we aim for, so it's great to hear the report hit the mark. We appreciate you taking the time to leave a review!
Miles was extremely helpful
Miles was extremely helpful. We had 2 surveys with him and would definitely recommend this company.
11 May 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Patricia! Two surveys is wonderful — we're so glad Miles looked after you so well on both occasions. Your recommendation truly means a lot to the whole team!
An excellent experience
I used CWH Surveyors recently for a house purchase following a recommendation I received from a family member. Throughout the process I found the team friendly and professional. The survey was booked in promptly and I was kept informed of timescales throughout the process.
When the report was received I feel the level of detail that Robert went into with the survey was excellent and helped highlight areas that I need to look into. As part of the sales process I had an issue crop up that required a bit of further discussion with an expert. I was able to later clarify that issue with another surveyor (as Robert was unavailable at the time). I was very impressed with the level of detail the survey provided and I feel the survey was performed at a fair price. All in all I was very happy with the service
10 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you for your kind words, Ben, and for choosing CWH Surveyors following your family member's recommendation. We're pleased Robert's detailed report gave you the clarity you needed, and that our team were able to support you throughout the process. We wish you all the best with your purchase!
HIghly recommended
CWH provided a very clear, comprehensive report which we were very happy with. Highly recommended.
4 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Beryl! We're delighted you were happy with the report. We appreciate the recommendation!
Always a great service would recommend…
Always a great service would recommend them
13 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you so much! It's always a pleasure and we really appreciate the recommendation.
Nice people to work with
Nice people to work with, very efficient, did exactly what I needed.
30 April 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Andrew! Great to hear we hit the mark. We look forward to helping you again in the future.
From start to finish, completely professional and helpful.
Because of the age and size of the building we were looking to purchase, we went for a Level 3 Survey. From start to finish, the surveyor (Phillip) kept us informed of the process. Once completed, he carefully explained his findings and the potential impact on the building's structure.
I can't recommend CWH enough.
13 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Sid! We're glad Phillip could guide you through the Level 3 process so thoroughly. Your kind recommendation means a lot to us.
A valuable experience
The surveyor was courteous and professional. The report was produced in good time and gave us a clear insight, through clear descriptions and photographs, into the condition of the property. This enabled us to make decision to proceed with the purchase without delay.
25 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Graham! We're pleased the report gave you the clarity and confidence to proceed. Best wishes with your purchase.
Property survey
The initial telephone contact provided us with a good overview of the service the company provided to enable us to choose the correct survey level. The survey report gave us a clear indication of the condition of the property and recommendations for further investigations. From this we were able to seek assurances from our solicitor.
17 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Margie! We're glad the initial consultation helped you choose the right survey level and that the report gave you the information you needed. Best of luck with the purchase!
Great customer service
Great customer service, I made a booking and they came out at a time to suit me, great communication. The report was sent promptly.
16 March 2026
Unprompted review
Reply from CWH Surveyors
Many thanks for your feedback. I'm glad we could be of assistance and we will be delighted to assist in the future if required.
Lots of detail
Lots of detail. Got the roof repaired. Good contact with surveyor. Would have liked a bit more detail re boring insects in garage. Handy to know about bathroom access and trip hazard. On the whole a worthwhile experience if a bit overpriced. Might consider another company next time due to price.
28 April 2026
Unprompted review
Reply from CWH Surveyors
Many thanks for your feedback on the survey in Retford.
We are pleased to hear that you were able to negotiate based on our findings, it sounds like the cost of the survey was well worth the benefit.
Very personal and Professional
Very personal, no call centres, contacted by the surveyor himself via mobile.
Professional and thorough.
Would absolutely use them again.
16 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Ryan! We're really pleased you appreciated the direct, personal approach — it's exactly how we like to work. Great to hear you found the survey thorough, and we'd be delighted to help you again in the future!
Fantastic communication
Fantastic communication, very thorough survey and the surveyor couldn’t do enough to help us, even after the survey took place.
11 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Emma! It's wonderful to hear the communication and thoroughness made such a difference. We always aim to be there for our clients beyond the survey itself, so we're glad that came through. We wish you all the best with your purchase!
I was recommended by both my solicitor…
I was recommended by both my solicitor and agent to use CWH Surveyors. I was assigned with James Glover whose communication was seamless and the whole arrangement process of booking a survey was quick and easy! James conducted the survey and the report was with me within a few days and his recommendations were much appreciated. He took the time out to answer any further questions I had and always make sure to check in with me. Me and my partner are beyond grateful to the whole team and cannot recommended their services enough! Thank you all so much
6 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you so much, Priscilla! It's fantastic to hear James made the whole process feel seamless from start to finish — the personal check-ins and follow-up support are exactly what we pride ourselves on. We wish you and your partner all the very best in your new home!
Excellent professional service
Excellent professional service with insightful observations and superb clarity. The report was 78 pages and expertly laid out. Thank you
19 March 2026
Unprompted review
Reply from CWH Surveyors
Thank you, Stuart! We're delighted the report met your expectations in both detail and clarity. Glad it proved a useful resource — thank you for choosing CWH Surveyors!
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