CWH Surveyors Reviews 

160
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, polite, and thoroughly professional during every single interaction throughout the entire process. Consumers consistently note that the administrative and support team communicates clearly, answers questions comprehensively, and responds promptly to all inquiries. Reviewers also highlight the exceptional thoroughness of the detailed reports, which successfully provide clear insights and help clients effectively prioritize necessary property work before proceeding. People genuinely appreciate the valuable opportunity to discuss findings directly with experts, making it very easy to understand complex results and plan accordingly.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the professional and thorough approach... See more

Staff

Customers consistently note positive experiences with staff, describing the team as exceptionally... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and helpful... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth transaction and very good overall... See more

Response time

People report positive experiences with response time, highlighting fast communication and quick service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more

Company replied

Rated 5 out of 5 stars

We were really pleased that we had the survey as Wayne's very detailed and comprehensive report pointed out potential problems with the roof and drains that we would have otherwise not been aware of .... See more

Company replied

Rated 5 out of 5 stars

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more

Company replied

Rated 5 out of 5 stars

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. Building Consultant
  3. Chartered Surveyor
  4. Surveyor

Written by the company

Providing Expert, Local Surveys and Valuations Across the East Midlands, Yorkshire, East Anglia & West Midlands. Our team of RICS Chartered surveyors have helped over 10,000 clients in the past five years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(160)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with CWH Surveyors, particularly Richard, during my recent house purchase.

The survey was thorough and easy to understand, and Richard’s advice was really helpful in giving me confidence throughout the process. It certainly informed my decision and may even have helped me avoid a costly purchase.

The whole process went smoothly, and I appreciated the professional and approachable service from start to finish.

Thank you again, Richard. I wouldn’t hesitate to recommend CWH Surveyors to anyone looking for a reliable and knowledgeable surveyor.

10 June 2026
Unprompted review
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Reply from CWH Surveyors

Thank you so much for this detailed feedback — we'll be sure to pass your thanks on to Richard. Really glad his advice gave you confidence through the purchase, and congratulations on your new home!

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service. Didn’t have to wait very long for a surveyor to attend and the report was issued as promised.

19 June 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Mrs Caple — glad we could get a surveyor out quickly and deliver the report on schedule.

Rated 5 out of 5 stars

I would highly recommend CWH Surveyors…

I would highly recommend CWH Surveyors LLP. They provided excellent service, strong technical expertise, and clear documentation throughout. Victoria, the surveyor we worked with, was fantastic and highly professional. Communication was excellent from start to finish, and the report was thorough and well structured.

16 June 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your review and feedback. It is greatly appreciated and we are glad to have been of assistance.

Rated 5 out of 5 stars

I had a level 3 structural survey…

I had a level 3 structural survey completed. The survey arrived promptly. I read the document as a whole as suggested by CWH. There were a few points that I needed clarification on. I spoke to Neil Cook, the surveyor who did the report, he was very helpful and explained the points I had concerns about.

28 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your positive feedback in relation to your recent survey. We are glad to hear that Neil was able to assist and guide where necessary.

Rated 4 out of 5 stars

First star rating

Everything as planned prompt, professional and quick to relay the survey back to us

29 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your kind words and feedback, which are greatly appreciated.

Rated 5 out of 5 stars

A thorough survey backed up with a…

A thorough survey backed up with a telephone conversation and a comprehensive report. Traffic light system used in the report detailing what may be required and how to progress with this.

11 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your feedback. It is good to hear that the traffic light system assisted in providing clarity to the report.

Rated 5 out of 5 stars

A thoroughly professional service

A thoroughly professional service. We were able to contact the surveyor in advance of his survey together with immediately afterwards in advance of his formal written report which was fantastically detailed & structured

26 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your positive feedback. We pride ourselves on our service and communication, so it is good to hear that it is appreciated.

Rated 5 out of 5 stars

My survey was carried out on time with…

My survey was carried out on time with no problems. Communication was good and replies to my questions were answered promptly.

22 May 2026
Unprompted review
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Reply from CWH Surveyors

Many thanks for the feedback. We are glad to hear that the communication was prompt and effective. We pride ourselves on exceeding client expectations.

Rated 5 out of 5 stars

Excellent service

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me.
The level 3 survey was comprehensive, all emails and phone calls were answered/returned promptly during the course of the process.
Excellent service, competitive price, no complaints.
Tks to all
Kevin A

4 June 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your feedback. We have relayed this to Miles and Liezl, who are appreciative.

Rated 5 out of 5 stars

Great service and a quick turnaround

Great service and a quick turnaround. Highly professional and a thorough in-depth report.

18 May 2026
Unprompted review
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Reply from CWH Surveyors

Many thanks for your review. We pride ourselves on the areas that you have highlighted - service and depth of detail.

Thanks again.

Rated 5 out of 5 stars

Great service

Great service, helpful all the way through! Myles was fantastic at answering all our questions before and after we received our survey report

19 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your review, which is greatly appreciated. We are glad to have been of service. Best of luck with your move.

Rated 5 out of 5 stars

Really good professional service

Really good professional service, very detailed survey!

15 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your kind words! We're glad you found the service professional and the survey detailed. We hope to be of assistance again in the future!

Rated 5 out of 5 stars

Robert the surveyor was very…

Robert the surveyor was very professorial and thorough.
He was patient and understanding and explained everything he was doing.
I would certainly recommend CWH Surveyors

20 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, David! We're delighted Robert made the process so clear and comfortable for you. We'll pass your kind words on to him — and thank you for the recommendation!

Rated 5 out of 5 stars

Neil the surveyor was very pleasant and…

Neil the surveyor was very pleasant and knowledgeable. The report was produced in a timely manner and was clear and easy to understand. Neil was able and very willing to answer the few follow up questions we had.

14 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Gail! It's wonderful to hear Neil's knowledge and communication made such a positive impression. We're glad he was on hand to answer your follow-up questions too.

Rated 5 out of 5 stars

Excellent service

Very happy with the survey carried out. The surveyor, Victoria Bocock, was very approachable, friendly and professional. On a few occasions I contacted her for further information and advice, via email and phone. Each time she provided me with all the answers to my questions.

10 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Eleanor! Victoria is a fantastic member of our team and we're so pleased she was approachable and thorough throughout. We'll make sure she sees your lovely feedback!

Rated 5 out of 5 stars

Very efficient company producing a comprehensive report

Very efficient company. Thorough report that was easy to understand.

16 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Mrs Eagers! Efficiency and clarity are exactly what we aim for, so it's great to hear the report hit the mark. We appreciate you taking the time to leave a review!

Rated 4 out of 5 stars

Miles was extremely helpful

Miles was extremely helpful. We had 2 surveys with him and would definitely recommend this company.

11 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Patricia! Two surveys is wonderful — we're so glad Miles looked after you so well on both occasions. Your recommendation truly means a lot to the whole team!

Rated 5 out of 5 stars

An excellent experience

I used CWH Surveyors recently for a house purchase following a recommendation I received from a family member. Throughout the process I found the team friendly and professional. The survey was booked in promptly and I was kept informed of timescales throughout the process.

When the report was received I feel the level of detail that Robert went into with the survey was excellent and helped highlight areas that I need to look into. As part of the sales process I had an issue crop up that required a bit of further discussion with an expert. I was able to later clarify that issue with another surveyor (as Robert was unavailable at the time). I was very impressed with the level of detail the survey provided and I feel the survey was performed at a fair price. All in all I was very happy with the service

10 March 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your kind words, Ben, and for choosing CWH Surveyors following your family member's recommendation. We're pleased Robert's detailed report gave you the clarity you needed, and that our team were able to support you throughout the process. We wish you all the best with your purchase!

Rated 5 out of 5 stars

HIghly recommended

CWH provided a very clear, comprehensive report which we were very happy with. Highly recommended.

4 March 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Beryl! We're delighted you were happy with the report. We appreciate the recommendation!

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