Looked at this style for a while before purchasing. Price was very good as it was significantly reduced from RRP. Delivery from purchase also good. No nonsense with order/delivery/ price , looks like... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Not being very knowledgeable about machining I have leaned on the sales support team at Cutwel to guide me through. The website is very good but when I had questions Nathan was able to help me. They w... See more
Company replied
Was having difficulty finding left hand thread taps but saw exactly what I was looking for on Cutwel’s website. Easy ordering process with a quick delivery. Good quality product (not Chinese).
Company replied
Cutwel have a great service overall. Their catalogue is full of the essentials and some other niche equipment which is very useful at times. The overall quality of their gear is great, especially cutw... See more
Company replied
Company details
Written by the company
Cutwel are one of the UK & ireland's leading engineering tooling suppliers. With over 25,000 products in stock and expertly trained staff, we can offer our customers unbeatable value and quality.
Contact info
Unit A, BD19 4DH, CLECKHEATON, United Kingdom
- 01924 869 610
- sales@cutwel.net
- cutwel.co.uk
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cutwel
Thank you for the review. We appreciate you saying the quality was better than expected. It’s always great to hear when something arrives and exceeds what you had in mind.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thanks for choosing us and for the great feedback.
Great product and reasonable price with…
Great product and reasonable price with fast delivery
26 March 2026
Reply from Cutwel
Big thanks for the 5 stars, it’s much appreciated.
All good and a speedy delivery.
First time buyer and all good with next day delivery. Very helpful on the phone when I had a query with one of the ordered items.
23 March 2026
Reply from Cutwel
Thank you for the feedback. We appreciate you mentioning the speedy delivery and the help you received over the phone. Always good to know a first‑time order went well.
Kind Regards
Caroline@Cutwel
Reply from Cutwel
Thanks for the support, it genuinely means a lot.
Reply from Cutwel
Really happy everything was spot on. Thanks for the 5 stars.
Cutwel delivers again
When using Cutwel, I've come to expect high standards for service, delivery and quality. Never been disappointed yet.
23 March 2026
Reply from Cutwel
Thank you for the great review. We appreciate you saying that you’ve come to expect high standards from us and that we’ve continued to meet them. It’s always good to hear you’ve never been disappointed with the service, delivery or quality.
Kind Regards
Caroline@Cutwel
Good prices good delivery times and…
Good prices good delivery times and good information about delivery times etc.
Will be using again.
19 March 2026
Reply from Cutwel
We appreciate the rating, it's great to hear you had a good experience.
Fast Service and Ontime Delivery
17 March 2026
Reply from Cutwel
Big thanks for the 5 stars, it’s much appreciated.
good service
19 March 2026
Reply from Cutwel
Thank you for taking the time to leave a rating, we appreciate it.
Great website and parts arrived next day
19 March 2026
Reply from Cutwel
Really appreciate the feedback. Happy the site was straightforward to use.
Reply from Cutwel
Big thanks for the 5 stars, it’s much appreciated.
A very wide range of cutters.
A very wide range of cutters.
Willing to provide small quantites - 1 or 2 or 3 of a small item.
One item out of stock did not hold up delivery of others.
16 March 2026
Reply from Cutwel
Thank you for the review. We appreciate you highlighting the range of cutters and the fact that we can supply smaller quantities when needed. It’s also good to hear that the out‑of‑stock item didn’t hold up the rest of your order at the time.
Kind Regards
Caroline@Cutwel
The communication with the company was…
The communication with the company was very polite, accurate and exceptional. My item was sent out same day and received it the following day. I have no hesitation in recommending this company. Many thanks.
19 March 2026
Reply from Cutwel
Thank you for the lovely review. We appreciate you saying how polite and accurate the communication was, and it’s great to hear your order was sent out the same day and arrived so quickly. It’s always nice to know you’d recommend us.
Many thanks for taking the time to share your experience.
Kind Regards
Caroline@Cutwel
Great website easy to use and really…
Great website easy to use and really fast delivery
17 March 2026
Reply from Cutwel
Appreciate the 5 stars. Glad the site made ordering nice and simple.
The right item at the right price and…
The right item at the right price and swiftly delivered.
14 March 2026
Reply from Cutwel
Thanks for the kind words, it's always great to hear.
Excellent service
Excellent service, staff always helpful on the phone and will assist where ever possible.
13 March 2026
Reply from Cutwel
Thank you for the great review. Really good to hear you had such solid service and that the staff were helpful whenever you needed them. Always nice to know the phone support made things easy for you.
We appreciate you taking the time to share your experience.
Reply from Cutwel
Thanks so much for the 5 stars, we really appreciate it.
Reply from Cutwel
Thanks for the support, it genuinely means a lot.
Reply from Cutwel
Thank you for the review. Great to hear the technical team were able to give you the advice you needed at the time. Always nice to know their support was helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.