Very pleased with the hardwood plyboard board supplied. No marks, no warping, no splits. All edges sound. Cut to perfection. Packaging of the first order. Only downside was a delay of one week by the... See more
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Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.
We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.
We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.
At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.
Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.
We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.
Contact us
We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.
TradeCreate feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.
Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.
We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.
Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.
Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.

Unit 60, Mackley Industrial Estate, BN5 9XR, Henfield, United Kingdom
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Reply from Cut My
Safety mirror glass cut to size accurately and delivered quickly. Thank you.

Reply from Cut My

Reply from Cut My
Excellent service - telephoned for advice regarding what I needed to cover an outdoor table top , most helpful and I was then able to order via the easy to use website, The perspex arrived quickly and was exactly what I needed.

Reply from Cut My
This was my third order with CutMy, however, this was the first one without any errors, I believe that was because I had asked for the orber to be triple checked to ensure no errors, the order was delivered late but I expected it to be!
I would like to say that CutMy support was very helpful and managed to get the errors corrected as quickly as possible, the after sales service was good, however, apart from verbal appollogees for errors on my first two orders there was no offer of recompense for the mistakes that were made.
On both occasions, my projects were delayed due to having to wait for the correct size boards to be recut and delivered.
The first project was a Gerbilarium for our pet gerbils, so wasn't a massive issue being a little delayed, the second project was a bit more of an issue, it was a bunk bed room divider, so the delay has much more of an impact on my children as they had nowhere to sleep, due to the fact that I had to dismantle their beds to build the new ones!
All in all, the quality of the materials supplied is great, the ordering process is very easy, the delivery service is fine, however, you need to make sure that the items you receive are in fact the correct size that you ordered, especially if you are ordering multiple items of the same size, I WOULD RECOMMEND PUTTING A MESSAGE ON THE ORDER TO DOUBLE CHECK THE ITEMS! before sending it to you.
Had a damaged item been reported
No one has contacted me
Rod discuss what happens now
I like how easy it is to make the cuts bespoke and to select the style and colour, all of which feels bespoke, which is especially important for someone like us with non-standardised measurements in our house. Great product and quick delivery, thank you.

Reply from Cut My
Excellent communication and very helpful when I ordered the wrong size! Gave a me a full refund and assisted with the new reorder. Great product fits perfectly

Reply from Cut My

Reply from Cut My
Excellent product perfectly cut. Delivery was rather expensive and took longer than expected

Reply from Cut My
The bespoken product arrrived in perfect condition, it seems to be of very good quality, the cut was exactly what I chose.

Reply from Cut My
Good quality and perfectly cut to size as required,fast delivery and well packed,will be buying again thankyou

Reply from Cut My
Item was exactly as ordered and was delivered promptly

Reply from Cut My
Ordering was easy and especially liked the preview so i could see it before committing to it. My only negative would be delivery. It stated a specific day for delivery so i organised a day off to be in for it coming, however it changed to a different day two days later then i got an email saying it was going to be delayed. No tracking available with APC so had no idea when it was arriving til about two hours before.

Reply from Cut My
What an amazing experience. Yes they cut a sheet of Plexiglass to order. Did it very well.
The courier managed to damage it. Megan Roberts answered the phone to me. I had informed them by email previously. She was so very helpful. Replacement sheet cut and delivered. Packaged like it was fine China.
Magnificent customer service. Truly without equal. Her job title Customer Experience Specialist.

Reply from Cut My
Clean, clear Perspex cut exactly to the sizes requested and accurate to the millimetre.
Dispatched quickly and well protected for transit.

Reply from Cut My
Needed 3 different bespoke sheets. Easy to design and order. Great quality. Well priced. Arrived within a day. Superb!

Reply from Cut My
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