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Currenxie Reviews 

218
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent customer service, noting the team's helpfulness, responsiveness, and professional approach to inquiries, often going above and beyond. Many people find the platform user-friendly and intuitive, appreciating the clear interface and straightforward processes for managing finances. Reviewers also highlight the fast transaction speeds and prompt responses, making for an efficient and reliable service overall. However, some customers also noted significant issues with customer support, reporting that their inquiries were ignored or met with automated, unhelpful replies without clear explanations or timelines. A few other people also felt that there were problems with payment processing, including money being taken without transfers completing, experiencing delays, or facing difficulties in withdrawing funds from their accounts.

What people talk about most

Customer service

Customers had positive experiences with customer service, highlighting the support as responsive, helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that everything is clear,... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the wonderful and fast service.... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant issues such as delayed transfers,... See more

Service

Users describe positive interactions with service, highlighting its speed, competence, and reliability. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far, my experience with Currenxie has been excellent. The transaction speed is fast, the software is user-friendly, and there have been no issues with international transactions. Moreover, thei... See more

Company replied

Rated 4 out of 5 stars

We are highly recommending for Currenxie opening due safe transaction and high supporting. However the feature transaction are very less compared to statrys and X-Tranfer like payment tracking, MT103... See more

Company replied

Rated 4 out of 5 stars

When I encountered issues, the support team was quite fast, detailed, and ensured safety.

Company replied

Rated 4 out of 5 stars

I recieve payments from my customers in account the same day they send me. That is the biggest plus point for me.

Company replied


Company details

  1. Financial Institution

Written by the company

Currenxie is a financial services company for the borderless economy. Our Global Account platform gives businesses a one-stop finance app for global growth. Features include a multi-currency digital wallet, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value technology, user experience, and service.


Contact info

4.0

Great

TrustScore 4 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(218)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

Very good services and with good prices! Highly Recommend them!

19 April 2024
Unprompted review
Currenxie logo

Reply from Currenxie

Your feedback is much appreciated, Andrei. Thank you for your support!

Rated 5 out of 5 stars

What more can you ask for from a bank

Fantastic support, easy dashboard, simply to use — makes cross border transitions a breeze. What more can you ask for

1 March 2024
Unprompted review
Currenxie logo

Reply from Currenxie

We appreciate your kind words, Antoin. Thank you for the positive review!

Rated 5 out of 5 stars

Great experience

The platform is easy to use and provides you with all information required to run your day-to-day business.

The onboarding process (account opening) is straight forward and compared to others fast.

They have a responsive and helpful support team, that makes you feel, you have your own relationship manager at a bank.

Great experience, very recommended.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Curenxie surpasses my expectations in…

Curenxie surpasses my expectations in terms of virtual bank. The onboarding was smooth and quick, the transfers were quick and efficient and most importantly I had a transfer which was sent wrongly to a bank account, they assisted me by effecting a reverse transaction. I would recommend it to anyone looking to do business to consider Curenxie. Well done guys and keep up the good work. Cheers

5 February 2024
Unprompted review
Rated 5 out of 5 stars

I recommend to everyone

I recommend to everyone! Very user-friendly interface, favorable conversion conditions, fast payments. An excellent solution for both startups and large businesses.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Seamless onboarding

Seamless onboarding, easy-to-navigate online interface, high degree of responsiveness. Excellent service!

30 November 2023
Unprompted review
Rated 1 out of 5 stars

First they lie and say they accept…

First they lie and say they accept Egyptian sole businesses, then they lie again and say we accept Egyptians as members but not as business then they just keep lying and in the end they show the restricted country list which is almost the whole world . What a fraud company... It's better for sure to keep my funds as far as possible from a company based on lies .

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Very Good Service

Currenxie is a much better service than most other online only banking services. The system is easy to use, fx rates are pretty good if you need to use different currencies. Most importantly, you can actually talk to a human being if you have any issue. We will continue to use them in near future.

13 October 2023
Unprompted review
Rated 1 out of 5 stars

I don't want to give negative feedback

I don't want to give negative feedback. I have been using currenxie for two years, but two weeks ago, when I made a large withdrawal, they reviewed it and the reviewers haven't replied to emails since September 5th. So far, I still have 150K USD that I haven't been able to withdraw within currenxie.

18 September 2023
Unprompted review

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