Curaleaf Clinic Reviews 

> I've had an excellent experience with Curaleaf and would particularly like to recognise Dr R Hazlett and Dr D Brenmer for the exceptional care they have provided.

I am very sensitive to medications, so finding the right treatment has required a careful and individualised approach. When I experienced side effects, my concerns were taken seriously and appropriately escalated, allowing me to review everything with my consultant and begin a new treatment plan tailored to my needs.

Dr R Hazlett deserves special praise. During my appointment, I was extremely anxious and struggling, but he immediately recognised how difficult things were for me. He took the time to reassure me, answer my questions, and make sure I felt heard. I never felt rushed or dismissed. Her calm, compassionate approach made me feel genuinely safe, which is something I value enormously as a patient.

I would also like to thank Dr D Brenmer for his expertise and oversight of my care. Together, they have helped me feel supported and confident throughout my treatment journey.

One of the most valuable things I have learned through Curaleaf is that more medication is not always better. At one stage, I was using more in an attempt to improve my symptoms, but in reality I was making myself feel worse. My clinicians helped me understand this and guided me towards a much more balanced and effective approach. I am now using a minimal amount, yet achieving better symptom control than before.

What stands out to me about Curaleaf is their focus on responsible symptom management rather than simply increasing prescriptions. They take a sensible, evidence-based, patient-centred approach and are willing to adapt treatment when needed rather than taking a one-size-fits-all view.

Given my medication sensitivities, feeling safe and confident in my care is incredibly important. Curaleaf has consistently provided that reassurance. I feel I am in very safe hands and would not consider changing clinics. I highly recommend them to anyone looking for a professional, responsible, and compassionate medical cannabis service.

I have been with curaleaf almost a year now. Medication totally arrives the next day, and if there's any problems customer care is always fast to respond, as is the pharmacy.

Very helpful and informative
P

Curaleaf are really helpful and easy enough to use if u have any problems u can call up an they explain and help through things I have brain damage and can't talk the best but they take there time with me and help me through things and thank you karley helping me with my travel letter

I've been a client for a few years now and have felt well supported

Absolutely incredible service, understanding doctor, very calming, understanding and knowledgeable in this field. Roll on next time!

Years of being in the dark. There is now some light.

I'm a new prospective patient,and had some issues and questions,i had the absolute pleasure of talking with Aarron,who took so much time and effort with me,I honestly couldn't have spoken to a nicer person,very friendly and enpathetic,went the extra mile,nothing was too much trouble . Was a pleasure. Thanks Aarron!

Joke of a clinic. Would not recommend to join. Very limited stock, and if unavailable you won't be able to request more. Failed to provide adequate information on how would I be able to request an allowance change in my medication despite my every effort to bring this issue under the clinician's attention. Furthermore, Dan called me up to threathen me with discharge for my upset behaviour due to these issues arised. When I requested my discharge letter, Shannon sent me the letter telling me THEY have suspended my subscription due to my behaviour. First threathening with cancellation but fail to take action, yet when I letter was requested by me, they justified their letter with my "unacceptable" behaviour.
I would recommend to steer clear if you don't want to be left on the road side and ignored, yet threathened when expressing an opinion on their conduct of service.
Although never have provides me with an official outcome letter regarding my complaint filed recently.
AVOID

PS.: I REALLY HOPE THAT GREEDY PHARMACEUTICAL COMPANIES WILL EVENTUALLY STOP EXTORTING AND EXPLOITING SICK AND VULNERABLE PEOPLE.
PAYING TO £ JUST SO THE SHAREHOLDERS CAN REALISE AN OBSCENE PROFIT IS NOT SUSTAINABLE IN THE LONG RUN.
IF A PHARMACY IS UNABLE TO MEET THE OVERWHELMING DEMAND, ONE MUST SHARE ITS RESPONSIBILITIES ULTIMATELY.
WAKE UP!

Exceptional service!

To be fair to Curaleaf I have not always been impressed with their speed of despatch or some of their customer service agents and I have criticised them through Trust pilot in the past but it is with delight that I am writing this to commend the exceptional service I have received this week!
Having misread the expiry date of my prescription I ordered then realised it was probably not going to be despatched as run out if time so would be refunded. I spoke to an agent on their chat the following day to ask what would happen as it missed the deadline worried I would not receive my medication. The agent, Louis, liased with the pharmacy and we were able to get it despatched the next day although prescription technically was ood! Brilliant customer service here 👏
To make sure I did not make the same mistake again I proceeded to order again yesterday (05.06.26) and to my absolute amazement it has been delivered today!
100 % improvement and thank you curaleaf 🤗

This company is useless, the flower is disgusting, the staff are absolutely clueless about, well.....everything!

I am no longer with them, as I tried over 13 different Strains, all of them being terrible quality (either dead yellow flower, or super dry)

I had almost no help from the consultants (I tried several different ones too) kept getting told one thing, and then the complete opposite.

Im now with Big Narstie Medical (BNM)
and they are amazing, the staff actually listen to any concerns raised, there is a much bigger selection of strains/ Oils and vapes that are available than curaleaf. And so far ive tried 5 different Strains and they have all been 10/10

Also, NO MONTHLY CONSULTATION FEES!!!!!

AVOID CURALEAF LIKE THE PLAGUE!!!

All they want it to take your money, they couldn't care less about patients if they tried

Tom x

Paid for consultation last august but haven't heard anything

Fantastic service. Customer service is excellent. Delivery fast and easy meetings.

Ordered a prescription, it was cancelled for no reason. I’m out 70 quid. They told me to order more, so I did. Another 70 quid. DPD driver tried to deliver at the wrong road. Now the package is lost and neither Curaleaf or DPD will take responsibility. Vulnerable customer left without meds and 140 quid down the drain. Scammed.

Spoke with a customer support worker called Dan and he was amazing helpful listening to my needs and doing everything he can to help. I love the curaleaf clinic they do amazing work and was surprised how well the medication worked on helping my condition and cutting back On harsh pain medication.

Had a question to ask. I was on chat with Stephanie. She was very quick with my answer. Very impressed.

I have just been helped by Courtney from curaleaf clinic I am very technophobe and without this lady’s help I don’t know what I would have done Three Cheers For her

Always great support and helpful staff and doctors, would definitely recommend Curaleaf

Extremely great service from clinicians and online chat. They have a wide range of products that do work. I have struggled with fibromyalgia, anxiety and depression for years having been prescribed so many different pain relief medications that in low doses don’t work or in high doses leave you feeling like your brain as turned to mush.
But now with Curaleaf products and the support from a great team, the online pharmacy is easy to order new prescription and it’s delivered with in 2 days of ordering. I am not completely pain free but I am now getting the old me back again! I have been using the products for almost 3 months.

Curaleaf are a good clinic. There’s always a short phone call away and are always friendly. I suffer with a few conditions and me and my GP have tried all kinds of remedies including talking therapies. However, the pharmaceutical medications didn’t make any meaningful difference and talking therapies are limited to 1 month of therapy every 3 months. Meaning , I only had access to my therapist 2-3 times a year. So by chance I started looking into alternative treatments and downloaded the curaleaf app. I applied, and curaleaf went and got my GP file for me, communicated with my GP for me and kept me updated on what was currently happening and what would happen next. I chose curaleaf because while looking at alternative treatments, I noticed they were the only ones to take the time and create an app. I think anyone who’s struggling and isn’t find resolution with their prescribed remedies should try curaleaf. Had I not, I’d still be back and forth with therapies and different meds. I’m really happy I took the time to move forward and so far, I feel much better already. My Apple Watch is reporting an improvement in sleep and I’m finding my days a bit more enjoyable than before.

All the doctors I’ve spoken to have been very professional and ask helpful questions. They don’t try to catch you out, just to ensure that cannabis would be helpful for you.

Delivery is quick via DPD.