culturehustle Reviews 

1,997
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, most reviewers were somewhat happy with their experience overall. However, many customers report significant issues with orders, experiencing extremely long waiting times for products that often do not arrive. People frequently mention a lack of effective customer service, receiving only automated or vague responses to inquiries. Numerous consumers also express dissatisfaction with the refund process, stating they have not received their money back despite repeated requests. Conversely, some people were satisfied with the products, describing them as amazing, cutting-edge, and unique for artists. Many praised the quality of the materials, finding them inspiring and effective. A few reviewers also noted helpful and personal customer service.

What people talk about most

Product

Clients share ambiguous opinions on product, with many praising the unique, high-quality artist materials and... See more

Order

Customers had negative experiences with order fulfillment, with many reporting that their products never... See more

Response time

Users describe negative interactions with response times, frequently reporting a lack of genuine follow-up... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as disappointing and... See more

Refund

Reviewers highlight negative aspects of refund, with many reporting that they never received a refund despite... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered in December because they promised delivery before Christmas. No delivery. Two months later and their customer service response is "Sorry! We'll look into it". No follow up until I follow up an... See more

Rated 1 out of 5 stars

Been waiting since Jan 2nd. Order not shipped. Horrible automated email replies. They've got to be in drugs to be this bad. It's taken so long I actually found other vendors for the glow pigment... See more

Rated 1 out of 5 stars

Similar experience to the other one star reviews. Placed an order early January and still don't have the paint. No response from a real person - just an AI stock answer. No refund has been issued desp... See more

Rated 1 out of 5 stars

I have used this company for years- great, innovative products, fast shipping. I placed an order last June and still haven’t received it. I’ve sent countless emails, all with bot answers siting lost... See more


2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(1,997)

386 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great stuff

Not much to say, cool guy who makes unbelievable materials to make art with. Who fights the good fight against Amish Capoor every day.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

If I could I would leave 0 stars

If I could I would leave 0 stars. Still waiting for my order since July 2025. Countless emails, messages and even public comments on instagram and no response. Extremely disappointed with them and how they don’t care about their customers. I feel like the whole discount thing they did was just a SCAM!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Incredible art-forward pigment from the…

Incredible art-forward pigment from the artist's Artist.

I bought the Ultra pigment and signed up to get the birthday freebie of Pinkest Pink.
Glorious, dense pigment, easy to use, unlike anything available elsewhere. I'll definitely buy more.

Shipping was very quick (all the way to Western Australia!), and everything was safely packaged.

Communication about the order was timely and clear, no complaints.

PLUS - CultureHustle is about art for the sake of it, an incredible advocate for artists and access and against capitalist control of artistic venture. This speaks to the core of what art is about.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Stolen money

I ordered paint and still haven’t received it almost a year later. I have sent several emails and have only received automated or form letters in response. The paint, if you can get it, is great. However, they are more likely to steal your money than give you your paint.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Interesting

Interesting work - first time buyer head first into 6L Black 4.0 order for a ceiling project. Wish me luck!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

11/10!

Amazing human & artist calling out the pretentiousness that exists in the art world- fighting it with humor, satire, and high quality art materials. <3

19 March 2026
Unprompted review
Rated 5 out of 5 stars

New to designing...

I'm just starting to design shoes and t-shirts. I came across several other artist using the Black 4.0 and have some really good ideas for the paint. The better I get I will try to invest in more of the products.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Not Great.

Placed an order in January 1st. A couple days later, the status updated to 'Paint being made'. Apparently they have been making my paint for 3 months and still have yet to get around to finishing it. I reached out to them about my order by the end of the month. The response from them was to re-assure me that 'my order is still in the final stages of being made' and 'my order had been flagged as high priority'. Cool.

It has taken so long to complete this order that I started to search for alternatives to the paint I really wanted, 'Incredibly K***nish Blue'. I found I could get Medium Adam 25 and Ultramarine 1311 Pigments and create my own version, which should get here long before Culture Hustle gets around to completing my order. Keep in mind, I am located in the US and I order this medium from a shop in France and they have not had any issues shipping my order.

The other negative reviews are correct. The lack of care or regard for actually fulfilling your order is next level. If they are really having supply issues and cannot complete orders in a prompt manner, then they should really slow down or stop taking new orders altogether.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality colors.

Huh, so there is a review section. Good paint, nice colors, and the pinkest pink really is pink pink. Black 2.0 is dark. Yolo is a pleasant electric pastel mint.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered some product for a project i am…

Ordered some product for a project i am working on. Products came packed well and very quickly! There was a small issue with shipping, but my email asking about it was quickly answered and resolved the next day. Would reccomend to everyone!

4 March 2026
Unprompted review
Rated 4 out of 5 stars

The supplies are AMAZING...but

The supplies are AMAZING, the website is a little janky. You will get your stuff but the email system is gonna be dumb first. When it immediately says delivered, you can go to the website and accurately track it. It won't give you notifications but it will tell you when it's actually delivered.

18 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look