culturehustle Reviews 

1,996
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, most reviewers were somewhat happy with their experience overall. However, many customers report significant issues with orders, experiencing extremely long waiting times for products that often do not arrive. People frequently mention a lack of effective customer service, receiving only automated or vague responses to inquiries. Numerous consumers also express dissatisfaction with the refund process, stating they have not received their money back despite repeated requests. Conversely, some people were satisfied with the products, describing them as amazing, cutting-edge, and unique for artists. Many praised the quality of the materials, finding them inspiring and effective. A few reviewers also noted helpful and personal customer service.

What people talk about most

Product

Clients share ambiguous opinions on product, with many praising the unique, high-quality artist materials and... See more

Order

Customers had negative experiences with order fulfillment, with many reporting that their products never... See more

Response time

Users describe negative interactions with response times, frequently reporting a lack of genuine follow-up... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as disappointing and... See more

Refund

Reviewers highlight negative aspects of refund, with many reporting that they never received a refund despite... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered in December because they promised delivery before Christmas. No delivery. Two months later and their customer service response is "Sorry! We'll look into it". No follow up until I follow up an... See more

Rated 1 out of 5 stars

Been waiting since Jan 2nd. Order not shipped. Horrible automated email replies. They've got to be in drugs to be this bad. It's taken so long I actually found other vendors for the glow pigment... See more

Rated 1 out of 5 stars

Similar experience to the other one star reviews. Placed an order early January and still don't have the paint. No response from a real person - just an AI stock answer. No refund has been issued desp... See more

Rated 1 out of 5 stars

I have used this company for years- great, innovative products, fast shipping. I placed an order last June and still haven’t received it. I’ve sent countless emails, all with bot answers siting lost... See more


2.9

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

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2.9

All reviews

(1,996)

385 reviews in the last 12 months

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Rated 4 out of 5 stars

While my package was a little late it…

While my package was a little late it did arrive (post issue not culture hustles) when i had issues with the delivery they got back to me pretty quick when i gave them a heads up. as for the product, the pigment is good, the powder is fine and mixes well with various mediums both acrylic and oil. it is a more transparent pigment once mixed so you'll want to add something for opacity if that is what you want.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

The Hustle part is very accurate

The Hustle part is very accurate, I paid them in June of 2025 and as of today I've yet to get any of the products I paid for.

They've never tried to contact me about sorting this mess out, I keep writing them, asking for updates/alternative solutions etc, and they keep stringing me along.

They also don't offer refunds at all, so buyers beware. I sadly used a card that doesn't have buyers protection, so I'm probably not going see that money or the paint I paid for.

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Horrible. Used to order from them and receive my order. Nowadays they scam people. They take your money and refuse to ship anything.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Been waiting since Jan 2nd

Been waiting since Jan 2nd. Order not shipped. Horrible automated email replies. They've got to be in drugs to be this bad. It's taken so long I actually found other vendors for the glow pigment and I started using musuo black which is def better than their black 2.0.

Update: 4/20/2026 still receiving the same automated email with zero info on my order.

Update 5/6/2026
My order and past order have completely disappeared from my account on their website. No refund. No delivery. Selective scamming?

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Order 207269

Order 207269: I've been waiting for 10 months to get it with almost no update. But do not worry: I've received plenty of over-the-top promotional emails in the meantime.

I guess you either die a hero or see yourself become the villain, ay Stuart? Anish Kapoor would be rather proud.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

1 year and 2 months later ... still nothing!

I placed an order with Culture Hustle in February 2025 (Order #200212). It has now been 1 year and 2 months, and I still have not received anything.

Over this time, I’ve sent multiple follow-ups. The only responses I’ve received were delayed, generic emails from customer service with apologies and promises of “reviewing” the order or “prioritising” it. None of these promises have led to any actual resolution. No shipment, no tracking, no refund.

At one point, I was even told that a real person had taken over my case and that it would be handled as a priority. That was months ago. Nothing changed.

What’s most frustrating is the complete disconnect between their communication and reality. The replies sound polite, but they are clearly templated and lead nowhere. Meanwhile, I continue to receive marketing emails from them.

After more than a year of waiting, this is no longer a delay — it’s a failure to deliver a paid order and a complete breakdown of customer service.

I would strongly advise others to think carefully before ordering.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

This is @teyeler_tattoos

This is @teyeler_tattoos
These products elevated my art to the next level. I cant wait to show my followers the new secrets im able to put into my paintings and to feel more like an artist then I have ever felt before. So I say thank you to everyone involved with Stuart's lab.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

When u even <3 their general mailer emails…

I actually love their emails, which should tell you how thoughtful, interesting, and brief they are. The products are unique and high quality and have made my vision come to life in better ways than I could’ve ever imagined! Shipping to the United States was painless. :) 11/10 recommend

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Art elevated by access

Stuart’s materials are some of the most unique you can find within any form of art. Many people do things like what Stuart does, but nobody does it quite like Stuart.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Paint – A Game Changer for Artists

I’ve been using paints from Stuart Semple at culturehustle.com for quite a while now, and I can honestly say I absolutely love them. The quality is consistently incredible, and what truly sets them apart is how unique the materials and finishes are.

As an artist, that matters so much to me. These paints allow my work to stand out in a way that feels authentic and completely one-of-one. The depth, texture, and overall result elevate my pieces beyond what standard materials can offer.

It’s rare to find materials that not only perform beautifully but also enhance your creative identity—and this brand does exactly that. I’ll continue using them and highly recommend them to any artist looking to create something truly original.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered their mirror paint almost 10…

I ordered their mirror paint almost 10 months ago, and have been getting the run around for almost as long. The person, or more likely robot, that's been writing back has been very understanding, and then NOTHING. I'd almost be less annoyed if they said they were just straight up robbing me, but the stringing me along makes it worse. He keeps making products and trying to get people hyped about them, and then can't even fill old orders. LAME.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, quality of product and confidence in knowing I will receive the product in a timely manner.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Great stuff

Not much to say, cool guy who makes unbelievable materials to make art with. Who fights the good fight against Amish Capoor every day.

28 March 2026
Unprompted review

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