Ella was unbelievable. My partner came in extremely nervous about the experience and Ella put her at ease immediately. Ella was able to answer any questions we had and supported us in finding the perf... See more
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We make special occasion jewellery that everyone can feel good about. Our engagement rings and fine jewellery feature only carbon neutral lab grown diamonds and moissanite. Using skill and care, our in-house jewellers combine tradition with beautiful design, all while being kind to the earth. Each piece is more than special — it’s a sign of love, made the right way to last forever.
401/232 High St, 3101, Kew, Australia
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We visited Cullen Jewellery's London Showroom on 14th July to shop for engagement rings and we got assigned a wonderful advisor, Sara.
Before our appointment, I emailed Sara with some of my preferences and what I think I would like, and on the day of my appointment she had everything set up and ready to go. She also had additional stones/rings displayed so I could see a wider range. I ended up selecting my engagement ring with a different stone than what I thought I wanted, so Sara really does have an eye for this!
Sara was so helpful and knowledgable on the day of the appointment. She was so funny as well. We had the absolute best experience with her. Everything from our appointment was summarised in a follow up email and she has also been extremely helpful in our email exchanges.
Sara is working with us closely to iron out a few remaining details, but I will 100% be returning to purchase our wedding bands in the future :) Thanks a million <3

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Fantastic experience. Thanks for helping us purchase a beautiful engagement ring.

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Molly made the experience fun and exciting! Even so I was there alone, she made me feel like I was with a friend. She showed me everything I was looking for and more and I felt like I had a better understanding of all the facets of engagement ring design and what to look out for.

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Amazing! Hayley was insightful, patience and extremely knowledgeable! I can’t Thankyou enough for helping me choose the ring!

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As someone that has little knowledge about jewellery, I was initially very overwhelmed. Brittany was such a welcoming help to the whole process. She guided me through every step and answered all of my questions without making me feel silly. Can’t imagine where I’d be without the assistance, she was great!

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Can not recommend Ally enough. From start to finish she was amazing and I could not have asked for better service.

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Caitlin and the team were incredibly friendly and helpful. We walked in not knowing much and left feeling informed and confident in a decision. We can’t thank the team enough for their exceptional service.

Reply from Cullen Jewellery
Ella was unbelievable. My partner came in extremely nervous about the experience and Ella put her at ease immediately. Ella was able to answer any questions we had and supported us in finding the perfect ring for us. The level of service provided by Ella was above and beyond an expectations we had. We felt extremely comfortable and thoroughly enjoyed making our choice to purchase through Cullen.

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Everything was well presented and spoken with great options

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We had an amazing experience at Cullen Jewellery thanks to Sophia. She was incredibly friendly, welcoming and professional from start to finish. She took the time to explain every step of the process, answered all of our questions clearly, and made choosing our wedding rings such an enjoyable and stress-free experience.
Thank you, Sophia, for making such an important milestone so special. We would highly recommend Cullen Jewellery, and especially Sophia, to anyone looking for engagement or wedding rings!

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Jayde was great! Would highly recommend, great attention to detail.

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Thanks Brittany for the fantastic help. She was extremely informative and very helpful with helping me decide on the right engagement ring for my partner.

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Seamless experience, Hayley was very helpful in assisting us with picking our wedding rings. Even cleaned my fiancé’s engagement ring while we were there. Couldn’t recommend highly enough

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Caitlin was great. Made the whole process really simple and straightforward and was happy to answer any questions. Would highly recommend!

Reply from Cullen Jewellery
My experience with Truth at the Cullen Toronto showroom has been exceptional, and I cannot recommend her and their team enough. From the first interaction, through continued emails that followed our visit, the experience has been thoughtful, kind, curious and ultimately, so human. Truth feels like a friend and trusted advisor, which means the world when it comes to a purchase of this kind. As a sales professional, experiencing a top tier sales process is rare and deeply appreciated. Thank you, Truth!

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Fantastic experience, couldn’t ask for better. Claire was 10/10 and so helpful.

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Very good at explaining stuff to me as I have no clue about anything to do with engagement rings! Helped me a lot and very good at listening to what I wanted and helped out with advice I needed to hear

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10/10 experience
Darius was the best! So knowledgeable and fun. We had a great first time shopping and Darius made all the difference. Couldn’t recommend more!
My partner and I visited the showroom in Kew where we sat down with Kit. She was very knowledgeable and guided us through the selection process and answered every little detail. It was a very memorable and pleasant experience and I would highly recommend consulting someone like Kit.

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