Ella was unbelievable. My partner came in extremely nervous about the experience and Ella put her at ease immediately. Ella was able to answer any questions we had and supported us in finding the perf... See more
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We make special occasion jewellery that everyone can feel good about. Our engagement rings and fine jewellery feature only carbon neutral lab grown diamonds and moissanite. Using skill and care, our in-house jewellers combine tradition with beautiful design, all while being kind to the earth. Each piece is more than special — it’s a sign of love, made the right way to last forever.
401/232 High St, 3101, Kew, Australia
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Reply from Cullen Jewellery
We had a wonderful experience at Cullen thanks to Brittany. She was knowledgeable, professional, and took the time to answer our questions without ever making us feel pressured. We really appreciated her gentle approach and that she gave us plenty of space to discuss our options together. It made the whole experience enjoyable and comfortable.

Reply from Cullen Jewellery
Had an amazing experience from start to finish! Regan was so lovely and guided us through all aspects when choosing my ring! The entire appointment felt so relaxed and Regan was amazing in ensuring all our questions were answered! Thanks Regan!

Reply from Cullen Jewellery
Hayley was very helpful and knowledgeable, she assisted our decision making and ensured we were satisfied with all aspects of the ring whilst providing valuable insights into the things we were liking and not liking. We did not feel rushed or pressured at all and really enjoyed the experience.

Reply from Cullen Jewellery
Excellent communication and extremely knowledge and friendly

Reply from Cullen Jewellery
Bella was amazing! She was super knowledgeable and showed us some great options! It was an overall great experience!

Reply from Cullen Jewellery
Claudia was amazing!!! My sister and I wanted to shop for our engagement rings together, and Claudia made the experience effortless and fun! She listened to what we wanted, made amazing suggestions, and helped us lock in on a few options. Neither me or my sister knew much about engagement rings, but with Claudia’s expertise, we left feeling educated and confident on the rings that we want. I would recommend Cullen Jewellery to everybody, and especially recommend Claudia!
Katrina, the showroom manager, was an absolute pleasure to work with—she was warm, bubbly, knowledgeable, and genuinely cared about helping us. Her exceptional customer service made the whole experience stress-free, and I would highly recommend her to anyone visiting the showroom.

Reply from Cullen Jewellery
Cullens made the engagement ring appointment feel effortless, and Sara was truly exceptional; warm, knowledgeable and genuinely invested in helping you find the perfect piece. Her guidance was thoughtful, reassuring and full of insight, turning a big moment into a beautiful experience.
I would highly recommend!

Reply from Cullen Jewellery
Had a great experience in the showroom, Ally was so helpful and patient and took the time to explain everything. There were so many options and choices for rings.
I had a great experience shopping for a ring at Cullen! Victoria in the San Francisco location worked with us to try on a bunch of different rings. She was patient and informative throughout, and followed up quickly once we were ready to continue the process. Then we worked with Sherry and Gabrielle in Australia to customize the ring. They were happy to go back and forth with me until everything was to our liking. The time zone difference was not an issue at all. Finally, Victoria worked with me to pick out the perfect stone for the design. Overall everything went smoothly and was stress free!

Reply from Cullen Jewellery
I had such a good time here. Darius made this experience so seamless and relaxing. I left knowing that I can send my fiancé exactly what I want.
We visited Cullen Jewellery's London Showroom on 14th July to shop for engagement rings and we got assigned a wonderful advisor, Sara.
Before our appointment, I emailed Sara with some of my preferences and what I think I would like, and on the day of my appointment she had everything set up and ready to go. She also had additional stones/rings displayed so I could see a wider range. I ended up selecting my engagement ring with a different stone than what I thought I wanted, so Sara really does have an eye for this!
Sara was so helpful and knowledgable on the day of the appointment. She was so funny as well. We had the absolute best experience with her. Everything from our appointment was summarised in a follow up email and she has also been extremely helpful in our email exchanges.
Sara is working with us closely to iron out a few remaining details, but I will 100% be returning to purchase our wedding bands in the future :) Thanks a million <3

Reply from Cullen Jewellery

Reply from Cullen Jewellery
Fantastic experience. Thanks for helping us purchase a beautiful engagement ring.

Reply from Cullen Jewellery
Molly made the experience fun and exciting! Even so I was there alone, she made me feel like I was with a friend. She showed me everything I was looking for and more and I felt like I had a better understanding of all the facets of engagement ring design and what to look out for.

Reply from Cullen Jewellery
Amazing! Hayley was insightful, patience and extremely knowledgeable! I can’t Thankyou enough for helping me choose the ring!

Reply from Cullen Jewellery
As someone that has little knowledge about jewellery, I was initially very overwhelmed. Brittany was such a welcoming help to the whole process. She guided me through every step and answered all of my questions without making me feel silly. Can’t imagine where I’d be without the assistance, she was great!

Reply from Cullen Jewellery
Can not recommend Ally enough. From start to finish she was amazing and I could not have asked for better service.
Caitlin and the team were incredibly friendly and helpful. We walked in not knowing much and left feeling informed and confident in a decision. We can’t thank the team enough for their exceptional service.

Reply from Cullen Jewellery
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