Ella was unbelievable. My partner came in extremely nervous about the experience and Ella put her at ease immediately. Ella was able to answer any questions we had and supported us in finding the perf... See more
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We make special occasion jewellery that everyone can feel good about. Our engagement rings and fine jewellery feature only carbon neutral lab grown diamonds and moissanite. Using skill and care, our in-house jewellers combine tradition with beautiful design, all while being kind to the earth. Each piece is more than special — it’s a sign of love, made the right way to last forever.
401/232 High St, 3101, Kew, Australia
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We had an amazing experience with Ellie at Cullen Jewellery. From the very beginning, she took the time to understand exactly what we were looking for and guided us through every step of the process.
Ellie helped us choose the perfect diamond by explaining the ideal proportions and ratios, making what initially felt overwhelming easy to understand. She also ensured we selected the right ring size and provided valuable advice that gave us confidence in our decision.
The highlight was Ellie's assistance in customising the Tilly ring. My partner loved the design but preferred a lower setting, and Ellie worked with us to make those changes seamlessly. Nothing felt like too much trouble, and her knowledge, patience, and attention to detail made the entire experience enjoyable.
If you're looking for someone who genuinely cares about helping you create the perfect engagement ring, I couldn't recommend Ellie highly enough. Thank you for making such an important purchase feel so special!
bella was very helpful when trying to figure out what rings were the best options. she definitely knew what she was talking about which helped the process along
Sophie was very helpful, knowledgeable, patient and professional in our rings selection. We are delighted with our final choices and full credit to Sophie for her wisdom and advice! 🙂
Emerson in the Auckland showroom was the best! She was extremely helpful and made the experience so enjoyable for myself and my friend, and we felt so welcome. It was a beautiful showroom and Emerson made us feel super comfortable and gave me so many options as well as answering my millions of questions. She sent the quote promptly after the appointment and truly made the whole thing so easy and enjoyable for me! I would recommend her and Cullen to anyone.
What a pleasure it was to deal with a Olivia M this morning. The best , friendly ,
Professional and most informative consult I’ve had in finding the perfect ring for my partner .
The Rings are all so stunning .
Thanks again Olivia

Reply from Cullen Jewellery
Molly made the experience very easy for us and her customer service was exceptional. Thanks heaps
My fiancée and I attended a wedding ring consultation appointment with Madison and she was amazing! She went through every thing with so much detail and showed us so many different options. We ended up deciding on our weddings rings within the consultation. Thank you so much Madison, you made this appointment such a fun and exciting experience for the both of us!

Reply from Cullen Jewellery
Overall such a great experience, from the show room to the expert service. Symone was fantastic! She was very easy to talk to and had amazing insight into all the factors that I didn’t even consider when choosing an engagement ring, she made it very easy to understand the differences which made my decision a lot easier. Couldn’t have been happier with my experience!

Reply from Cullen Jewellery
Olivia was nothing short of phenomenal in the process from start to finish.
From providing as much clarity and information in the beginning to being extremely prompt when reaching out to finalise the ring, the whole experience was simply perfect.
The range of options she offered us that fit into our requirements was fantastic, and the variety she provided when trying to find the right diamond to fit the brief was also outstanding.
Also loved the help I received from other staff when I reached out whilst she wasn't available, proving the teamwork and service is second to none.
Will have no issue at all recommending the entire Cullen team, and priviliged to have worked with Olivia.

Reply from Cullen Jewellery
We had a wonderful experience with Sydney in the Toronto store. She was so friendly, personable and knowledgeable and couldn't do enough to help. Would definitely recommend a trip to Cullen.
We were treated with respect and care from the moment we booked our initial appointment up untill I secretly picked up the ring. Katarina made the whole process super easy to follow along and was extremely helpful when it came to stealthily ordering the ring. Even going as far as sending some decoy e-mails to through my fiancé off the scent. Thank you again so much!

Reply from Cullen Jewellery
Claudia was so kind and easy to converse with. She made recommendations and helped narrow down based off of what I was saying and even just reacting to. I really enjoyed my experience - it felt tailored and special which I appreciated.
Katarina was very warm and extremely knowledgeable. She offered helpful guidance while still allowing me to make my own decisions. She was very helpful but not pushy in any way. I would recommend shopping with her to my friends and peers!

Reply from Cullen Jewellery
We had such a wonderful time shopping for an engagement ring with the help of Angelique! She is so knowledgeable and so sweet. I loved her energy/ enthusiasm and really made the whole process of finding what we liked such a great experience. Cullen had such a wide variety of styles to try on and can also customize what you like. I highly recommend working with Cullen!

Reply from Cullen Jewellery
Had an amazing experience looking at engagement rings for the first time. Our consultation was led by William who was very personable and knowledgeable, making the whole experience more comfortable and really good fun. William and Cullen Jewellery clearly showed how dedicated they are to helping people find the exact ring they are looking for.
Imogen S was incredibly helpful and kind throughout our appointment, ensuring we were comfortable and got to try on everything we wanted! She answered our millions of questions with ease. The showroom was beautiful!

Reply from Cullen Jewellery
My appointment with William today was great - it’s such an exciting time as a customer and he was both very helpful and fun to work with. Yes these are big decisions but mostly I think designing a ring for your partner should be fun, and William definitely made this a fun appointment.
Yasmym was absolutely gorgeous and such a massive help! She Entertained all of my ideas and found me so many good options xxx
Sophia has helped me with finding a nice gift for my mum. She’s been super patient and very informative throughout the whole process! Highly recommend Cullen!

Reply from Cullen Jewellery
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