Ella was unbelievable. My partner came in extremely nervous about the experience and Ella put her at ease immediately. Ella was able to answer any questions we had and supported us in finding the perf... See more
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We make special occasion jewellery that everyone can feel good about. Our engagement rings and fine jewellery feature only carbon neutral lab grown diamonds and moissanite. Using skill and care, our in-house jewellers combine tradition with beautiful design, all while being kind to the earth. Each piece is more than special — it’s a sign of love, made the right way to last forever.
401/232 High St, 3101, Kew, Australia
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Visited the Toronto show room with my girlfriend and had an amazing experience. Cameron and Sydney were great at including both of us in the appointment and pulled options for my girlfriend to choose from including slight variations of what said she liked. Cameron used his expertise to pull something unique for my girlfriend and Sydney helped her visualize what it would look like customized to include all the elements she loved. Both Cameron and Sydney were incredibly knowledgeable and kind and we left the appointment feeling confident we chose the perfect ring when we didn’t plan on deciding at the appointment. Cameron sent a email with the quote and options we had discussed and included options for stones which was much appreciated. The email also included the wedding bands my girlfriend was looking at the rings with for future reference which is really helpful. The customer service goes above and beyond. The showroom is gorgeous and the personalized appointments made the whole process feel special. I would recommend the Cullen Jewelry to anyone looking for engagement and wedding bands.

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Golsa was so helpful. With it being our first meeting we felt at ease and not as if we didn’t know what we were doing (which we didn’t). I’d highly recommend

Reply from Cullen Jewellery
From the moment I walked in I was greeted with a smile and offered water by one of the employees. Then Darius came out and pronounced my name perfectly! Which made me feel respected and appreciated. Throughout multiple days, he answered all the questions I had and helped me pick out the perfect ring. Super sweet. Well accommodating. And helped out with any questions I had.

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My partner and I were super indecisive, Kareena and other staff were very helpful to narrow down what we were actually looking for without any pressure.
During the appointment she explained everything so clearly, and she displayed such a great knowledge of all the products on display in store.
10/10 would definitely recommend.

Reply from Cullen Jewellery
I had a wonderful experience with Kat at Cullen Jewellery. She was incredibly kind, patient, and helpful throughout the entire process. She took the time to understand what I was looking for and helped me figure out exactly the right style without ever making me feel rushed or pressured. Her knowledge and genuine care made the experience enjoyable and stress-free. I really appreciated all of her guidance and would highly recommend Kat and the team at Cullen Jewellery to anyone looking for exceptional service.

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We had a lovely experience trying engagement rings on with Kat. She was super patient, didn't rush us at all and let us try on soo many different rings! She explained everything really well and answered all our questions! There were so many different rings to try on as well which was great! Thanks so much!!

Reply from Cullen Jewellery
We really enjoyed our experience and overall service provided at Cullen. It felt so personal and special. The wonderful Jazz showed us so many ring options, and really listened to what I had in mind. She also took some creative liberty and showed me some other options I hadn't considered... this resulted in me finding my dream ring! Huge thank you to her and the whole team ♥️

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Niaz was great and super easy to deal with! She knew her info and I was at ease when choosing my perfect ring with her 😍

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Ines made the whole experience great! She was so patient and listened to what I wanted. I’ll definitely be back because of her customer service.

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Madison S was super helpful and gave me a great experience.

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Symone was great! As a guy, she certainly made the experience much more welcoming. Sharing knowledge and advice - to someone who doesn’t wear jewelry themselves, I felt confident in the design we had come to.

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Fantastic experience all around. Bella guided us through the whole process and made it very easy to understand. Thanks so much!

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This was our first ever engagement ring appointment and Jazz was amazing! Showed us all different cuts and styles to help narrow down what we really liked, even styles not on our radar that we ended up loving!
Made the process super easy!
Would highly recommend.

Reply from Cullen Jewellery
Shania was very helpful with our needs. They listened to us and provided very helpful feedback and laid out the options we had. We got exactly what we wanted!

Reply from Cullen Jewellery
We had the best experience today at Cullen Jewellery! The whole process was so easy and completely stress-free. We were looked after by the most amazing jeweller, who was incredibly friendly, knowledgeable, and made us feel comfortable every step of the way. We couldn’t be happier with the service and would highly recommend Cullen Jewellery to anyone looking for a special piece. Thank you for making it such a memorable experience!

Reply from Cullen Jewellery
I had an appointment with Paige , and she made it an amazing experience. She was knowledgeable, friendly and happy to explain every step and answer any questions I had, and make sure I got exactly what I would want to give my partner. I can't recommend enough! Great value and ethos from the company, great selections and brilliant customer service.

Reply from Cullen Jewellery
Niaz was so helpful and knowledgeable about the rings. She was patient when I asked to try on a million different styles. Explained everything very well & in an understanding manner. Definitely recommend.

Reply from Cullen Jewellery
This was my first time visiting the store and it was so exciting to finally have a place nearby and in the US.
Margaret was so kind and was very dedicated to helping me find an option I liked while also giving us so much information about the diamonds and rings. I was nervous at first, but she helped me feel at ease. I definitely recommend a visit!

Reply from Cullen Jewellery
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