The magazine products are very good! But their subscription technology is awful. Every time a renewal notice comes in email, it's challenging to identify the current subscription and then to switch... See more
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Cricket Media® is a global children’s learning company known for creating print and multi-media products for families, teachers, and partners that improve the opportunity to learn for all. Led by our award-winning publications for children, we are c...
Contact info
1751 Pinnacle Dr. Suite 600, 22102, McLean, United States
- 703-885-3400
- cricketmedia@cdsfulfillment.com
- cricketmedia.com
Hasn’t replied to negative reviews
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My grandson loves it and reads it page…
My grandson loves it and reads it page by page.
Where’s my magazine?
I ordered a magazine subscription on 1/3 and it is 4/3 and I still have not received any magazine(s). Customer service has been unable to resolve it and asked me to check my address with the post office.
The Cricket publications are excellent…
The Cricket publications are excellent for children.
I never received my magazines
I never received my magazines. It’s March 31 and I ordered them on January 1
I like the different articles.
I’ve tried multiple times to…
I’ve tried multiple times to unsubscribe to marketing emails without success.
I love the magazines, need a better gift giving experience
I love the magazines and was buying a few gift subscriptions. I was disappointed with not being able to easily send/print a card with the picture of the magazine the way I used to do in the past, so the gift recipient (child) knows something exciting is coming.
My child enjoys Cricket magazines
My child enjoys Cricket magazines! They are very entertaining and informative. We have been reading them since he was 6; he is 11 now. I really appreciate the different age groups and themes of the magazines.
DISAPPOINTED.
I ordered Muse magazine for my granddaughter for Christmas. It's now almost APRIL and she has yet to receive one issue.
VERY DISAPPOINTED.
Great magazine!
I really liked how much was included and how it includes stories from readers. The extras are also a lot of fun.
Didn’t receive magazines
Almost three months later, I haven’t received any magazines.
Subscription difficulties
It was almost impossible to get your website to take my credit card to pay for the subscription - something was badly wrong. I did hear from the recipient that the first magazine was a great hit with her bright 3 year old, but it was more of a struggle than I have experienced otherwise.
Great Magazines BUT Difficult User Interface
They should keep only active subscriptions, or at least have the option to show only active. It’s difficult to scroll thru their multi-page list that includes long-expired subscriptions.
It’s also difficult to log in. I feel like it’s a miracle whenever I finally manage it.
Grandkids love the publications though!
Fun to read
I like to read these with my brothers. There are lots of things I never knew and the stories are fun.
Don’t waste your time.
Your site both told me I placed an order as well as sent me many emails claiming that my order wasn’t complete. You gave me a fake tracking number for our first magazine and then told me it would take 6 weeks to receive the first magazine even though I paid for the separate single issue. Just a horrible customer experience all around.
Loves Babybug!
Our son loves getting his little magazine in the mail! We will sit and read for about an hour, over and over. He loves the pictures and stories!
The Ladybug magazine was very…
The Ladybug magazine was very interesting for my grandson.
It takes too long for you to send a…
It takes too long for you to send a subscription.
Lovely magazine but relative isn’t…
Lovely magazine but relative isn’t interested in it. How do I stop this subscription?
We don't get them every month like…
We don't get them every month like we're supposed to.
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