The magazine products are very good! But their subscription technology is awful. Every time a renewal notice comes in email, it's challenging to identify the current subscription and then to switch... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Information provided by various external sources
Cricket Media® is a global children’s learning company known for creating print and multi-media products for families, teachers, and partners that improve the opportunity to learn for all. Led by our award-winning publications for children, we are c...
Contact info
1751 Pinnacle Dr. Suite 600, 22102, McLean, United States
- 703-885-3400
- cricketmedia@cdsfulfillment.com
- cricketmedia.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful content for kids and young…
Wonderful content for kids and young adults. My neices and nephews love looking out for the latest issue in the mail.
BabyBug for my Grandaughter
I ordered BabyBug as a gift for my Grandaughter. The ordering process went smoothly and she loves getting the magazine in the mail. I remember getting Cricket Magazine when I was in elementary school, so that makes it extra special!
Entire process felt unclear and still…
Entire process felt unclear and still not satisfied with customer service communication and clarity about what we’re actually getting.
My granddaughter loves her Baby Bug…
My granddaughter loves her Baby Bug magazine. I subscribed to Baby Bug, Ladybug, and Cricket for my boys through their growing-up years and I am so grateful you are still around for my grandchildren.
Matching the age group
Each Cricket mag. is carefully written for the general vocabulary of the age group. I, as a grand parent, find that interesting and consider it important to learning.
Love your magazines!
We love your “Ask” magazine
We love your “Ask” magazine. I had to talk to a customer service rep on the phone about a problem with ordering a back-issue of the magazine. I talked to a real person who understood the issue and solved the problem.
My children can't resist this magazine
My children can't resist this magazine. The variety of forms engages each of their unique tastes: my daughter loves the art, fiction, and reader submissions, while my middle son goes straight for the crossword puzzle and non-fiction, and my kindergartner pores over the cartoons and begs me to read every page. The only problem we run into is how quickly the magazine falls into tatters from constant use (and the ravages of the baby).
Sweet little magazine for baby
Sweet, beautifully illustrated little magazines for the baby. Fairly durable. No advertising in them. As he gets older he will appreciate getting his own mail.
Never received magazine
I ordered a magazine for my 7 year old grandson for Christmas. He has NEVER received one issue. I called weeks ago and was offered an extended subscription and assurance he would immediately receive his magazine. Another few weeks went by and NOTHING. This phone call was for cancelation and refund.
Very engaging Christmas gift
I purchased the Baby Bug subscription for our 20 month old granddaughter. She absolutely loves it, especially that it is her very own magazine. The magazine is educational and beautifully illustrated. Well worth the purchase.
My grandson thoroughly enjoys his…
My grandson thoroughly enjoys his magazine. I like the quality.
My kids love it!
Granddaughters magazine
My magazine subscription for my granddaughter was delivered to my house instead of here’s 2 months in a row. Waiting to see if it is corrected now but not confident it will be. The address on the account is correct. I also asked for a current magazine to be sent to her address but that isn’t happening. I was told the problem would be corrected next month. So now I have to mail it to her.
Magazines are repeats of what they were…
Magazines are repeats of what they were several years ago. New issues are almost identical to old ones. We are disappointed by the lack of new content.
My grandson loves it!
The Kings of Spam
Cricket's marketing is obscenely aggressive. I bought a subscription for my friend's daughters and I was deluged with spam - at least one email daily, usually more. There was no option to unsubscribe only to marketing messages so I emailed Cricket asking to receive only important correspondence such as renewal notices. My first email got no reply so I sent another, angry and profane. I got a response promising to end the spam but more marketing crap showed up in my inbox before the day was out, so I unsubscribed to all, and yet I still got this review request.
Love the Magazines however one wasn't…
Love the Magazines however we're already experiencing missing Magazines. This was a Christmas gift.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








