Cricket Media Reviews 2,095

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product itself, often describing the magazines as high-quality, engaging, and age-appropriate with smart stories and fun activities that excite children about reading. Many appreciate the lack of ads and the inclusive nature of the content. However, some people were dissatisfied with the subscription and delivery services. Several customers reported issues with managing their subscriptions online, difficulty identifying current subscriptions, and challenges with renewal notices. There were also complaints about magazines not arriving, lost first issues, and extended waiting times for immediate delivery, with some experiencing significant delays.

What people talk about most

Product

Consumers find the product to be positive, with many praising the magazines for being creative, artistic, and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Many customers express frustration with the... See more

Delivery service

Customers had negative experiences with delivery service. Many reviewers report issues with delayed... See more

Based on these reviews

Rated 2 out of 5 stars

The magazine products are very good! But their subscription technology is awful. Every time a renewal notice comes in email, it's challenging to identify the current subscription and then to switch... See more

Rated 5 out of 5 stars

Subscribed Baby Bug and Lady Bug for my son and daughter in 1995, I just subscribed Baby Bug for my Granddaughter!

Rated 5 out of 5 stars

I gave SPIDER to my granddaughter for her 9th birthday - she's always got her nose in a book and this was a huge hit. She even reads the stories out loud to me on the phone!

Rated 5 out of 5 stars

I love Cricket Media! I bought subscriptions for my daughters who are now in their 30's, and now I get to buy them for my granddaughter. All of them love reading, and it's also fun to get mail. Each... See more

Rated 1 out of 5 stars

The magazine never arrived. We called and they extended our subscription. That wasn’t satisfactory. I was going to give the magazine as a gift t several a children. I will select from another co... See more

Rated 1 out of 5 stars

The first issue was lost in the mail. I had to contact customer service twice and I was never given any tracking number to know when the first magazine issue would arrive. It arrived twice after I can... See more

Rated 1 out of 5 stars

This is a magazine company that I have ordered subscriptions from for years as gifts which at the time had gotten rave reviews. The company is now consolidating their titles, which I did not receive a... See more

Rated 1 out of 5 stars

In addition to my subscription, I paid for the "issue for immediate delivery", which was not shipped until one full week later and with a "4-6 weeks delivery" period when it should have been First Cla... See more

Rated 1 out of 5 stars

I ordered the magazine and paid for it the first week of January. Graham did not receive an issue until last week. It was the March/April issue. That was an awful long time to wait for a subscription.... See more

Rated 1 out of 5 stars

You’re asking me to review a product I still haven’t received. I ordered in early January and here it is the middle of April and haven’t received either of the two magazines I ordered.

Rated 1 out of 5 stars

i have only gottan one issue since i subscribed 6 months ago

Rated 5 out of 5 stars

The stories in Cricket's magazines are smart, fun, and age-appropriate—way better than a lot of what's out there. It actually gets kids excited to read, and I like that it’s not full of ads or junk. G... See more

Rated 5 out of 5 stars

Someone gifted my daughter with these magazines from the time she was 2 until she outgrew them. She was always SO EXCITED to get mail with her name on it, and she LOVED the magazines. We were extremel... See more

Rated 5 out of 5 stars

“My mom bought a subscription to Click for my 7-year-old son who’s obsessed with science. He absolutely loves it! It’s packed with cool facts and fun activities — he looks forward to every issue.”

Rated 5 out of 5 stars

The stories in Cricket's magazines are smart and fun—and greatly enjoyed by my grandchildren. Thanks Cricket for continuing to make high quality magazines for kids!

Rated 5 out of 5 stars

Cricket is a classic. I loved it growing up and now my kids are enjoying LadyBug.

Rated 5 out of 5 stars

Great gift and I will renew the subscription! My granddaughter loves it!

Rated 5 out of 5 stars

Cricket magazines are creative, artistic, age-appropriate and very fun. Great products.

Rated 5 out of 5 stars

I grew up on this magazine and love that my kids are enjoying! Nothing else like it!

Rated 5 out of 5 stars

The magazines are great for kids. My neice and nephew love receiving them.

Rated 3 out of 5 stars

The magazine is good but the auto renewal process they have is INSANE!! They sent me an email that my subscription would automatically renew unless I called them to cancel. No way to do it online or... See more

Rated 4 out of 5 stars

great magazines. confusing as used to get ASK & couldn't figure out why I couldn't find it, not transparent on the website. I understand it is discontinued?

Rated 5 out of 5 stars

Lots of variety and fun stories and activities.


Company details

  1. Media Company
  2. Magazine Store

Information provided by various external sources

Cricket Media® is a global children’s learning company known for creating print and multi-media products for families, teachers, and partners that improve the opportunity to learn for all. Led by our award-winning publications for children, we are c...


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The first issue was lost in the mail

The first issue was lost in the mail. I had to contact customer service twice and I was never given any tracking number to know when the first magazine issue would arrive. It arrived twice after I canceled the subscription. I wasn’t very impressed with the magazine. I think this place is a scam and I don’t trust spending money with them ever again.

13 January 2025
Rated 1 out of 5 stars

Magazine has not arrived

Magazine has not arrived. I contacted customer service a few weeks ago and they said to wait or contact local post office. Magazine still has not arrived and local post office no help.

11 January 2025
Rated 1 out of 5 stars

The magazine never arrived

The magazine never arrived. We called and they extended our subscription. That wasn’t satisfactory. I was going to give the magazine as a gift t several a children. I will select from another company
Eleanor Shiffm

15 January 2025
Rated 1 out of 5 stars

The magazine was not delivered as…

The magazine was not delivered as promised. I called twice and was given new dates for arrival. The third date came and went again without delivery. When I told them it was unacceptable they told me that the number of issues was also reduced. I canceled both of my orders.

10 January 2025
Rated 2 out of 5 stars

Takes forever

I ordered the subscription in beginning of January and just got my first magazine in April. I called multiple times and customers service told me to just wait. What a waste of a subscription! Having to pay and then wait 4 months is ridiculous!

10 January 2025
Rated 1 out of 5 stars

I never received my subscription

I never received my subscription. I waited almost 4 months and nothing came. When I called customer service they said it looked like the order was shipped so there was nothing they could do about it but extend my subscription date. There was never a tracking # on my order so I don’t know what happened. I didn’t trust that it wouldn’t continue to happen so I cancelled. It’s a shame because we were very excited about the magazines. We ordered two separate series.

8 January 2025
Rated 5 out of 5 stars

Enduring Quality Content

I grew up reading cricket in the 70’s. My youngest nephew is now enjoying Babybug 50 years later. Few things in life are as persistently good and reliable.

21 December 2024

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