Creditsafe  Reviews 3,649

We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more

In my line of business a Credit Report & Score is essential in our line of work - Commercial Debt Recovery. We couldn't survive without Credit Safe & the team who look after us, Sara Rodgers & her b... See more

We had been with our previous provider for years and the price just kept increasing, I rang Credit Safe and the friendly helpful staff listened to what we needed and quoted on the best package for us.... See more

Arfon has been very patient and persistent in contacting me and understanding our business needs. He has carefully explained features he feels would be useful whilst not giving the "hard sell". He i... See more

I made an initial enquiry with Samuel Amery with regards to their products and was blown away by the professionalism and service. The products are also excellent but the first impression given by Sa... See more

Paul was really helpful. We had a a few tricky entities and he was able to successfully source and review them. the portal is easy to use, and the monitoring alerts are handy to keep any eye on priori... See more

Spoke with one of the CreditSafe Advisors and she was very informative about the services they could provide and costings. As agreed on the call she quickly sent me the details in writing and we were... See more

Good friendly customer service, have been a customer 10+ years. Only thing that could be improved is perhaps a loyalty reward. that honours your time (as costs increase year on year. However other tha... See more

I first connected with Scott Hart one of the Sales Managers at Creditsafe, through LinkedIn. After a brief exchange, we scheduled a call to discuss our requirements in more detail. We had previou... See more

Really great service from Pau at CreditSafe. Took me through a demonstration which allowed me to see how the system would work for our company and he answered any questions I had there and then.

Katie and Sandra were exceptionally helpful and friendly. They gave a great presentation highlighting how user-friendly and up-to date the information that is readily available. I look forward to re... See more

I spoke to Alice who was really helpful, friendly and professional Alice called when she said she would, sent emails to confirm the conversation and was genuinely a pleasure to deal with - thank you

Everything was slick and worked first time. Evan Jones was very helpful on line demonstrating the service and explaining options. Once committed, paperwork was automated and easy.

We have been using Creditsafe for many many years. The company are great to deal with and the website is easy to navigate, giving you lots of information to make informed decisions for your business.... See more

Customer service is very good. Always helpful in dealing with any queries I have. Will explain everything. Nothing too much trouble. :)

Have used Credit Safe in past jobs and staff are always helpful and accommodating. Platform is easy to use and provides lots of helpful data.

No formal agreement, no termination clause No transparency, they can quote whatever price they want:) I am hoping CREDITSAFE can confirm here so everyone knows this company DOES NOT h... See more

Danyaal Raja was very helpful in getting my understanding of what was the problem. Credit Safe were the best in getting back to me quickly once I had contacted them

Graham McGonagle Our accounts Manager Graham is excellent. He checks in, no pressure and always makes sure that we have what we need. Thanks Graham!

As companies go, Creditsafe as proven to be dishonest. They advertise free trial, but then have a pushy sales person try to glean more data and sell a package without a proper review. They then stat... See more

Great customer service. Had a few issues with my order but was promptly resolved by Emma would definitely recommend to all businesses.

Kieran was very helpful, chatty and bubbly. I felt at ease with asking questions, he explained everything in detail.

As a business I can understand the need to collect some customer details before giving out 'free' information however, their advert is a complete lie. See below, from their own website.... "... See more

Great company to deal with, a fantastic product with a superb service - straightforward to get hold of somebody to talk to when you need to, which nowadays is a bit of a novelty!

Simple straightforward explanation of the features and benefits. Good terms for the package and speedy service in setting up the system. The facilities within the plan are really helpful for business... See more

The trainer provided great tuition and explained everything step by step, to a point whereby we can navigate the portal ourselves.

Lovely lady on the phone. Clear telling of the options available. Thought of us almost more than a sales pitch. Also a good product for getting intel on customers

Very helpful tool for a Small Business. Allows you to to quicky Credit Check a potential new customer and keep you eye on existing customers.

Great experience and amazing tools. Having all in one place helps the business make the right decisions. Thank you

Great follow up service on our existing contract, which we extended for another 2 years to be able to track the financial status of Companies that we deal with. A truly professional service with up t... See more

Called with great 50% offer and we were signed up within 24 hours. Log in process straightforward and service is easy to use.

We’ve had an excellent experience working with Creditsafe over the last few years. The service is consistently efficient, reliable, and user-friendly, making our credit checks and due diligence proc... See more

Easy to read information when you need it. Will be relied upon by our finance company.

Boy is it a hard sell and even if you think after a year it’s no good they pursue and apprise and then the threats !!!! I used it once it’s not as good as beauhurst the detail is less . They’re thre... See more

Really happy with the process and how easy is it to use the site to check credit on clients moving forward.

As per other negative reviews, offered a free report and now harassed with calls and emails, very poor sales technique. Ive asked for the report and still not received after Aarons constant c... See more

You left us high and dry at our busiest time of year and our busiest day of the week without the ability to carry out the checks we had agreed to buy. We did not recieve the courtecy of a reply from e... See more

Sales team were friendly and informative. The product is ok - it does what we need it to. The onboarding was terrible and our team were disappointed with the level of engagement. Billing is ch... See more

CreditSafe provided a clear, well-structured, and highly informative training session for JPM Future Ltd. The trainer was knowledgeable and engaging, and the content was tailored to our needs as a new... See more

I have found Creditsafe very easy to deal with. The Accounts Sales Manager Paul Duncan has been very responsive throughout, understanding our requirements, arranging trials and providing an agreement... See more

Since contacting creditsafe I have been in contact constantly with your colleague and they have made a brilliant impact to make me understand how this platform would work for the company and beneficia... See more

Good links with account manager -available, responsive, but not pestering. Good suite of reports.

Unsolicited phone call where 'Ben' incorrectly claimed that they got my phone number from companies house - they don't list numbers. When challenged where he got my details he said that it jus... See more

Kyle Collins went above and beyond to show me what Credit Safe was all about and how it could help us as a company. Once we agreed to proceed everything seemed effortless, i was set up and running in... See more

Able to give quick demo of new functionality. Clear, friendly call with options for new contract.

If I could Give zero I would typical US sales get you to Sign up you think it’s one year they says it’s two . I e used it maybe 5 times be very very very careful , now threats of court action . The... See more

From start to finish great service. Really looking forward to making the most of Credisafe

Customer service was good. Begging for a review like this is annoyying. But such is life.

Easy login to process credit checks. Simple and well working communication. Friendly and quick support.

Really happy with the support! Dan has helped us understand our situation and a way forward.

Explained the addition to services very clearly and provided hands on demo of the system

Professional, friendly and simple to use. Why go anywhere else? Very satisfied.

Product looks good. First contact very informative and helpful. First contract issued was incorrect and amended one got stuck in the system and I had to chase to get a copy. Booked training for 5 p... See more

This company has persistently bothered me with cold calling. We are TPS registered. I have told them more than once not to bother me. I previously mention the offending caller in my review. and it ha... See more

We contacted Creditsafe to open a new account and understand pricing. What began as a professional, efficient sales call quickly became a high-pressure experience within minutes. The price was... See more