The Cornish Seaweed Bath Company Reviews 

2,871
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their natural ingredients and high quality, noting significant improvements in hair health, softness, and shine. Many found the customer service efficient, professional, and quick to resolve issues, with the ordering process and beautiful packaging enhancing the overall positive user experience. However, some customers noted issues with product packaging, such as items arriving dented or leaking, and difficulties with thick conditioners and pumps. A few other people felt certain products did not perform as expected, leading to hair feeling dry, brittle, thinning, or causing color issues. Additionally, some reviewers reported dissatisfaction with customer service interactions, citing slow responses or feeling ignored.

What people talk about most

Product

People report positive experiences with product, with many customers praising the effectiveness of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Order

Clients share positive opinions on order, with many praising the swiftness of sending out orders and clear... See more

User experience

Customers consistently note positive experiences with user experience, often finding products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be... See more

Company replied

Rated 5 out of 5 stars

I found this product on social media, it’s from Cornwall which is a place we love, so tried it. The shampoo and conditioner is every bit as good as the reviews said, plus it’s made from natural ingre... See more

Company replied

Rated 5 out of 5 stars

Fabulous natural products with no nasties. I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too. I was so th... See more

Company replied

Rated 5 out of 5 stars

I have given the company a try before but wasn’t used to how natural products are compared to chemicals. I should not have given up the first time round as I’m noticing my menopause hair more shiny... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,871)

1,405 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed …

Very impressed with ordering and delivery and products are excellent

4 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Jude 💚 We really appreciate your support and are delighted you've had a positive experience with us!

Rated 5 out of 5 stars

Curly hair shampoo and conditioner.

Great communication and speedy deliveries. I am a fairly new customer, having previously tried the seaweed shampoo and conditioner. As I have curly hair I decided to try the new curly hair products. I have found with both products that my hair improves after about 3-4 uses. I have taken into account other people's reviews and found ways in making the shampoo work for me by keep adding water to my scalp to help the product spread. But after the 4 uses the shampoo spreads more easily. The Curly hair shampoo does lather more and I have used less of the product. The conditioner works well and my hair is easy to comb once I've used it. My hair is soft and silky and my curls are defined. The frizz has disappeared. I wash my hair about every 4 days now. I have had lots of compliments on my hair since using the products which I have never had before.

10 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Diane 💚 We loved reading your detailed review! We're delighted the Curly Shampoo and Conditioner are working so well for your hair, leaving your curls soft, defined and frizz-free. It's wonderful to hear you've found a routine that works for you, and even better that you're receiving compliments on your hair. Thank you for sharing your experience!

Rated 5 out of 5 stars

Love The hair set of three once you get…

Love The hair set of three once you get used to the lack of lava hair is left in amazing condition less breakage I have fine hair and find hardly any comes out when washing my hair is softer stronger I know finish with the hair heat serum for protection of the hot summer I live by the coast where it is always windy and it takes its toll on your hair and your skin I find All the products excellent and I’m in my middle 70s

10 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Annette 💚 We're delighted to hear the Haircare Set has made such a difference to your fine hair, with less breakage and stronger, softer results. It's lovely that you're enjoying the Nutri-Therm Hair Serum too, especially with the coastal weather! Thank you for your continued support.

Rated 5 out of 5 stars

Try you will not regret

I found this product on social media, it’s from Cornwall which is a place we love, so tried it. The shampoo and conditioner is every bit as good as the reviews said, plus it’s made from natural ingredients.
Highly recommend this to everyone. My hair is so much softer and healthier.

4 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Tony 💚 We're so pleased you decided to give us a try and that we've lived up to your expectations. It's wonderful to hear your hair is feeling softer and healthier, and we really appreciate your recommendation.

Rated 1 out of 5 stars

Turned my hair into sludge green straw

I ordered the purple shampoo and conditioner set as I'm transitioning to grey. I was proud of my sparkly grey band of hair. After one use of these products my grey band is now sludge green. The whole of my hair is now like straw. I'm now having to use Olaplex to repair the damage and according to my hairdresser my hair is (now was) in really good condition. I reported this via the website and have had no reply.

I followed up with an email and got a reply to say they have a backlog - yet braggingly said they are doing so well as a business.

3 days later I'm still waiting for a reply. Maybe my review will get them to actually do something and issue a refund as their products are never going near my hair or skin again.

Makes you wonder what is actually in their products......

9 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Michele,

Thank you for sharing your experience and for getting in touch with us by email.

We always do our very best to be available to all of our customers. At the moment we're a little short-staffed, but we're already putting a long-term solution in place to improve response times.

Our email system is automated and, unfortunately, when you sent a follow-up to your original email, it was treated as a new enquiry and moved to the back of the queue. This is why there was a delay in responding. We normally aim to reply within 48 hours.

Thank you for emailing Victoria from our Escalations Team directly. She has now replied to your email, and we've already arranged a full refund.

We use 100% naturally derived, plant-based ingredients, but we do appreciate that every person's hair can respond differently. Hair can sometimes feel straw-like when first transitioning away from shampoos and conditioners containing silicones. This can happen immediately or after a few washes, as silicones gradually wash away and the true condition of the hair is revealed before the scalp's natural oils, together with the seaweed and herbs infusion, begin supporting healthier-looking hair.

We're also sorry to hear that your hair developed a green tone. That certainly isn't the result we would expect, rest assured that this important feedback is noted and our team will look into it further.

If you ever need further assistance, please free to reply to Victoria's email.

Thank you!


Best wishes
Ellie

Rated 5 out of 5 stars

Excellent product

Excellent product, leaves your eye feeling very clean and shiny. No blue streaks. Will definitely buy again.

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💜 We're delighted you're enjoying the Purple Shampoo and that it's leaving your white hair bright, clean and beautifully toned without any unwanted purple tint. Thank you for your lovely review!

Rated 5 out of 5 stars

Great product

Great product, improvement with first wash, my hair looks thicker and feels softer. Also I don’t seem to need to wash it so often. I was surprised at how well it worked as the shampoo produced hardly any lather, which just goes to show lather is not needed!

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Joanna 💚 We're delighted you noticed such a difference from your very first wash. It's wonderful to hear your hair is feeling softer, looking thicker and staying fresher for longer. You're absolutely right—a rich lather isn't needed for an effective cleanse!

Rated 5 out of 5 stars

Elaine

Hi Having previously used most popular brands of purple shampoo/conditioners that leave a purple tint to your hair the seaweed shampoo/conditioner most certainly does none of this it leaves my hair clean & clears any yellowing & my hair being white/ grey that naturally picks up from the environment it’s a brilliant product would highly recommend this product to everyone.
Elaine

10 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Elaine 💜 We're delighted our Purple Shampoo and Conditioner have given you the bright, clean results you were hoping for without leaving a purple tint behind. It's wonderful to hear they're keeping your white and grey hair looking fresh and free from yellowing. Thank you so much for your recommendation!

Rated 5 out of 5 stars

Great company to buy natural hair and…

Great company to buy natural hair and skin products.
I’m loving all products

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lisa 💚 We’re so pleased you’re enjoying the hair and skincare products. Your support means a lot to us.

Rated 5 out of 5 stars

Does What It Claims

I am really enjoying this shampoo and conditioner. It works really well and my natural hair colour is enhanced. Because it is so good, I have just ordered the shampoo and conditioner for curly hair to use when I don't need the purple shampoo. Highly recommend.

10 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lynda 💜 We’re delighted the Purple range is enhancing your natural colour so beautifully. We hope you love the Curly Shampoo and Conditioner just as much!

Rated 5 out of 5 stars

This is the best products I have ever…

This is the best products I have ever used. My hair has never looked or felt so good. Highly recommend them.

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Janet 💚 We’re thrilled your hair has never looked or felt better. Your recommendation means so much to us.

Rated 5 out of 5 stars

I have used three times now and my hair…

I have used three times now and my hair feels so much healthier. I have coloured hair and the colour looks better .

5 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re so pleased your coloured hair is already feeling healthier and looking brighter after just three uses.

Rated 5 out of 5 stars

Fabulous Ptoduct!

I was told about Cornish Seaweed hair products when I complimented a family member on how healthy and happy her hair looks. I bought a set for each of my girls and me and we are thrilled with the early results. It is a remarkable product set . Very well worth exploring a new approach x

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted you and your girls are already seeing such lovely results. Wonderful to hear a family recommendation led you to us too!

Rated 5 out of 5 stars

This company is always very swift in…

This company is always very swift in sending out orders and communicate with their customers every step of the way.
Their products are extremely good and very kind to skin and hair alike.
I recommend the renewal bio active moisturiser. It is light and subtle to use totally non greasy and I can really feel and see difference in my skin.

9 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Susan 💚 We’re so pleased you’re enjoying the products and service. Wonderful to hear the Renewal Bio-Active Moisturiser is making such a visible difference to your skin.

Rated 5 out of 5 stars

Fantastic shampoo.

Fantastic shampoo.
Best purple shampoo ever,no dry feeling,just soft manageable and bouncy hair, definitely will be buying more.

30 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💜 We’re delighted our Purple Shampoo leaves your hair soft, bouncy and manageable without the dryness. Lovely to hear you’ll be back for more!

Rated 3 out of 5 stars

I have the shampoo and conditioner and…

I have the shampoo and conditioner and have been using them both for a few months.
I haven’t really noticed any improvement in the condition of my hair but it’s generally ok.
My biggest issue is that the dispensers are really hard to press. I’m not particularly weak but I need to press the dispensers against the shower wall to get anything out.

9 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback, Sheila. We’re sorry the pumps are proving difficult to use and that you haven’t noticed the improvement you hoped for.

Please email us at victoria@cornishseaweedbath.co.uk so we can help with replacement pumps or another solution 💚


Best wishes
Ellie

Rated 5 out of 5 stars

Getting There...

So I have only used the Curly Shampoo once but if it's anything like their other Shampoos & Conditioners, I feel that I am in great hands. For the first time in so many, many years, my itchy scalp has started to settle down enormously. I am so happy to have found the Cornish Seaweed and Bath Company.

Their Shower Gel is also out of this world, it leaves my skin feeling soft and nourished. I'm 66 years old and I feel great.

9 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Tammy 💚 We’re so pleased your scalp is finally feeling calmer and that you’re enjoying the Curly Shampoo so far. Lovely to hear the Body Wash is working beautifully for your skin too.

Rated 5 out of 5 stars

Luxurious

Products felt luxurious, leaving my hair soft, bouncy and managable.
Excellent delivery.

8 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Catherine 💚 We’re delighted the products feel luxurious and leave your hair soft, bouncy and manageable. Glad delivery was excellent too!

Rated 5 out of 5 stars

A great switch from Chemicals

I saw the advert on Instagram for a few months and I’m always careful about social media adverts but a friend had bought the purple Shampoo and said it was great. So I ordered some, along with the super nutrient and have only used the detox shampoo which came free first and so far, this has left my hair so soft and feels thick, I love it. You can see the colour that it has a good amount of seaweed in it too.

2 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Louise 💚 We’re so pleased you took the recommendation and gave us a try. Wonderful to hear the Detox Shampoo has already left your hair feeling soft and fuller.

Rated 5 out of 5 stars

Give it a try, you'll be happy you did

Made the change to this product due to hormones, age and the fact my hair needed a better more natural product.
I'm so happy I gave this small company & the product a try.
My hair has never felt so clean & nourished.
The packaging is so lovely it sits beautifully in my bathroom.
The product & packaging are also kinder to the environment, so a win win for me.

3 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sharon 💚 We’re delighted your hair feels so clean and nourished and that our natural, environmentally conscious approach appeals to you too.

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