The Cornish Seaweed Bath Company Reviews 

2,857
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the shampoo and conditioner, for making their hair feel soft, healthy, and look shiny, with many noting natural ingredients and pleasant scents. Many users have seen significant improvements in their hair's condition, including reduced thinning, increased thickness, and relief from itchy scalps, even after trying numerous other products. The company's customer service is frequently highlighted as excellent, with prompt and professional resolution of issues, and orders are often described as arriving swiftly and well-packaged. However, some people were dissatisfied with product performance, experiencing issues like hair becoming dry, brittle, or discolored, and some found certain products, like the repair balm and facial oils, to be greasy or ineffective for their specific skin conditions. A few other people also felt that customer service was unresponsive or unhelpful, particularly when dealing with product issues or delivery delays, and noted problems with packaging leading to damaged items.

What people talk about most

Product

People report positive experiences with product, with many customers praising the effectiveness of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Order

Clients share positive opinions on order, with many praising the swiftness of sending out orders and clear... See more

User experience

Customers consistently note positive experiences with user experience, often finding products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be... See more

Company replied

Rated 5 out of 5 stars

I found this product on social media, it’s from Cornwall which is a place we love, so tried it. The shampoo and conditioner is every bit as good as the reviews said, plus it’s made from natural ingre... See more

Company replied

Rated 5 out of 5 stars

Fabulous natural products with no nasties. I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too. I was so th... See more

Company replied

Rated 5 out of 5 stars

I have given the company a try before but wasn’t used to how natural products are compared to chemicals. I should not have given up the first time round as I’m noticing my menopause hair more shiny... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,857)

1,389 reviews in the last 12 months

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Rated 4 out of 5 stars

I received my package which was very…

I received my package which was very nicely wrapped and pleasing to the eye, however, all three of the bottles were dented all over! Not great considering how expensive it is !

However, having had contact with the company via email and also the response on this review I would definitely recommend this company for its customer service skills and I hope they find a solution to stop the bottles getting bashed. Still too early to judge the actual product as I only received them yesterday. But I will write a new review once tried and tested. Very keen to have healthier less brassy looking hair

Thank you for getting back to me. I was really disappointed when the bottles turned up all bashed. However, I have an email from your company stating they are sending replacements. I am very grateful.
I am going to remove this negative review but I wanted to share a suggestion to stop your bottles getting dented is something similar to wine bottle sleeves, wine bottle protectors. They’re made of padded neoprene or other cushioning materials to keep the bottle from breaking during transport. Just a thought ?

6 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Melanie,

Thank you for sharing your experience with us. So sorry to hear that your bottles arrived dented.

I can assure you that these bottles didn't leave our site like this. Aluminium is a very sensitive material and can easily be dented when knocked with each other during transit, sometimes even when well wrapped. I am so sorry! We are already looking for a solution on how to manage this in the future.

Can you email us at victoria@cornishseaweedbath.co.uk? We're happy to arrange replacement.


Best wishes
Ellie

Rated 5 out of 5 stars

Super Nutrient Shampoo is kind to my…

Super Nutrient Shampoo is kind to my scalp. My long curly grey hair feels stronger. It’s refreshing to use.

6 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Samantha 💚 We’re so pleased the Super Nutrient Shampoo feels gentle and refreshing and is helping your long, curly grey hair feel stronger.

Rated 5 out of 5 stars

Brilliant products and customer service

Everything about this company is amazing! It’s so refreshing to purchase from a company with excellent products, outstanding customer service and wonderful customer service staff! I had seen their purple shampoo and conditioner advertised on social media so decided to try it. Both smell incredible, have worked wonders on my aging blonde/grey hair and have refreshed my highlights without any dryness ( unlike most purple shampoo). I had an issue with one delivery which was sorted out so quickly by the lovely Mary, whose emails cheered me up and reassured me. I also bought their seaweed salt bath and it’s genuinely incredible, and I emerged from my bath feeling I had just been for a swim in Cornwall. It’s extremely rare these days to encounter a company as good as this and I’m very happy I fell for the advertising! Bravo everyone and you have just gained a very loyal customer!

6 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for this wonderful review 💚 We’re delighted the Purple range has refreshed your hair without dryness and that Mary could resolve your delivery issue so warmly. Lovely to hear the Seaweed Bath brought a little Cornwall into your home too 🌊

Rated 5 out of 5 stars

Great product

Great product, purple shampoo and conditioner, customer service excellent.

23 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Julie 💜 We’re so pleased you’re enjoying the Purple Shampoo and Conditioner and that you had an excellent experience with our customer service.

Rated 5 out of 5 stars

New super nutrient curly hair set

Have just started using this new product and I’m loving it. I have only used it twice and my normally wayward hair is transformed. My waves are more defined and my hair feels lovely. Highly recommend it to anyone with wavy or curly hair

5 July 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We’re delighted the new Curly Haircare Set has already transformed your waves after just two uses. More definition and softer hair is wonderful to hear!

Rated 5 out of 5 stars

Lovely products and a great company to…

Lovely products and a great company to deal with.
I’ve been using the shampoo, conditioner and Nutri-therm hair serum for a long time now . I have fine hair which I wash and use a hairdryer each day . My hairdresser recommended using a product to protect my hair when drying, hence the Nutri- therm. My hair is in much better condition than before I started using these. My husband now also uses the products and I’ve recently sent our son some too.
No nasty chemicals or strong perfume so they are pleasant to use as well as leaving hair in a soft, shiny and healthy condition. Their hair towel is amazingly soft and gentle to use on fine hair.
I would thoroughly recommend trying these products and will only be using these on my hair now. Thank you to Hannah , Richard and your team.

15 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Yvonne 💚 We’re delighted the haircare and Nutri-Therm Serum have improved your fine hair so much. Lovely that your husband and son are now using the products too, and we’re pleased the towel has been gentle on your hair.

Rated 5 out of 5 stars

Great products

Great products. Using the purple shampoo and conditioner and finally no purple hair! It takes a few times to get used to it as you use less of the product and it doesn’t lather but the results speak for themselves, soft shiny hair with no frizz! Currently trying the normal and detox shampoos.

6 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Debbie 💜 We’re so pleased the Purple range is giving you soft, shiny, frizz-free hair without unwanted purple tones. We hope you enjoy trying the regular and Detox shampoos too.

Rated 5 out of 5 stars

Great products I use the shampoo and…

Great products I use the shampoo and conditioner regularly it has left my hair in stunning condition it has reduced the amount of times I need to wash hair from daily to twice a week. Get loads of compliments now about hair looking great.

5 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Dawn 💚 We’re delighted your hair is in such lovely condition and that you’ve gone from daily washing to twice a week. The compliments are a wonderful bonus!

Rated 5 out of 5 stars

Superb savings offers

After a positive experience trying out the shampoo and conditioner I went back for a repeat order and found the amazing 3 for 2 offer saving an immense amount, but also getting a brilliant cotton tote bag and a facial oil for free due to the spend amount.
I have nothing but positives to say, the shampoo and conditioner have given missing moisture back to my hair, the facial oil will be a definite to go back again for and a useful, sturdy bag as well.
What a fabulous company!

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted the 3-for-2 offer helped you stock up and discover the Facial Oil too. Wonderful to hear the products have restored much-needed moisture to your hair.

Rated 5 out of 5 stars

I love the facial oil,I'm on my fourth…

I love the facial oil,I'm on my fourth bottle x my skin instantly looks brighter and I welcome positive comments (always nice to hear that your skin looks great)
I'm about to try the body lotion and seaweed shampoo, can't wait x

30 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Fee 💚 We’re delighted the Facial Oil leaves your skin looking brighter, and we hope you love the Body Lotion and shampoo too.

Rated 5 out of 5 stars

Great shampoo conditioner for menopausal hair

100% recommend the products from the cornish seaweed company. As a menopausal woman my hair was shedding fine and dry my skin was dry my scalp could be itchy . Started using detox shampoo followed by shampoo and conditioner from first use scalp not itchy and hair soft and shinny and not dry and brittle. The body moisturiser is beautiful skin looks hydrated and the smell is fresh and clean . So pleased with such quick results that I have ordered 3 more sets . Also after 5 washes with shampoo iv noticed no shedding hair staying in head and not going down the plug hole . Think I have found my solution to deverstaion menaupaus has been causing 🙏. Thank you Cornish Seaweed Company .

4 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Amanda 💚 We're absolutely delighted to hear our haircare has helped with your menopausal hair and itchy scalp so quickly. Hearing you've noticed less shedding after just a few washes is wonderful, and we're so pleased you're loving the Body Moisturiser too. Thank you for your amazing support—we hope your next three sets are just as enjoyable! 😊

Rated 5 out of 5 stars

Happy dog

I purchased the dog shampoo bar for my granddaughter's dog who has really sore skin rash. After trying many different products, I purchased one bar initially a couple of months ago. It provided such relief for the dog that this time I ordered 5 bars which will last for a while. My granddaughter is happy and also says it is easy to use and lathers well. And of course one happy dog

29 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're delighted to hear the Dog Shampoo Bar has brought such relief to your granddaughter's dog. It's wonderful that it's lathering well and lasting so nicely too. Please give your happy four-legged friend a fuss from us! 🐾

Rated 5 out of 5 stars

Amazing to find a purple shampoo that…

Amazing to find a purple shampoo that gets rid of the yellowish colour in my hair but doesn’t leave it with a purple tint. It also smells fabulous!

1 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Emma 💜 We're so pleased you've found a Purple Shampoo that tones away yellow without leaving a purple tint. We're delighted you're enjoying the fragrance too!

Rated 3 out of 5 stars

Refused to cancel my orde

I purchase hair products for my
Wife and they are fantastic
But today I order 89.40 worth of products and made payment with a wrong payment method
I cancelled my order 26 miles after placing it and was told it was too late to cancel.
After explaining my mistake and what problems taking my payment would cause it didn’t make any difference they still went ahead and dispatched order so very disappointed in The Cornish seaweed company
You can’t tell me you cannot cancel my order 26 minutes after me placing order

The company refunded my payment with out me returning goods how trustworthy is that
I would like to thank you and really do appreciate it

3 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for taking the time to leave your feedback, Tony. We're very sorry to hear about your experience, particularly after you've previously enjoyed our products. We completely understand how frustrating this situation must have been. Our ordering system is fully automated and only leave a very small window for cancellation and edits.

I checked your correspondence with our team and it looks like you have already been refunded for this purchase. If you ever need further assistance, feel free to reach out to Kerrie anytime.


Best wishes
Ellie

Rated 5 out of 5 stars

Lovely company I will keep buying.Great customer care ,fantastic…

Great customer care ,fantastic products.
Shampoos work wonders on my dry itcy scalp and my hair is looking better and fuller at 69 you need all the help you can get ! Keep up the good work .

19 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Jacqueline 💚 We're delighted our shampoo has helped your dry, itchy scalp and that your hair is looking fuller too. Your kind words about our customer care really mean a lot to us!

Rated 5 out of 5 stars

The Curly hair care set is amazing

The Curly hair care set is amazing. It made my hair feel thick and bouncy and so healthy and shiny. Definitely worth trying. 😊

25 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're thrilled you're loving the Curly Haircare Set! It's wonderful to hear your curls are feeling thicker, healthier, shinier and full of bounce. Thank you for recommending it! 😊

Rated 5 out of 5 stars

Super soft curls

This is the first shampoo and conditioner set I've used that makes my hair feel really soft, without using other products after it's been washed. I don't use anything after washing now. My hair looks great for days, so I don't have to wash my hair everyday. The shampoo lathers very well and smells amazing. I'll definitely be buying more when my bundle runs out 🥰

22 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Catherine 💚 We're delighted your curls are feeling so soft and that you're now able to enjoy them without needing lots of styling products afterwards. It's wonderful that you're also washing less often. Thank you for your lovely review!

Rated 5 out of 5 stars

Fantastic company

Not only are the products outstanding but the customer service is brilliant. Prompt delivery of order and if a problem arises sorted immediately. Wholeheartedly recommend.

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Sue 💚 We're delighted you've had such a positive experience with both our products and our customer service. Your recommendation really means the world to us.

Rated 5 out of 5 stars

Amazing products

Amazing products, both me and my husbands hair has improved, its now in great condition and David doesn't use styling products as his hair now doesn't need them ,we are extremely happy and the 3 sets for 2 is great value ,you have definitely got 2 converted customers .
Thankyou Linda and David🌿

3 July 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Linda & David 💚 We're absolutely delighted you're both enjoying the products and seeing such lovely improvements in your hair. It's wonderful to hear David no longer needs styling products too! Thank you both for your lovely review and support. 🌿

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