Cormar Carpet Company Reviews 7,702

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,042 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the excellent quality of the products, often highlighting the luxurious feel and appearance of the carpets. Many commend the outstanding service received, from helpful advice in-store to efficient and professional fitting. The delivery service is frequently praised for its promptness, and the staff are consistently described as friendly, knowledgeable, and professional. However, some customers experienced issues with delivery delays, causing inconvenience. A few people were dissatisfied with the company's handling of warranty claims, mentioning that promises regarding stain guarantees were not upheld. There were also isolated reports of product defects, such as oil leaching from carpet fibers, and some found the samples received did not accurately represent the final product's color or thickness.

What people talk about most

Product

Users describe positive interactions with product, particularly praising the quality and appearance of the... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of carpets,... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and helpfulness of... See more

Delivery service

Consumers find delivery service to be positive. Many customers report quick and prompt delivery of samples,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought my new carpet last month, had it fitted a couple of weeks ago, am very pleased with the quality, now it's down it's even better than I thought. The service including the fitting has been exce... See more

Rated 5 out of 5 stars

Dan Sheehans were a pleasure to deal with. Once we chose the carpet there was about a 2 week wait for it to be delivered, but knowing this we were given a date for fitting and as promised bright and e... See more

Rated 5 out of 5 stars

Ordered a few free carpet samples and they arrived quickly, well packed and with a list of nearby suppliers. No pushy sales or hundred emails following the order which was really appreciated. Carpets... See more

Rated 5 out of 5 stars

Time will tell if carpet lives up to its promise, however we are very pleased with our newly fitted living room carpet. The carpet completely changes our living room for the better! It looks so big, c... See more


Company details

  1. Manufacturer

Written by the company

Cormar Carpet Company is a proud, British, family-run business and has been making carpets since 1956 at its two mills in Lancashire. Cormar manufacture and deliver their carpets to flooring retailers and wholesalers across UK and Ireland, winning over fifty awards, including “Best Carpet Manufacturer” since 2012.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars
Cormar Carpet Company logo

Reply from Cormar Carpet Company

Hi, I'm sorry to hear that your samples haven't yet arrived. I have located your sample order and requested this be re-sent. If you still haven't received anything by next week, please do get back in touch at marketing@cormarcarpets.co.uk. Apologies again for any inconvenience this may have caused. Kind regards.

Rated 5 out of 5 stars

Quality Lounge Carpet.

Bought the carpet from a local retailer D&S Carpets. Very pleased with their service. Chose a good quality short pile carpet with underlay to match, for our lounge. Very happy the chosen colour, fitting and with the feel and look of the carpet. Will be using this manufacturer again as very happy price and quality.

13 April 2026
Rated 3 out of 5 stars

Carpet hunt

I am looking for Carmar carpet because I have had it before, I want a darker carpet this time and sent for samples. So far they have been too light or look like green showing when sun is on them. The samples on the computer look darker but are not. They won’t send me more samples of a different range because I have had some already, so will have to get a different brand. There loss.

31 March 2026
Rated 5 out of 5 stars

I was very happy with the service

I was very happy with the service
The 2 guys were really nice & professional
Arrived on time & took away the old carpet & underlay as well
I would certainly recommend them & would definitely contact them in the future

27 March 2026

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