All staff and trainers (we had Luke and Louis) were super approachable and helpful throughout the course delivery. The PowerPoint had mixed media which helps to keep you hooked in. You were able to as... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a commercial drone operator. I had (what I thought) a technical issue with my Matrice 4E Enterprise. Following an email Tom from Coptrz called me and within 2 minutes talked me through both m... See more
Company replied
I've recently had two UAVs in for investigation of a fault. On Both occasions, Tom Barnes in the technical department has been quick to inform on receipt of UAV, updates on fault finding and follow... See more
Company replied
Practical assessment was cancelled twice due to weather. Was rescheduled quickly and plenty of time was given beforehand when it had been cancelled. Turned up to my flight assessment, and Louis w... See more
Company replied
Company details
Written by the company
Coptrz is the UK’s leading drone solutions provider, helping organisations and individuals unlock the full potential of drone technology. Based in Leeds, West Yorkshire, Coptrz delivers complete expertise across hardware, software, and training to ensure customers operate safely, efficiently, and compliantly. Trusted by more than 12,000 drone operators, Coptrz partners with leading global brands including DJI, Parrot, Wingtra, and Flyability to supply advanced drones and payloads for industries such as public safety, surveying, inspection, and creative media. The company also offers industry-recognised training through Coptrz Academy, covering A2 CofC, GVC, and specialist commercial certifications. Driven by innovation and customer success, Coptrz is transforming how drones are used across the UK. From hobbyists capturing stunning aerial footage to businesses improving their workflows with UAV data, Coptrz provides expert advice, ongoing support, and tailored solutions to suit every operator. With a dedicated team of drone specialists, next-day UK delivery, and a mission to make drones accessible to everyone, Coptrz is the trusted partner for all drone needs, helping you fly smarter, safer, and further.
Contact info
3 South Parade, LS1 5QX, Leeds, United Kingdom
- 0330 111 7177
- services@coptrz.com
- coptrz.com
4.8
Excellent
379 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great GVC Course
Very detailed and well delivered course. Freddie was engaging and professional even through some quite dense material.
21 May 2024
Unprompted review
Reply from Coptrz
Thank you for your positive feedback! We're delighted to hear that you found the course detailed and well-delivered, and that Freddie's professionalism and engagement made the material more accessible, even when it was dense. Providing engaging and professional instruction is a priority for us, and we're thrilled that Freddie met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
GVC Course
Awesome course with Freddie, great instructor knowledge and teaching style, the comprehensiveness of the course content was brilliant and shared hands-on experience. Plenty of opportunity to conduct practical exercises and offered extra training if required. Really well delivered course, thanks Freddie.
Ian
9 May 2024
Unprompted review
Reply from Coptrz
Thank you for your fantastic review, Ian! We're thrilled to hear that you had an awesome experience with Freddie during the course. Providing comprehensive content and hands-on experience is essential to us at Coptrz, and we're delighted that Freddie's knowledge, teaching style, and dedication to practical exercises met your expectations. Your satisfaction is our top priority, and we're pleased to know that the course was well-delivered and exceeded your expectations. Thank you for choosing Coptrz!
Freddie was great
Freddie was great, explained everything and helped us where we were struggling
9 May 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback! We're glad to hear that Freddie provided helpful explanations and assistance during your training session. At Coptrz, we aim to support our customers every step of the way, and we're delighted that Freddie was able to assist you where you were struggling. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Coptrz!
GVC drone training
Freddie is a great instructor, taught the modules in depth and made them fun, great support flying.
Highly recommend.
2 May 2024
Unprompted review
Reply from Coptrz
Thank you for your fantastic review! We're thrilled to hear that Freddie's teaching style, depth of knowledge, and support made your experience enjoyable and enriching. Providing engaging and comprehensive training is our goal at Coptrz, and it's wonderful to hear that Freddie delivered on that. Thank you for choosing Coptrz!
Fantastic training course (GVC)
Freddie was a fantastic mentor, extremely knowledgable on the subject and felt in safe hands at all times when using the drone for the first time. Course was well presented and laid out in the time provided.
2 May 2024
Unprompted review
Reply from Coptrz
Thank you for your glowing review! We're thrilled to hear that Freddie provided you with fantastic mentorship and made you feel safe and confident during your first drone experience. Ensuring our customers feel comfortable and supported is a top priority at Coptrz, and we're delighted that Freddie's expertise and guidance contributed to your positive experience. We strive to deliver well-presented and structured courses, and it's fantastic to hear that it met your expectations. Thank you for choosing Coptrz!
Great presentation from Freddie…
Great presentation from Freddie conveyed the detail really well. Provided me with the confidence to fly the drone in a controlled manner.
2 May 2024
Unprompted review
Reply from Coptrz
Thank you for your wonderful feedback! We're thrilled to hear that Freddie's presentation style effectively conveyed the details of drone operation and provided you with the confidence to fly in a controlled manner. Building confidence and competence in our customers is a priority for us at Coptrz, and we're delighted that Freddie's expertise contributed to your positive experience. Thank you for choosing Coptrz!
Coptrz GVC
Great experience, very professional, straight to the point and generally enjoyable 😊 thanks Freddie
24 April 2024
Unprompted review
Reply from Coptrz
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us and that Freddie provided you with a professional and enjoyable training session. It's fantastic to hear that we hit the mark with you. We'll be sure to pass along your thanks to Freddie. Thank you for choosing Coptrz!
Great Course for all Drone Flyers
The course was great and very inciteful. Freddie completley knew what he was talking about and was full of knowledge.
24 April 2024
Unprompted review
Reply from Coptrz
Thank you for your review! We're delighted to hear that you found the course insightful and that Freddie's knowledge and expertise made it a valuable experience for you. We always aim to provide comprehensive and engaging training sessions, and it's fantastic to know that Freddie's expertise contributed to your positive experience. Thank you for choosing Coptrz!
Freddy was very knowledgeable and…
Freddy was very knowledgeable and explained everything really well.
24 April 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback! We're glad to hear that Freddie's expertise and clear explanations made your experience with us enjoyable and informative. Thank you for choosing Coptrz!
Freddie was an outstanding instructor
Freddie was an outstanding instructor. He makes you feel so at ease and is really knowledgeable. He explains the material well with real life examples to bring it home and lets you know at all stages how you are doing and that to expect next.
A really great experience and would highly recommend Coptrz and Freddie too
18 April 2024
Unprompted review
Reply from Coptrz
Thank you for sharing your wonderful experience! We're thrilled to hear that Freddie's expertise and teaching style made your training session outstanding. Providing a comfortable learning environment and offering real-life examples are key elements of our training approach at Coptrz, and we're delighted that Freddie was able to deliver on that. Thank you for choosing Coptrz!
Reply from Coptrz
Thank you for your glowing feedback! We're thrilled to hear that Freddie provided you with a top-notch learning experience during your GVC course. We're delighted that you thoroughly enjoyed the course, and we'll be sure to pass your compliments along to Freddie. Thank you for choosing Coptrz!
Excellent training
Brad was extremely knowledgeable and personable - thank you very much. Feeling very happy and confident with a wide array of complicated new drone and sensor equipment. Communication was excellent and perfect pace. Thanks again.
4 April 2024
Unprompted review
Reply from Coptrz
Thank you for your fantastic review! We're thrilled to hear that Brad provided you with excellent service and that you're feeling happy and confident with your new drone and sensor equipment. At Coptrz, we strive to provide top-notch knowledge, personable service, and clear communication to ensure our customers have the best experience possible. Thank you for choosing Coptrz!
Time Wasters and Poor Communication
My experience with Corptz has been nothing short of frustrating and disappointing. I signed a loan agreement on March 8th, 2024, for a Parrot AI Drone, excited to try out their innovative product for a two-week trial. However, what followed was a series of delays and lack of communication that left me deeply dissatisfied.
The drone was initially scheduled to arrive on March 19th, 2024, but on the eve of its expected delivery, I reached out via email to confirm everything was on track, only to discover that there had been a problem and the delivery was pushed back to April 3rd, 2024, without any prior notification. This lack of proactive communication was incredibly frustrating and unprofessional.
Despite my efforts to follow up via email and phone calls, I received no satisfactory response. Each unanswered email and promised call that never came only added to my frustration and disappointment with Corptz's customer service.
As a customer who purchased insurance for the drone hire, I expected better accountability and communication from Corptz. Instead, their failure to meet delivery commitments and address customer inquiries promptly has tarnished my experience with their company.
I urge others to proceed with caution when considering engaging with Corptz. The lack of reliability and poor customer service make them a company to avoid.
3 April 2024
Unprompted review
Facilitated an exam face to face on…
Facilitated an exam face to face on paper perfect for a technophobe. Lovely staff and advice at ever stage. Thank you
22 March 2024
Unprompted review
Reply from Coptrz
We're pleased to hear that our face-to-face, paper-based exam approach suited your preferences and that you found our staff to be helpful and supportive at every stage. Providing a comfortable and accommodating exam environment is important to us. Thank you for your kind words and for choosing Coptrz!
GVC test
Brad made me feel confident as I was really nervous. Well organised and good assessment. Day changed due to poor weather. Definitely recommend COPRZ
Thank you to Fran for organising the day.
21 March 2024
Unprompted review
Reply from Coptrz
We're delighted to hear that Brad helped boost your confidence and provided a well-organized and effective assessment, adapting flexibly to the weather conditions. Your recommendation is greatly appreciated. We'll be sure to pass your compliments onto Francesca and Brad. Thank you for choosing Coptrz!
Freddie made our experience great.
Freddie made our experience great.
His knowledge and enthusiasm for all things drones is infectious and he instilled confidence in myself to be able to fly drones safely and legally.
His lessons were upbeat, engaging and done at a pace to suit us.
He answered any questions we had easily and got us through our theory and practical tests with ease.
A really down to earth, easy going tutor that relates his experience to his lessons
21 March 2024
Unprompted review
Reply from Coptrz
It's great to hear that Freddie's expertise and enthusiasm enhanced your learning experience, making the course engaging and effective. We'll pass on your compliments to him. Thank you for your feedback and for choosing Coptrz!
Brad made my exam go very smoothly
Brad made my exam go very smoothly, thanks!!
21 March 2024
Unprompted review
Reply from Coptrz
We're so pleased to hear that Brad made your exam experience smooth and stress-free. We'll be sure to pass on your thanks to Brad. Thank you for choosing Coptrz!
Great Flight Assessment with Brad
Had a great flight assessment today with Coptrz. Brad was a brilliant instructor, very clear, friendly and fair. Thank you very much.
21 March 2024
Unprompted review
Reply from Coptrz
We're delighted to hear that you had a great flight assessment experience with Coptrz and found Brad to be a brilliant instructor. His clarity, friendliness, and fairness are qualities we value highly. Your positive feedback is much appreciated, and we'll make sure to pass your thanks and kind words on to Brad. Thank you for choosing Coptrz for your flight assessment!
Brilliant Service
I used coptrz for my GVC Drone course.
Brad took my flight test after I passed the online theory test
Brad was a great help. I was very nervous and he helped to keep me calm and focused. Professional and informative brief for my flight test, and stayed calm and gave clear instructions during the test. An overall great experience.
Thank you
21 March 2024
Unprompted review
Reply from Coptrz
Thank you for sharing your experience with your GVC course. We're thrilled to hear that Brad provided excellent support during your flight test, helping you stay calm and focused. His professional and informative approach, along with clear instructions, is a testament to our commitment to delivering a supportive and effective learning environment. We're glad you had a great experience, and we'll be sure to pass your thanks and positive feedback on to Brad. Thank you for choosing Coptrz!
Very in depth course and all questions…
Very in depth course and all questions thoroughly answered very precisely.
Kind tutor with a high knowledge of the course so was easy to pickup and understand the information
19 March 2024
Unprompted review
Reply from Coptrz
We're delighted to hear that you appreciated the depth of the course and the precise answers to your questions. It's great to know that our tutor's expertise and approachable manner made the learning process straightforward and effective. Thank you for choosing Coptrz for your learning journey!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.