All staff and trainers (we had Luke and Louis) were super approachable and helpful throughout the course delivery. The PowerPoint had mixed media which helps to keep you hooked in. You were able to as... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a commercial drone operator. I had (what I thought) a technical issue with my Matrice 4E Enterprise. Following an email Tom from Coptrz called me and within 2 minutes talked me through both m... See more
Company replied
I've recently had two UAVs in for investigation of a fault. On Both occasions, Tom Barnes in the technical department has been quick to inform on receipt of UAV, updates on fault finding and follow... See more
Company replied
Practical assessment was cancelled twice due to weather. Was rescheduled quickly and plenty of time was given beforehand when it had been cancelled. Turned up to my flight assessment, and Louis w... See more
Company replied
Company details
Written by the company
Coptrz is the UK’s leading drone solutions provider, helping organisations and individuals unlock the full potential of drone technology. Based in Leeds, West Yorkshire, Coptrz delivers complete expertise across hardware, software, and training to ensure customers operate safely, efficiently, and compliantly. Trusted by more than 12,000 drone operators, Coptrz partners with leading global brands including DJI, Parrot, Wingtra, and Flyability to supply advanced drones and payloads for industries such as public safety, surveying, inspection, and creative media. The company also offers industry-recognised training through Coptrz Academy, covering A2 CofC, GVC, and specialist commercial certifications. Driven by innovation and customer success, Coptrz is transforming how drones are used across the UK. From hobbyists capturing stunning aerial footage to businesses improving their workflows with UAV data, Coptrz provides expert advice, ongoing support, and tailored solutions to suit every operator. With a dedicated team of drone specialists, next-day UK delivery, and a mission to make drones accessible to everyone, Coptrz is the trusted partner for all drone needs, helping you fly smarter, safer, and further.
Contact info
3 South Parade, LS1 5QX, Leeds, United Kingdom
- 0330 111 7177
- services@coptrz.com
- coptrz.com
4.8
Excellent
380 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very in depth course and all questions…
Very in depth course and all questions thoroughly answered very precisely.
Kind tutor with a high knowledge of the course so was easy to pickup and understand the information
19 March 2024
Unprompted review
Reply from Coptrz
We're delighted to hear that you appreciated the depth of the course and the precise answers to your questions. It's great to know that our tutor's expertise and approachable manner made the learning process straightforward and effective. Thank you for choosing Coptrz for your learning journey!
Luke Gilbertson was amazing
Luke Gilbertson was amazingly informative and engaging throughout the course, I feel that he made everyone on the course feel comfortable. I feel that the course was exciting and fun but he made sure that he kept the group engaged and made sure that we all had the relevant knowledge and experience to complete the course. Would happily recommend. Cheers Luke
19 March 2024
Unprompted review
Reply from Coptrz
It's fantastic to hear that Luke provided an informative and engaging experience during your course. We're thrilled that you found the course exciting and fun, and Luke's dedication to keeping the group engaged clearly made a significant impact. Your recommendation is greatly appreciated, and we'll be sure to pass your kind words on to Luke. Thank you for choosing Coptrz!
Luke Gilbertson was a fantastic…
Luke Gilbertson was a fantastic instructor, the classroom sessions were informative and delivered with enthusiasm. The practicals were great, patient instruction and guidance.
Thanks for the course.
19 March 2024
Unprompted review
Reply from Coptrz
We're delighted to hear that you had a fantastic experience with Luke as your instructor. His enthusiasm in the classroom and patient guidance during practical sessions are integral to our commitment to providing an informative and engaging learning environment. Your positive feedback is greatly appreciated, and we'll be sure to pass your thanks on to Luke. Thank you for choosing Coptrz!
Luke G was a brilliant trainer the…
Luke G was a brilliant trainer the course was really made simple and well tought by Luke
19 March 2024
Unprompted review
Reply from Coptrz
It's wonderful to hear that Luke was a brilliant trainer and that his teaching made the course simple and effective for you. We're glad that his approach contributed positively to your learning experience. Your feedback is greatly appreciated, and we'll make sure to commend Luke for his excellent teaching. Thank you for choosing Coptrz!
The instructor was great learning and…
The instructor was great the learning and teaching was excellent, engaging and interactive
.
13 March 2024
Unprompted review
Reply from Coptrz
We're delighted to hear that you found the instructor and the learning experience to be excellent, engaging, and interactive! Our instructors are committed to providing high-quality, engaging education to ensure our learners not only gain the necessary knowledge but also enjoy the process. Your feedback is greatly appreciated, and we'll make sure to pass your compliments to the instructor. Thank you for choosing Coptrz!
Top instructor Freddie
Freddie made the course great, an already hard and dull subject was made interesting and enjoyable to learn. As an excellent teacher and a deep knowledge in the Drone/UAS industry Freddie could answer all the questions the group had with ease .
13 March 2024
Unprompted review
Reply from Coptrz
We're thrilled to hear that Freddie made your course experience at Coptrz both interesting and enjoyable! It's fantastic to know that his expertise and teaching style transformed a challenging subject into an engaging learning journey for you. Your positive feedback is greatly appreciated, and we'll be sure to share your kind words with Freddie and the team. Thank you for choosing Coptrz!
Top man Freddie, thanks.
The instructor, Freddie was great. Very good at explaining textbook speak into layman’s terms.
Thanks.
13 March 2024
Unprompted review
Reply from Coptrz
It's wonderful to hear that Freddie was able to effectively translate complex textbook language into more understandable layman's terms during your course at Coptrz. We believe that clear and relatable communication is key to effective learning, especially in technical fields like the Drone/UAS industry. Your positive feedback about Freddie's teaching approach is greatly appreciated, and we'll make sure to pass on your compliments to him. Thank you for choosing Coptrz!
Freddie was a great help in passing my…
Freddie was a great help in passing my GVC course
13 March 2024
Unprompted review
Reply from Coptrz
We're delighted to hear that Freddie played a significant role in your success with your GVC course at Coptrz! Congratulations on passing, and we're thrilled that we could contribute to your achievement. Thank you for choosing Coptrz, and we wish you continued success!
GVC practical test.
Great experience doing my GVC course Coptrz. All staff were very helpful and full of lots of advice.
11 March 2024
Unprompted review
Reply from Coptrz
Thank you for sharing your positive experience with your GVC course! We're thrilled to hear that you found the course great and our staff helpful and informative. We strive to provide top-notch education and support to all our learners. Thank you for choosing Coptrz!
Great course
Great course, excellent delivery from Freddie. Would 100% recommend
Thanks 👍🏻
7 March 2024
Unprompted review
Reply from Coptrz
Thank you for your positive feedback! We're thrilled to hear that you found the course great and Freddie's delivery excellent. Your recommendation is greatly appreciated. If there's anything more we can assist you with, please don't hesitate to reach out. Thanks again for choosing our course, and we're glad you had a good experience!
Excellent course
Excellent course. Law input and regulations delivered well by Freddie, all paperwork explained, flight days weee well organised and time spent with all pilots, extremely enjoyable coirse
7 March 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback on the course! We're delighted to hear that Freddie was helpful. We strive to make our courses both informative and enjoyable, so it's wonderful to hear that we've achieved this. If you have any further questions or need additional support, please don't hesitate to reach out. Thank you for choosing our course and for sharing your positive experience!
We had a fantastic course and flight…
We had a fantastic course and flight test very helpful would highly recommend it luke Gilbertson was a diamond
6 March 2024
Unprompted review
Reply from Coptrz
Thank you for your enthusiastic feedback! We're thrilled to hear that you had a fantastic experience with the course and flight test, and found it very helpful. Your high recommendation is greatly appreciated, and we're delighted to know that Luke stood out. Thank you for choosing Coptrz!
CAA application on-hold
Francesca was able to assist me when my CAA application was knocked back.
Also offered the most up to date information available from other issues raised from other applications to assist my application.
My application has now gone through.
Thank you Francesca
5 March 2024
Unprompted review
Reply from Coptrz
Thank you for sharing your positive experience with Francesca's assistance during your CAA application process. We're pleased to hear that her support and the provision of up-to-date information from other cases helped your application succeed. Your acknowledgment of Francesca's help is greatly appreciated, and we're delighted to know your application has now been approved. Thank you for choosing Coptrz!
I have been dealing with Coptrz for 6…
I have been dealing with Coptrz for 6 years now and would not hesitate recommending them for all their services. We have used them for not only purchasing equipment but also training. One of the reasons we always go back to them is because their are always on hand for advice when we need it. No matter what the question is they are always keen to help. Dom was exceptionally today dealing with our new Zenmuse lens etc but also organising the training we needed. Great work team. Service always makes the difference.
29 February 2024
Unprompted review
Reply from Coptrz
Thank you for your loyal support and for sharing your positive experience with Coptrz over the past six years. We're delighted to hear that our commitment to providing ongoing advice and support has been a key factor in this! We're pleased that our focus on service has made a significant difference for you. Thank you for choosing Coptrz and for acknowledging the efforts of our team!
Excellent communication and quick…
Excellent communication and quick delivery ! by Dom Fildes,
27 February 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback! We're glad to hear that Dom provided you with excellent communication and quick delivery. If there's anything else we can help with, please don't hesitate to reach out. Thank you for choosing Coptrz!
Great learning experience
Brad delivered the GVC qualification to a group of us at our workplace. Brad is an excellent instructor. Delivered the course content in manageable chunks, at a steady clear pace. Was open to questions and proactive in helping us each to learn. Supported our preparation ahead of the assessments with clear guidance as to what was required and how it would be undertaken. Brad invigilated the theoretical and practical assessments professionally and kindly. I appreciated his calm, steady demeanour whilst answering questions and guiding training. I feel confident with the information I have learned and how I will go forwards with my drone operations. My drone flight skills are better for Brad’s tutelage and support. It’s been a very positive experience. I recommend this course.
23 February 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback on Brad's delivery of the GVC qualification. We're thrilled to hear that Brad's excellent instruction, clear pacing, and openness to questions significantly contributed to a positive learning experience. Your recommendation of the course is greatly appreciated. We're glad you feel well-prepared for your future drone operations. Thank you for choosing Coptrz!
Bradley is was a great instructor!
Bradley is was a great instructor!! He was full of knowledge and taught the course in such a manner that everyone was able to enjoy and understand it.
Couldn't recommend this company enough.
23 February 2024
Unprompted review
Reply from Coptrz
Thank you for your enthusiastic feedback! We're delighted to hear that Bradley was a great instructor, sharing his knowledge in a way that made the course enjoyable and understandable for everyone. Thank you for choosing Coptrz!
Excellent instructor
First experience with drones and air regulation, Bradley put me in confidence. The GVC course and assessment ran smoothly.
22 February 2024
Unprompted review
Reply from Coptrz
Thank you for sharing your experience with Bradley and the GVC course. We're glad to hear that Bradley was able to put you at ease, especially as it was your first encounter with drones and air regulation. It's great to know the course and assessment ran smoothly for you. If you have any further questions or need additional support as you continue with drones, please don't hesitate to reach out. Thank you for choosing Coptrz!
Freddie was excellent
Freddie was excellent. The information was clearly relayed and plenty of personal experience and examples to apply real life scenarios.
21 February 2024
Unprompted review
Reply from Coptrz
Thank you for your feedback on Freddie's instruction. We're pleased to hear that the information was clearly conveyed, and that Freddie's use of personal experience and real-life examples enhanced the learning experience. It's great to know that these elements helped in applying the concepts to practical scenarios. Thank you for choosing Coptrz!
Freddie has been brilliant with the…
Freddie has been brilliant with the training in Jersey.
Very consistent through the whole process of training and Very explicit.
Well done to Freddie and the whole team
21 February 2024
Unprompted review
Reply from Coptrz
Thank you for your positive feedback on Freddie's training in Jersey. Your commendation for Freddie and the entire team is greatly appreciated. We strive to provide high-quality training experiences, and it's rewarding to know we've achieved this. If there's anything more we can do to support your learning journey or if you have any questions, please don't hesitate to reach out. Thank you for choosing Coptrz!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.