COP IT AU Reviews 85

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered 7th October 2024 - express shipping still nothing a month later. Emailed multiple times no response. Do not purchase as you will waste your money.

Rated 5 out of 5 stars

Buying my apparel with Cop It has been such a smooth and enjoyable experience. I've bought from cop it many times and they're much faster and way more reliable and better prices than other competitors... See more

Company replied

Rated 1 out of 5 stars

shouldve listened to the one star reviews. ordered something a week ago specifically for the 1-3 shipping time because i needed something by tomorrow. tracking has been stuck on 'ready for processing'... See more

Rated 5 out of 5 stars

I had a great shopping experience. I loved that they have a good return policy if wrong size, however, shoes fit well. Perfect condition. Arrived within a few days or order.

Company details

  1. Shoe Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

COP IT AU is home to authenticity and exclusivity, providing sneakerheads and fashion enthusiasts alike with the hottest sneakers and streetwear pieces. With same day dispatch and various buy now, pay later options such as Afterpay, Klarna and Zip - COP IT is Australia's #1 pick for everyone!


Contact info

3.1

Average

TrustScore 3 out of 5

85 reviews

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Rated 1 out of 5 stars

Take your money, ghost you.

My order was placed 18/08/24. I got an email update saying there will be a delay on 25/08/24. I emailed the company on the 28/08/24 asking how long will it be. They replied on 29/08/24 apologising and told me it would ship by the end of the week. My order status has not changed. I emailed cop it on 03/09/24 advising I had not received confirmation of my item being shipped. They did not reply. I then emailed them today, 11/09/24, asking for a refund. Tbh the level of customer care and lack of communication is appalling.

I appreciate that delays happen but to stop communicating with customers is not on. I feel like I have been scammed.

18 August 2024
Unprompted review
Rated 1 out of 5 stars

Owner hates muslims

Do not buy from this company. The owner Leon Tran is a scammer who has been called out many times for his tricks. He is banned from Lowkey for scamming. Cop it au more like suckitau

Snkrheatau on top

11 September 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS BUSINESS!!!

I ordered and paid for $350 Nike runners that the website said were in stock on 21/08/2024.
It is now 10/09/2024 - 3 weeks later - and I still have not received my runners.
I can not contact a human to find out what is going on. Livechat agent is down and they are not responding to my text messages.
I am absolutely furious.
Do not buy products from this business.
I will be contacting NSW Fair Trading to report them.

10 September 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic customer service and misleading shipping informtion

Pathetic customer service. Order was delayed due to "security risk" and was only told about this delay and the additional identification information they needed when I reached out to follow up on my order that was taking a lot longer that their website stated for standard shipping. Will never order for this website ever again and advise you not to either. Shipping took 3 weeks, i shouldve just went and bought shoes from JD or footlocker to save time and hassle.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

Got my full refund back🖕

I got my full refund back you scumbags haha! I hope you're reading this and dying from anger! I told you that you're not going to receive that money. Now I'll be taking action for your fake company to close as soon as possible!

4 September 2024
Unprompted review
Rated 1 out of 5 stars

COP IT!

COP IT!! I just did, complete scammers. Was told my Sambas ordered over a week ago would be Express shipping through Aus Post. Have emailed 3 times, called multiple, text the mobile number and no response. DO NOT BUY from this company

23 August 2024
Unprompted review
Rated 1 out of 5 stars

Not worth the time

My mum bought me a jumper as a birthday gift from this website, even paying extra for express shipping so that it could come on time. However, we were left disheartened upon finding out that the order had still been in the processing stage for 2 weeks, even though on the product description it says it should be shipped within 3-5 business days, STANDARD SHIPPING. We tried contacting the business through multiple sources and are left with no responses or the whereabouts of our order.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

10/10

Buying through this website was a great experience. I was recommended through friends and will continue to recommend to other friends. My shoes came promptly and was nicely packaged. Seamless transaction!

18 July 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Thank you Jackie for your support! Much appreciated :)

Rated 5 out of 5 stars

Excellent Service and Authentic Product

I recently bought a pair of Yeezy's from Cop It AU, and it was a fantastic experience. The website offers a wide range of exclusive and authentic shoes and streetwear. My order was processed quickly, and I received it within three days. The customer service was excellent, answering all my queries promptly. The return policy is straightforward, I'm extremely satisfied with Cop It AU and highly recommend it for anyone looking for quality and authenticity.

18 June 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Thank you so much Ben!

Greatly appreciate your support :)

Rated 5 out of 5 stars

Great business

Great business, was really happy with how fast my order arrived. Will definitely use again! Thanks

16 July 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Hi Jack,
Thank you for your support!

Rated 5 out of 5 stars

Amazing experience!!

Amazing experience!!! 10/10 quality!!! My son really wanted jordan 3s for his 10th birthday and we went shopping in the CBD sneaker shops but they were just way too much over our budget so I decided to do some research and found this shop online and turns out it was a lot cheaper compared to other sneaker shops. Shoes came in amazing packaging with very quick shipping. Will like to say I will be coming back🙂

4 July 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Hi Thi,
Thank you so much for your support!

We do pride ourselves in having unbeatable prices compared to other stores. Always a pleasure to hear!

Rated 5 out of 5 stars

10/10 service

10/10 service! Bought jordan 4s from this website standard shipping and the shipping time was much quicker then expected! Jordan 4s came in very fresh and clean with no defects/ scratches. Will be buying more kicks from this website very soon.

5 June 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Hi Dao,
Thank you so much!

Rated 5 out of 5 stars

Definitely recommend

My friends recommended me this site that they found to be trustworthy bc it always delivered. My order came quickly, it was packaged nicely and the shoes were in perfect. Honestly can’t complain, I recommend this to my friends and family too

24 January 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Hi Queenie,
We greatly appreciate your support. Thank you!

Rated 5 out of 5 stars

Great service

Ordered a pair of shoes at the start of the week and it arrived before the end of the week! Very fast shipping, good prices and good variety of items available. Would definitely shop again

12 July 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Hi Brandon,
Amazing to hear!

Rated 5 out of 5 stars

Best shoe/streetwear store in the game 💯

My experience with COPIT was easier than any other online stores i’ve dealt/used! Their website is user-friendly with a wide range of shoes and clothes to choose from. I found the navigation intuitive, making it easy to filter by size, style, and whatever you prefer.

The ordering process was smooth, and my shoes arrived promptly within a few days. The packaging was secure, and the shoes were exactly as described on the website— very authentic.
Overall, I had a great experience purchasing at
COPIT. I would definitely recommend it for anyone looking to buy shoes or streetwear🙏

15 July 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Hi Elijah,
Thank you so much for your kind words. We greatly appreciate hearing your feedback.

Rated 5 out of 5 stars

W experience!

I had the recent pleasure of shopping with COP IT, and I couldn't be more happier with the experience. From start to finish, everything about my transaction was flawless and exceeded my expectations.

The selection of shoes available is incredible and the shipping is fast and secure. Definitely would give this a 10/5 if I could.

14 July 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Thank you so much Alyssa!

Rated 5 out of 5 stars

COPIT.AU IS A MUST!

Ordered from here, and everything came in smoothly. No damages, no troubles with packaging everything just perfect! Dealt with a lot of delayed packages with other competitors, but with COPIT AU everything came smooth and quickly. THANK YOU COPIT AU

12 June 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Hey Matthew,
We're absolutely happy to hear that! See you again soon :)

Rated 5 out of 5 stars

Buy with confidence

I had a great experience with COP IT AU! I purchased Jordan 1 Retros from their site, and the whole process was flawless and easy to use. They sent out my shoes super quickly, and I had no issues at all. Their customer service was really helpful and friendly. Unlike other reselling platforms that have congested shipping times and subpar customer service, COP IT AU truly stands out. I'd definitely give them 5 stars for their awesome service!

12 July 2024
Unprompted review
COP IT AU logo

Reply from COP IT AU

Hey Wilson, thank you so much!

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