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4.0
15 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Bought a pair of air max from this store and it didn’t disappoint at all. Great product, fast shipping and on point communication. Will definitely be back again!
Reply from CoppedAU
Hey Yung,
Thanks for your review we hope you enjoy the Nike Air Max! The team looks forward to assisting you for your next cop sometime soon.
Kind regards,
CoppedAU Team
Great experience with these guys! Super professional and friendly. Highly recommend😁
Reply from CoppedAU
Hey Jayden,
Thanks for leaving the postive feedback, we hope you enjoyed your latest cop.
Kind regards,
CoppedAU Team
I recently purchased a pair of ASICS sneakers from CoppedAU and had a great experience. The shoes arrived exactly as described — brand new, authentic, and well-packaged. Shipping was smooth with clear tracking updates.
Really happy with the quality and fit. Would definitely recommend CoppedAU for authentic sneakers.
Reply from CoppedAU
Hey Farnam,
Really appreciate the kind words — glad to hear everything arrived as expected and that you’re happy with the fit and quality.
Thanks for trusting CoppedAU, and we hope to have you back again soon!
Really enjoyed my experience with Copped Au. I bought a pair of ASICS Kayano 20s and they arrived very quickly. Great service and smooth overall experience
Reply from CoppedAU
Hey Allen,
Thanks for your review. The team appreciates the positive feedback and we hope you enjoy the new kayano 20's!
Kind regards,
CoppedAU Team
Been using CoppedAU to buy limited products for over a year now, always deliver in a timely manner and the customer service is amazing.
Reply from CoppedAU
Hey Anthony,
Thanks for your review, and constant support with our company. We do appreciate the kind words and we look forward to serving you again.
Kind regards,
CoppedAU Team
Received order in 48hrs and it wasn't even express!
It was packed with care and attention. Product was exactly as advertised and price was great too!
Will be shopping here again....for sure!
Reply from CoppedAU
Hey Anna,
Thanks for your review, we do appreciate the support and we hope you enjoyed your latest cop. Looking forward to assisting you again sometime soon.
Kind regards,
CoppedAU Team
Ordered a hoodie here and the delivery was efficient and fast. The team also helped me in choosing the correct size which made the whole online shopping experience less daunting. Great business and will be buying from them again!
Reply from CoppedAU
Hey Kaitlyn,
Thanks for your review and we do appreciate the kind words! We look forward to your next cop with us.
Kind regards,
CoppedAU Team
Extremely and inexcusably bad experience with this seller. I should’ve trusted the bad reviews
Ordered an item from them over a month ago.
In that time:
- I have received no updates about the item. When checking the tracking information, it still says that Australia Post has no received the item from the seller.
- Sent an email to Copped almost a month ago asking for information about my item and when it would be posted. I have not received an email response in all that time.
- Received an email from Copped asking “How my item is?”. When you click on the “my item hasn’t arrived yet” link in the email, it takes you to a dead link.
Reply from CoppedAU
Hey there,
We haven't received an order under this name. We recommend you double check if you have the correct business. Please email us at hello@coppedau.com.au, if there is an issue the team will sort this and provide compensation promptly.
Kind regards,
CoppedAU Team
1-Star Review – If I Could Give Negative Stars, I Would!!
This has been one of the worst online shopping experiences I’ve ever had. I paid extra for EXPRESS shipping and my order still took nearly two weeks to arrive. That is not express. Charging customers premium shipping fees and then failing to deliver on that promise is completely unacceptable.
When I contacted the business asking where my order was, I was told by the owner, Julian, that he was in Bali. That response was incredibly unprofessional. If you’re running a business and taking people’s money, you are responsible for fulfilling orders properly — regardless of where you are.
When the package finally arrived, one of the items was damaged. I purchased this item specifically as a collector, expecting it to be in premium condition for future value. A collectible that arrives damaged is essentially worthless. Condition is everything, and that was completely disregarded.
I sent multiple emails and messages trying to resolve the issue and received little to no meaningful response. No urgency. No accountability. No proper customer service.
After spending a significant amount of money with this store, being treated this way is unacceptable — delays, excuses, damaged goods, and being ignored.
Because of this entire experience, it has completely destroyed my trust in this business. When professionalism and customer service are this poor, it honestly makes you start questioning the legitimacy of the items being sold as well. When trust is gone, everything comes into question.
I will not be purchasing again.
Extremely disappointed. Proceed with caution.
Reply from CoppedAU
Hey Peter,
Thanks for your review, management has attempted to reach out and solve any issues you had with this order. However, we haven't received any communication from you. Please feel free to email us if you still would like to find a solution to this order.
Kind regards,
CoppedAU Team
CoppedAU team was able to fulfill a last minute order before New Year's. Ordered essentials hoodie and Tiffany tns, both came in immaculate packaging with no damage. Will definitely order again!
Reply from CoppedAU
Hey Josh,
We appreciate the kind words! We hope you enjoy your latest cops and look forward to assisting you again.
Kind regards,
CoppedAU Team
Bought an essential hoodie 10th of december it arrived promptly, and bought a pair of shorts for my cousins in early jan 2026, I can confirm i had a great experience, and the pricing is extremely reasonable.
Reply from CoppedAU
Thanks Liam! We appreciate the kind words and repeated purchases. We look forward to sending your next cop soon.
Kind regards,
CoppedAU Team
Lovely customer service. Bought a pair of Jordan 1 Low and it got delivered within 4 days of placing the order.
Highly recommended. I will be coming back
Reply from CoppedAU
Hey Duc,
Thanks for your order and happy to hear it arrived quickly. We hope to see you soon for your next cop :)
Reply from CoppedAU
Thanks for your review Sam. We look forward to your next cop sometime soon.
Kind regards,
CoppedAU Team
Zero star rating. Bought $279 Nike shoes on 31 Aug 2025 from CoppedAU via Shop App for a gift. Item never received. Ignored my multiple requests for help. After J*sh said he would follow up with the post over 2 weeks ago.
Reply from CoppedAU
Order received with the following tracking Australia Post tracking: 99717731420901000840903. A case with AusPost was opened stating parcel has been succesfully delivered.
Customer service has spoken to you stating that we will re-investigate this case and help provide compensation. Yet, you still attempt to hurt a legitimate Australian business, despite all the efforts on our end which is disappointing.
Nevertheless our management team will still continue to help you despite no wrong doing on our end of company operations.
Kind Regards,
CoppedAU Team
Received within 2 days and had great quality
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