Cooksmill Reviews 

Fast delivery with clear comms. I had issues with labels and the support were fantastic at resolving it. Happy to recommend.

I left a review for these people just a few days ago. At the time I could not remember exactly when I ordered from them, so I had to report that "I thought" the order was received within 48 hours. This time, I made a point of recordeing my order time - 7.19am Thursday 24th. The order arrived today - Friday 25th(!) at 10.30am ie. 27 hours later. I strongly suspect that had I ordered much later in the day, that I would still have received this order this morning, ie in less than 24 hours.
They advertise a fast courier service but modestly refrain from claiming "next day delivery", yet that is what they had provided for me; twice.
Fantastic service.
The two Pawali containers are of very heavy construction, and are watertight - something not mentioned in the description.
[I,m building a temperature controlled double'boiler', capable of maintaining food at between 20-150 degrees C. and large enough to boil not a bunny, but a whole warren of bunnies. Couldn't have done it without you Cooksmill.]
Thanks.

So far I've only had amazing experiences with Cooks Mill. They clearly position themselves as capable to fulfil orders in a timely manner and their customer customer service / sales staff are responsive.
In my most recent order they went above and beyond to make sure I had the items I needed, even though some of them were only worth a few pounds, the team helped to source them and ship the order well ahead of time. Thanks very much!

I had a large order and the team at Cooksmill helped to fulfil it in time for an event. Not just an online ordering service, real people on the end of the phone who want to help you!

I was in Cooksmill in salford and needed some lab coats in various sizes.
Anne was an unbelievable assistant nothing was too much trouble for her to find what I needed because they weren’t all in one place. Many would have given up and maybe said they didn’t have the sizes I needed but she didn’t. She spent a lot of time and went above and beyond to find what I needed. What an asset she is to Cooksmill salford. Thank you

I ordered 20 plates (10 white and 10 black of the same type).
Delivery was very quick and everything was very well packaged, but still, unfortunately 1 black plate was broken and another one seemed to have some sort of dot-sized manufacturing defect that only became visible once I removed the producer's sticker from the plate.
I took some pictures and contacted the company. They got back to me within the hour and agreed to have the 2 plates replaced for me.
The next day the replacements came, the packing was great again and now I have 20 intact and great plates!
So all in all, all I can say is this is a great company with an amazing customer service, thank you for your great work!

Great service and speedy delivery. I had 2 queries about a product which were answered really quickly, one by phone and the other by email.

Excellent customer services. Made an online order of four pasta bowls, but there was a slight hiccup as I gave an incorrect email address. The matter was sorted out very promptly and amicably by the lady at customer services. Would recommend.

Great prices and selection made me decide to purchase from Cooksmill. After ordering there was superb customer service to advise on details of the delivery. Would definitely go straight to them next time I need anything for the kitchen!

Great email communication and assistance with a rushed order.

Had a broken item delivered and they were very quick to send out a replacement

Needed some new Birkenstocks and Cooksmill had BY FAR the best price. Was astonished at checkout to discover that postage was included. They then arrived the next working day by a decent courier. Top marks all round.

Really good value, excellent customer service, superb communication. Highly recommended. Extremely helpful attitude, a pleasure to deal with.

This is a fantastic company , great service !! I would highly recommend them
Thanks again for great and speedy service

Really good shopping experience. Good product. Good price. Fast delivery. Superbly packaged fragile item. Very pleased with everything

Excellent services! Very speedy turn around and delivery from point of order. I inadvertently started an online web chat out of business hours and they emailed back promptly at opening the next day. Very helpful staff and wonderful service. Highly recommended!

Fantastic company to buy from very efficient and delivery was fantastic.

It was easy to place the order on the website

Fantastic customer service, Jillian was so helpful, couldn't ask for more!

i would sue this company as they sent faulty item when you say replace me they dnt take their item back or help you because they just want to rip people i would say you buy your product from pay someone extra but not this company not worth it have a look lid does not close at all all staff is rubbish not helpful at all.i also have a proof from this comapny how they treat and guys do not reconmed personally this company is useless dnt do anything. they are lying now as i have left a review 0 customer service