NACA Reviews 

Id like to start by saying Ellen Petersen is so helpful. She made me more excited than ever. She was very helpful through out the entire process. Even though I am at the tail end of my process, she is very efficient & responds to all your questions. I am very excited to be a home owner.

So far, my experience with the NACA mortgage program has been positive. Our agent has been fantastic—very responsive and helpful throughout the process. While the list of required documents is extensive, it's manageable with good communication. Initially, categorizing three months of expenses felt overwhelming, but once we learned it only applied to checking and savings accounts (not credit cards), it became much more straightforward. Looking forward to continuing the journey with NACA.

Update 6/18/25
NACA Update!
We’ve officially found a house and are now in our 30-day escrow! The process is definitely not for the faint of heart — be prepared for a laundry list of documents to send in and lots of emails flying back and forth between NACA, your realtor, and the title company. That said, we feel very fortunate. Our NACA counselor knows the program inside and out and has been incredibly helpful at every step. Plus, we have a realtor who’s been willing to learn and adapt right along with us, which has made a huge difference.

My mortgage counselor Ellen Petersen is absolutely wonderful. She helps me set goals as well as motivates me. She wants me to get my house just as much as I do. It makes the entire process much easier when you have such a caring person like Ellen in your corner. I am so glad I decided to enrolled in the NACA program. I am so close to qualifying to buy my first home. Thank you Ellen for all you do!

I am currently working with NACA to purchase my first ever home! I have an amazing counselor, Nati who has been very proactive and diligent with everything since the beginning of this journey. I feel more confident about my homebuying experience due to all the guidance provided by her and the team at NACA. All of what this program has to offer is a huge part in my decision to purchase a home at this time. The process has been a lot less stressful than I anticipated due to all the help and guidance I have received. I would recommend this organization to anyone who is looking to purchase a home, and needs someone to help breakdown the process and help keep you on track.

My wife and I attended a Naca workshop in March that was full of information. My wife went into the office to do some paperwork but has vision issues and was helped by Barbara at the front desk. Every person we have met has been so helpful. We are currently working with Daniel Ortiz who walked us through the process and answered so many questions.

Today was my first virtual meeting with my counselor, Gladys. She was very helpful and specific about what additional documents were needed. I also appreciate her quick response to emails. I am looking forward to continuing this process, and I hope to be a homeowner soon!

The NACA program is such a great resource for anyone thinking about buying a home! I’m going through the process myself, and my counselor Ellen has been amazing. She’s always on top of making sure everything gets submitted on time and helps coordinate everything when things get a bit tangled. I’m excited about this journey and can’t wait to see where it takes me!

I have wanted to be a homeowner for as long as I can remember, but growing up in California without family assistance or an inheritance, it simply hasn't been possible. My friend who works in the mortgage industry told me about NACA a few years back and it all sounded too good to be true, so I brushed it off. Recently I decided to give it a go. Watching the video about how they advocate for homeowners was inspiring and resonated with me, I figured even if I didn't end up a homeowner I wanted to be involved. I did the courses and paperwork and recently met with my Mortgage Counselor, and it has been such an amazing experience! I am now on the road to fulfilling this life-long dream due to NACA's guidelines making it so easy for someone like me to qualify for a mortgage. I make decent money and have perfect rental history, my issue is not being able to save up tens of thousands for a down payment needed for a traditional mortgage. That is not a requirement for NACA's purchase program. I plan on doing more volunteer work for this amazing organization and am beyond elated that I will be a homeowner this year.

This is the best place to help you with home buying the best program I would definitely recommend I am definitely recommending to my family and friends

My experience with NACA has been great and they have been able to work with me as best as possible in order for me to obtain the perfect property. My counselor has been very helpful. I would highly recommend to anyone looking to purchase their first home!

Hello for starters I recently filed bankruptcy so I called NACA office and specifically asked if I could do the program the lady put me and hold to get some assistance with my question came back and said if you filed 13 you can’t until your discharge would could take 3 or more years but if you did 7 and your discharge you can and we can help you she also encouraged me too complete the application process and pay the fees so I did and waited months to speak with a counselor finally got my meeting last week and after about a hour she tells me that NACA can’t help me for at the minimum 2 years by law I explained to her that I was told by an associate that you guys could help I felt mislead all the intrusive information I put into the portal to be told there’s nothing they could do so disappointed I feel like this company wants way too much control over you for paying the closing cost and guaranteeing you your monthly payment stays the same it kind of reminded me of how welfare use too treat people year’s ago my counselor was professional and respectful and another thing your credit score does matter they watch it like any other lender would so very misleading my experience was horrible

I recently started my road to ownership through the NACA program. My counselor Katya Walker is an experienced professional and has provided me with so much advice and information throughout this process. The NACA program provides assistance for those of us who may not have believed that homeownership was possible. I look forward to making my dream of homeownership come true through the NACA program.

Our NACA journey has begun and it’s been a long time coming! We attended our first (HBW) seminar on Saturday (03/08/25) via Zoom at home in our living room. Now it doesn’t get much better than that! Upon completion of the seminar, we hit the ground running because we were definitely excited and enlightened with all of the information that we had received. Two weeks later, we were notified via the member portal that our application had been submitted and we would be working with our NACA counselor, Ellen Petersen! Our first encounter took place on (03/28/25), right at home again via Zoom. First of all, let me just start off by saying that Ellen is phenomenal! She loves what she does and she is good at doing it! Ellen is very knowledgeable and professional. She is well aware with the programs (ins and outs, do’s and don’t). She gave us so much insight into the process as we are continuing to move forward. She gave us her honest truth and opinions based on where we were financially. Some things that we were currently doing had to be done differently for the better and others just had to be stopped! She made us take a good look at ourselves and our future goals as it relates to our home ownership! We had to get good with saying the word “NO” because if we didn’t, ultimately, we would never be able to maintain our home investment going forward. You truly have to respect someone who is willing to tell you what you already know but are failing to do so! If you require the help and support of someone who is going to get you financially ready and moving in the right direction, you need Ellen Petersen! Constructive criticism is a wonderful tool when utilized correctly! If you are considering NACA as your Mortgage Broker, you won’t be disappointed! Do not let the challenges deter you from pursuing your dream. You will definitely have to put some “skin in the game”, but it will truly be worth it in the end! Thank you Ellen for taking charge and forcing us to make wiser choices and better decisions when it comes to us and our future! We are there now, moving forward and seeing the results because we “Got good with saying NO”!!!! God bless you ALL for taking your time to help us make our dreams a reality!!!!

Just this weekend my wife and I officially started our journey to home ownership with NACA. We were assigned to an awesome agent named Ms. Ellen Peterson. We are so pleased to have Ms. Peterson guiding us on this journey. Her knowledge of the process is very evident. She is a stickler to detail and is so very personable. She is very clear with everything we need to do from start to finish to make our dream of home ownership a reality. We are grateful and encouraged to get this done with Ms. Peterson leading us to our victory of home ownership.

My counselor is absolutely amazing. She listens to my concerns and educates me throughout our sessions. I feel confident about the process because I have someone on my side helping me every step of the way. I can tell she truly cares and is dedicated to make this a smooth process for me. I am excited and can't wait to get in my dream home. Thank you so much Ellen Petersen.

I'm so happy with my experience with Neighborhood Assistance Corporation of America (NACA). The company is doing a great job with helping people become homeowners. I'm very grateful to my counselor for guiding me through the process of completing the requirements to achieve the American Dream.

Naca has changed me and my children’s life..
Before I found out about the Naca program ,I really had no hope…. My counselor made me feel comfortable and he really help me through a really hard situation in my life because The home I was living in was filled with mold and the Landlord made everything difficult plus my credit was not the best Naca was still about to help me and my 10 year old son and 2 year old daughter not to mention I’m 7 months pregnant and just Went through a very nasty divorce….thanks to Naca I was given away out of situation of a dead end cycle . going through generations and generations of people struggling because of Naca. I maybe become the first home owner in my family

The NACA program is a wonderful opportunity! I have a great NACA counselor! She is very helpful and informative. NACA walks you through every step of the process.

Everyone in NACA has been extremely helpful through the whole process, I have renewed my paperwork a few times now and they continue to help me in the best way possible and assist me in looking for my future dream house. The NACA program is truly amazing.

I was told about the NACA program by coworker. She has purchased a home with NACA. She informed me that it could be a long process and to have patience because it’s the best program. I was assigned Mrs. Ellen Petersen and she has provided me with very detailed information needed during the process. She has been working with me and I’m still going through the process, but I feel confident having Mrs. Petersen as a counselor. Mrs. Petersen is very informative and knowledgeable. I look forward to purchasing my home with NACA. I've had the best experiences, and Mrs. Petersen is very patient, helpful, detailed and thorough. I know with her expertise and dedication I will be in my home very soon.