NACA Reviews 

My experience with NACA has been excellent. The program really helps families who want to achieve the dream of buying a home without the traditional obstacles of down payment or closing costs. My counselor, Sheneathia DeLaOz, explains the process step by step and guides me on how to manage myself financially in a responsible way. Thanks to your guide, I feel prepared and safe to move towards the purchase of my home. I recommend NACA to anyone looking for a real opportunity to be a homeowner. 🏡

I’m currently in the process of my home buying application with NACA, and so far my experience has been very positive. While there is a wait to meet with a counselor, Shanniece, I found the consultation well worth it. When I finally had my meeting, my consultant provided detailed guidance that really helped me understand the process.

The customer service team has also been very helpful, always giving me clear instructions and answering my questions. I’m still in the early stages of my application, but I feel confident moving forward. I’ll update my review as my journey progresses.

My experience has been great with Naca because they make the home ownership process easier working with your counselor and they also offer easy step by step instructions that makes this process easier.

I'm thrilled to share my exceptional experience with NACA so far! My counselor, Alex Garcia, has been an absolute rockstar - always available to address my concerns and guide me through the process. His dedication to his clients' success is genuinely inspiring. The NACA program itself is a game-changer, offering unbeatable benefits like no down payment, reduced interest rates, and covered closing costs. I've already referred several colleagues and friends to the program, as it's been a lifesaver for me as a first-time homebuyer. While I've encountered some minor technical glitches with the online platform, the support team has been quick to resolve them. Overall, I'm grateful for NACA's commitment to making homeownership more attainable and for their ongoing support throughout this journey. Kudos to the entire NACA team! - Robert Estrella

I've been going through the NACA process for over a year. It requires discipline, but I am grateful for the process. It keeps me engaged in tracking my finances, and the effort is well worth it. I'm very grateful for programs like NACA that help make homeownership a reality.

NACA has been a great experience so far. I have been able to advance quickly to become NACA qualified to purchase my first. All I can say is trust in the process and don't get discouraged. You will not regret it in the end!!

I'm very grateful to be able to go through the process of starting to buy a home with the help of the NACA, homebuyer's program. my counselor has been very informative and attentive to answering my questions. I look forward to being a homeowner, I hope to close on a home before the year is up. I will add that anyone looking to go through the process, note, it requires patience and being able to commit to the process. Good luck to all and may you all find your forever home.

During the home-buying process, it is crucial to collaborate with the NACA home counselors and adhere to their guidance. Regarding what we needed to accomplish, our counselors were incredibly informed and knowledgeable. Whenever we had queries or encountered obstacles that we needed assistance overcoming, she made sure to inform us that we could get in touch with her. Even though it took a while, we knew it would be worthwhile in the end.

My experience with the Raleigh NACA office was a little overwhelming at first, but overall very positive. The process has many steps, and I felt unsure in the beginning. Thankfully, the team was attentive and explained things in a way that made it easier to understand.

I’m not even sure were to start, but I feel so blessed to be doing this through NACA and Mr Daniel Tobias and thank God my family and I feel safe and everything is working well.

I attended the NACA housing workshop in Columbia, South Carolina this past March, and I’m truly grateful for the experience. The workshop was informative, well-organized, and incredibly empowering. As someone who is working toward homeownership, I found the guidance provided to be clear and practical.

The presenters broke everything down in a way that was easy to understand, especially for first-time homebuyers. They covered everything from budgeting and credit to the steps in NACA’s homebuying process. I appreciated how transparent and honest the team was about the timeline and requirements—it gave me realistic expectations and a roadmap to follow.

Most importantly, the atmosphere was supportive and encouraging. It’s clear that NACA is committed to helping people become homeowners without predatory lending or hidden fees. It also helps you realize where you can cut costs and save to help make your dream of becoming a homebuyer possible. The workshop left me feeling more confident and motivated to take the next steps in my journey.

If you're serious about becoming a homeowner and want real support, I highly recommend attending one of NACA’s workshops.

NACA was referred to me by a friend's mom and it seemed all too good to be true but, seeing that she's went through the program herself, I trusted it. NACA is everything it says it is, a first-time home buyer program made simple and affordable. Provides an easy to fill out and manage portal system to track spending, budgets, debts, and other relevant info necessary to become qualified within the program. You're given a counselor that's available, via email or phone to answer questions regarding the process alongside the general NACA services line to help with other issues if needed. Everyone is extremely kind and understanding and makes sure your issue is resolved at the end of each call. I have not had one negative experience thus far and I doubt I will going forward. I am extremely hopeful for my future and excited for what is next, all thanks to NACA's easy and supportive home buyers' program.

Went to the NACA Workshop on May 31, 2025. The seminar was very informative. I started the process and although it seems very tedious, I believe it will be well worth it. My counselor, Kimberly Burkhalter, is very knowledgable and is guiding me through the process. I can't wait to become a NACA homeowner!

My homebuying process with NACA has been a learning experience. I now understand a lot of things better and changing things around while I'm going through the process. My counselor has been helpful, and I can't wait for the day when I'll receive the key to my future home.

I’ve just started the homebuying process with NACA, and so far the experience has been incredibly encouraging. The orientation was informative, and the staff has been responsive, respectful, and genuinely supportive. It feels good to be working with an organization that’s truly focused on helping people, not profits. I’m excited to continue the journey and hopeful for what’s ahead!

Naca is a great program for first time home buyers. Naca helps you prepare the documents needed for a home purchase and assist with organization and financial monitoring. The mortgage counselor, Ms. Ellen Petersen is very informative and knowledgeable of the home buying process. She is professional, kind and accessible. Iḿ hoppy to have been paired with her to help guide me through the home purchasing process.

No down payment, no closing cost. The process can be long and tedious, but it’s worth it. Thanks to my counselor Ellen for being patient, and explaining the process in a professional manner.

I want to express my heartfelt gratitude to the Neighborhood Assistance Corporation of America for your incredible support during the process of securing my dream home. Your dedication and commitment made a significant difference, and I truly appreciate all the guidance you provided. It has been a pleasure working with my agent AJ, and I am grateful for his support and patience.

Wonderful customer care, they take you step by step and you don't feel lost

Id like to start by saying Ellen Petersen is so helpful. She made me more excited than ever. She was very helpful through out the entire process. Even though I am at the tail end of my process, she is very efficient & responds to all your questions. I am very excited to be a home owner.