Banner for Comfybedss

Comfybedss Reviews 

2,195
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,062 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items like bed bases and mattresses are well-made, sturdy, and offer great value. The delivery service is frequently highlighted as efficient and professional, with many appreciating the helpful and respectful staff who often go above and beyond to assist with placement. However, some customers also noted occasional issues with delivery tracking and communication regarding delivery dates, leading to uncertainty. A few other people also felt that there were instances of damaged items upon arrival or missing parts, which required further resolution.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting efficient and problem-free processes... See more

Product

Clients share positive opinions on product quality, with many impressed by the construction, materials, and... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the construction,... See more

Staff

Reviewers mention positive feedback about staff, with many customers praising the delivery teams for being... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the overall process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more

Company replied

Rated 5 out of 5 stars

really impressed with the quality when it arrived. The fabric feels lovely, the finish looks smart and the bed feels strong and well made. Before placing the order, I spoke to one of the sales pe... See more

Company replied

Rated 5 out of 5 stars

Great customer service when ordering, knowledgeable & advised all I needed to know. The Blanket box is gorgeous, love the colour & fabric. Wonderful quality for the price & exactly what I wanted. P... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Children's Furniture Store
  5. Furniture Store
  6. Mattress Store

About Comfybedss

Written by the company

Comfybedss logo

Comfybedss is a UK bed, mattress and furniture retailer focused on making better sleep and stylish homes more affordable. From ottoman beds, divan bases and mattresses to kids beds, upholstered bed frames, headboards and home furniture, we offer practical products designed for real homes, real budgets and everyday comfort.

Our mission is to make finding the right bed simple. Whether you need clever storage, a supportive mattress, a safe kids bed, a statement upholstered bed frame or furniture to complete your space, our range brings together comfort, practicality and modern design.

With a growing collection of bedroom furniture, flexible payment options and a focus on value, Comfybedss helps customers create a home that feels comfortable, organised and beautifully put together.

Shop All Beds

Upholstered Bed Frames

Shop Kids Beds

Shop Ottoman Beds

Shop Divan Bed Bases

Shop Mattresses

Shop Headboards

Shop Furniture

Shop Our Sale

Our Promise to You

Written by the company

We're Committed to Our Customers
At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.

Our Shipping Promise

Free 2-Man Room Of Choice Delivery

Experience hassle-free delivery with our premium service! Our skilled 2-man team will deliver your order directly to your room of choice, ensuring careful handling and precise placement. Whether it’s the master bedroom or a guest room, we take care of the heavy lifting so you don’t have to. All at no extra cost – because convenience and customer satisfaction are our priority!

Contact info

FLASH SALE ⚡️

15% Off Site-wide With Code: EXTRA15

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,195)

1,032 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very comfortable

Very comfortable, more substantial than I’ve seen on other beds. And a great nights sleep. First class.

18 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased to hear you’re enjoying the comfort and quality of your new bed 😊

It’s great to know it stood out compared to others you’ve seen and most importantly that you’re getting a great night’s sleep.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

5 star service

From ordering to delivery it has been a 5 ⭐ sevice, great communication, very happy with my ottoman bed, it's given me the storage I've been needing for so long now.
Would use this company again, highly recommend.

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your lovely feedback, we’re really pleased you’re happy with your new ottoman bed and the extra storage it’s given you 😊

It’s great to hear everything from ordering through to delivery went smoothly. We really appreciate the recommendation and would love to welcome you back again in the future.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Happy customer

Great bed, sturdy and fit the measurements of a small child bedroom. Nice delivery service too

16 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad the bed was the perfect fit for the room and that you’re happy with the quality and sturdiness 😊

Great to hear the delivery service went smoothly too.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Easy ordering process online

Easy ordering process online, delivered straight to my sons bedroom and pre built (just headboard and feet to attach). Bed is solid and looks of good quality. Would recommend 👍🏼

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your feedback, we’re really glad the ordering and delivery process was easy for you and that your son is happy with the bed 😊

Great to hear you’re pleased with the quality and sturdiness as well. We really appreciate the recommendation.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

very good quality bed and mattress

Easy ordering process, very good quality bed and mattress!

8 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you found the ordering process easy and that you’re happy with the quality of your bed and mattress 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Good quality bed

A mix up with the delivery date but bed was delivered next day, apart from that so far so good. Bed seems really well built, good quality and the mattress are comfortable

8 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re sorry again about the mix up with the delivery date but we’re glad we could get this resolved quickly for you.

It’s great to hear you’re happy with the build quality and comfort of the bed and mattresses 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Quick and no problems

16 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad everything was quick and hassle free 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great delivery

Great delivery! Bed looks great and very comfortable mattress!!!

16 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the delivery and that you’re loving the look and comfort of your new bed 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent no-fuss service

Excellent service, rang me ahead and delivered on time.

Polite, efficient and tidy.

No fuss, no nonsense just how you want a delivery to be.

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased everything went smoothly and that the delivery team looked after you so well 😊

Exactly the kind of service we aim for. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Perfect delivery

Perfect delivery, time slot given and call prior to arrival. Much appreciated, thanks

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad the delivery process went smoothly and that the updates and call ahead were appreciated 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent

it's a great product,quality and workmanship is very good.Overall excellent service

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased you’re happy with the quality, workmanship and overall service 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Happy with the bed but was sent the…

Happy with the bed but was sent the wrong instructions so putting together was harder than it should've been.

14 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you’re happy with the bed 😊

We’re sorry the wrong instructions were included and appreciate you bringing this to our attention. We understand this would have made assembly more difficult than it should have been and we’ll feed this back internally to help improve our packing checks.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Ordering and delivery excellent

Ordering and delivery excellent. Good comms apart from the live chat - still waiting for a reply after 6 days

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the ordering process, delivery and communication overall 😊

We’re sorry to hear about the delay on live chat responses and appreciate you bringing this to our attention. This is something we’ll review internally to improve the experience going forward.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Late delivery but amazing quality bed

Despite the late delivery from the courier the quality of the bed is impeccable and I’m so pleased with the colour I picked (latte wool). The drawers are also really lovely aswell! I love the metal edge.

6 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased you’re happy with the quality and your fabric choice 😊 Latte Wool is a lovely choice.

We appreciate your patience with the delivery delay and we’re glad the bed, drawers and finishing details made it worthwhile in the end. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

I ❤️ my new bed!!!

I bought a Premium Reinforced Platform Top Divan Bed Base and Chelsea 1500 Pocket and Memory Mattress. I chose Comfybedss as they offer a service to remove and dispose of the old bed. Website is easy to use, the delivery company were brilliant and I absolutely LOVE my new bed!! Very happy customer.
*The only slight negative was how long it took to arrive, but it was well worth the wait! (Ordered on 22nd April, arrived 8th May).

8 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your detailed feedback, we’re really pleased you’re loving your new bed and mattress 😊

It’s great to hear the website was easy to use and that the delivery and old bed removal service made things easier for you. We also really appreciate your patience with the lead time and are glad you felt it was worth the wait in the end.

Enjoy your new bed and thank you again for your support.

Regards
Comfybedss Customer Support

Rated 3 out of 5 stars

Overall

Overall, I’m happy with the bed frame. It’s fairly basic, but for the price, it offers good value. The storage space is excellent, and the fabric finish looks nice. Delivery went smoothly, and the item was even carried upstairs to the bedroom, which was appreciated.
The only issue was that the brackets needed to join the two sections together were missing. However, two heavy-duty clips were included, so I used one on the base and one on the lid, which has worked perfectly well.
The instructions could definitely be improved, as they were photocopied and not very clear. Aside from that, I’m pleased with the purchase overall.

8 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your detailed feedback, we’re really glad you’re happy with the value, storage space and overall finish of the bed 😊

We also appreciate you highlighting the missing brackets and the instructions. That’s very useful feedback and something we’ll pass on to help improve both our packaging checks and assembly guides going forward.

We’re pleased the delivery went smoothly and that the team could get everything upstairs for you. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great delivery 🚚

Great delivery 🚚

11 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the delivery service 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great job

Great job, called ahead of time, arrived on time, quick and efficient install, bed looks great impressed with the amount of storage you get

11 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your great feedback, we’re really glad everything went smoothly from the delivery call through to the installation 😊

Great to hear you’re impressed with the storage space as well. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Really happy with the divan base

Really happy with the divan base. Delivery took a little longer than expected, but the tracking was clear and the product quality is very good.

13 March 2026
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you’re happy with the quality of the divan base 😊

We appreciate your patience with the delivery time and we’re pleased the tracking kept you updated throughout. Enjoy your new bed.

Regards
Comfybedss Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look