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ComfybedssReviews 

2,180
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,062 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items like bed bases and mattresses are well-made, sturdy, and offer great value. The delivery service is frequently highlighted as efficient and professional, with many appreciating the helpful and respectful staff who often go above and beyond to assist with placement. However, some customers also noted occasional issues with delivery tracking and communication regarding delivery dates, leading to uncertainty. A few other people also felt that there were instances of damaged items upon arrival or missing parts, which required further resolution.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting efficient and problem-free processes... See more

Product

Clients share positive opinions on product quality, with many impressed by the construction, materials, and... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the construction,... See more

Staff

Reviewers mention positive feedback about staff, with many customers praising the delivery teams for being... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the overall process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more

Company replied

Rated 5 out of 5 stars

really impressed with the quality when it arrived. The fabric feels lovely, the finish looks smart and the bed feels strong and well made. Before placing the order, I spoke to one of the sales pe... See more

Company replied

Rated 5 out of 5 stars

Great customer service when ordering, knowledgeable & advised all I needed to know. The Blanket box is gorgeous, love the colour & fabric. Wonderful quality for the price & exactly what I wanted. P... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Children's Furniture Store
  5. Furniture Store
  6. Mattress Store

Our Promise to You

Written by the company

We're Committed to Our Customers
At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.

Our Shipping Promise

Free 2-Man Room Of Choice Delivery

Experience hassle-free delivery with our premium service! Our skilled 2-man team will deliver your order directly to your room of choice, ensuring careful handling and precise placement. Whether it’s the master bedroom or a guest room, we take care of the heavy lifting so you don’t have to. All at no extra cost – because convenience and customer satisfaction are our priority!

Contact info

FLASH SALE ⚡️

15% Off Site-wide With Code: EXTRA15

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(2,180)

1,017 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Guys left bed where required

Delivery Guys left bed where required. I Haven't installed it yet. Realised the fittings are missing , Feet , Clips and Headboard Locator Bolts. Have sent Email to Comfybeds. Instructions are also difficult to understand.

11 May 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re glad the delivery team placed the bed where needed.

We’re sorry to hear the fittings were missing and that the instructions weren’t clear. We understand how frustrating this is and our team will look into your email to get the missing parts sorted for you.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

On time delivery

Bed arrived on time as promised and the delivery guys took the bed straight to our second floor bedroom

23 May 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad everything arrived on time and that the delivery team got the bed safely up to your bedroom for you 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

For the price the bed is fair value for…

For the price the bed is fair value for money. The mattress is described as medium to firm - I’d say it’s definitely medium bordering on soft. It’s a very deep mattress - almost too see because the fitted sheets do t cover it properly and you can’t get ‘deep fit’ fitted sheets for a small double. It’s looks nice and my son likes it so all in all we’re happy.

23 May 2026
Unprompted review
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Reply from Comfybedss

Thanks for your detailed feedback, we’re really glad you and your son are happy with the bed overall 😊

We appreciate your comments regarding the mattress feel and depth as comfort can be quite personal from customer to customer. It’s great to hear you’re pleased with the look and overall value for money.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

On time,polite,helpful people

23 May 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad the team were polite and helpful and that everything arrived on time 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent

Plenty of choice of product. Provided with delivery date, received updates re my order. Delivery was on time, delivery guys were polite and professional. The quality of the product is exceptional for the price.

11 May 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review. We’re so pleased to hear you were happy with the choice of products, delivery updates and overall service. It’s great to know the delivery team were polite and professional, and that you’re happy with the quality and value of your order.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Good experience

Good experience, great team and service

18 May 2026
Unprompted review
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Reply from Comfybedss

Thank you for your kind review. We’re really pleased to hear you had a good experience and were happy with the service from our team.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Very comfortable

Very comfortable, more substantial than I’ve seen on other beds. And a great nights sleep. First class.

18 May 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased to hear you’re enjoying the comfort and quality of your new bed 😊

It’s great to know it stood out compared to others you’ve seen and most importantly that you’re getting a great night’s sleep.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

5 star service

From ordering to delivery it has been a 5 ⭐ sevice, great communication, very happy with my ottoman bed, it's given me the storage I've been needing for so long now.
Would use this company again, highly recommend.

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your lovely feedback, we’re really pleased you’re happy with your new ottoman bed and the extra storage it’s given you 😊

It’s great to hear everything from ordering through to delivery went smoothly. We really appreciate the recommendation and would love to welcome you back again in the future.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Happy customer

Great bed, sturdy and fit the measurements of a small child bedroom. Nice delivery service too

16 May 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad the bed was the perfect fit for the room and that you’re happy with the quality and sturdiness 😊

Great to hear the delivery service went smoothly too.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Easy ordering process online

Easy ordering process online, delivered straight to my sons bedroom and pre built (just headboard and feet to attach). Bed is solid and looks of good quality. Would recommend 👍🏼

15 May 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your feedback, we’re really glad the ordering and delivery process was easy for you and that your son is happy with the bed 😊

Great to hear you’re pleased with the quality and sturdiness as well. We really appreciate the recommendation.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

very good quality bed and mattress

Easy ordering process, very good quality bed and mattress!

8 May 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you found the ordering process easy and that you’re happy with the quality of your bed and mattress 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Good quality bed

A mix up with the delivery date but bed was delivered next day, apart from that so far so good. Bed seems really well built, good quality and the mattress are comfortable

8 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re sorry again about the mix up with the delivery date but we’re glad we could get this resolved quickly for you.

It’s great to hear you’re happy with the build quality and comfort of the bed and mattresses 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Quick and no problems

16 May 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad everything was quick and hassle free 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great delivery

Great delivery! Bed looks great and very comfortable mattress!!!

16 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the delivery and that you’re loving the look and comfort of your new bed 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent no-fuss service

Excellent service, rang me ahead and delivered on time.

Polite, efficient and tidy.

No fuss, no nonsense just how you want a delivery to be.

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased everything went smoothly and that the delivery team looked after you so well 😊

Exactly the kind of service we aim for. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Perfect delivery

Perfect delivery, time slot given and call prior to arrival. Much appreciated, thanks

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad the delivery process went smoothly and that the updates and call ahead were appreciated 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent

it's a great product,quality and workmanship is very good.Overall excellent service

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased you’re happy with the quality, workmanship and overall service 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Happy with the bed but was sent the…

Happy with the bed but was sent the wrong instructions so putting together was harder than it should've been.

14 May 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you’re happy with the bed 😊

We’re sorry the wrong instructions were included and appreciate you bringing this to our attention. We understand this would have made assembly more difficult than it should have been and we’ll feed this back internally to help improve our packing checks.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Ordering and delivery excellent

Ordering and delivery excellent. Good comms apart from the live chat - still waiting for a reply after 6 days

15 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the ordering process, delivery and communication overall 😊

We’re sorry to hear about the delay on live chat responses and appreciate you bringing this to our attention. This is something we’ll review internally to improve the experience going forward.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Late delivery but amazing quality bed

Despite the late delivery from the courier the quality of the bed is impeccable and I’m so pleased with the colour I picked (latte wool). The drawers are also really lovely aswell! I love the metal edge.

6 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased you’re happy with the quality and your fabric choice 😊 Latte Wool is a lovely choice.

We appreciate your patience with the delivery delay and we’re glad the bed, drawers and finishing details made it worthwhile in the end. Enjoy your new bed.

Regards
Comfybedss Customer Support

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