Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more
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really impressed with the quality when it arrived. The fabric feels lovely, the finish looks smart and the bed feels strong and well made. Before placing the order, I spoke to one of the sales pe... See more
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Great customer service when ordering, knowledgeable & advised all I needed to know. The Blanket box is gorgeous, love the colour & fabric. Wonderful quality for the price & exactly what I wanted. P... See more
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Company details
About Comfybedss
Written by the company
Comfybedss is a UK bed, mattress and furniture retailer focused on making better sleep and stylish homes more affordable. From ottoman beds, divan bases and mattresses to kids beds, upholstered bed frames, headboards and home furniture, we offer practical products designed for real homes, real budgets and everyday comfort.
Our mission is to make finding the right bed simple. Whether you need clever storage, a supportive mattress, a safe kids bed, a statement upholstered bed frame or furniture to complete your space, our range brings together comfort, practicality and modern design.
With a growing collection of bedroom furniture, flexible payment options and a focus on value, Comfybedss helps customers create a home that feels comfortable, organised and beautifully put together.
Our Promise to You
Written by the company
- We're Committed to Our Customers
- At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.
Free Fabric Samples
Order up-to 8 Free Fabrics
Not sure which fabric or colour is right for your bedroom? Order up to 8 free fabric samples from Comfybedss and see the quality before placing your order.
Contact info
Units 1 & 2 Central Workshops, WF13 2LZ, Dewsbury , United Kingdom
- 0333 533 0300
- info@comfybedss.co.uk
- comfybedss.co.uk
FLASH SALE ⚡️
4.4
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Really happy with the divan base
Really happy with the divan base. Delivery took a little longer than expected, but the tracking was clear and the product quality is very good.
13 March 2026
Reply from Comfybedss
Thanks for your feedback, we’re really glad you’re happy with the quality of the divan base 😊
We appreciate your patience with the delivery time and we’re pleased the tracking kept you updated throughout. Enjoy your new bed.
Regards
Comfybedss Customer Support
The price the delivery chaps took it…
The price the delivery chaps took it upstairs for me and the quality
5 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad you were happy with the value, quality and the help from the delivery team 😊
Regards
Comfybedss Customer Support
Fab service and product
Fab service and product. I originally messed up my order by choosing the wrong fabric but they changed it without any issues or delays.
6 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your kind feedback, we’re really glad the team could help get everything sorted for you quickly and without any hassle 😊
Great to hear you’re happy with both the product and the service. Enjoy your new bed.
Regards
Comfybedss Customer Support
Bed is fantastic
Bed is fantastic, exactly as described. I think delivery could be done quicker. Other than that it’s spot on.
30 April 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad you’re happy with the bed and that it matched your expectations 😊
We also appreciate your comments regarding delivery times and will take this on board as we’re always looking to improve. Enjoy your new bed.
Regards
Comfybedss Customer Support
I have recently ordered & received zip…
I have recently ordered & received zip link beds & am very pleased with the whole service. The communication has been excellent from ordering to delivery & the beds themselves are just what I was hoping for.
The only small issue I have is that there is a small mark on one of the headboards which the sellers are addressing . I can thoroughly recommend
7 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your feedback, we’re really pleased you’re happy with the zip link beds and the service from start to finish 😊
We also appreciate your understanding regarding the small mark on the headboard, and we’re glad our team is helping to get this resolved for you. Thank you again for the recommendation and support.
Regards
Comfybedss Customer Support
Prompt delivery and flexible with dates…
Prompt delivery and flexible with dates for delivery. Guys worked efficiently to set up the bed and disposed of waste materials.
5 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad the delivery process was smooth and that the team looked after everything for you efficiently. Enjoy your new bed 😊
Regards
Comfybedss Customer Support
Comfybedss are a great friendly…
Comfybedss are a great friendly reliable company. Fast delivery, Excellent care and consideration from delivery drivers.
I am so very very much impressed with my new bed base. It's perfect, amazing, the best bed base I have ever had iny 50 years of life! Storage absolute amazing space, couldn't be happier.
Customer service callback to ask how my purchase is were very kind , friendly, caring and honest. Amazing all round. Thank you Comfy beds, thank you Delivery Service and Thank you to the After Service Call Back Gentleman.
7 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your amazing feedback, this really means a lot to us 😊
We’re absolutely delighted to hear how happy you are with your new bed base and the storage space. Knowing you feel it’s the best bed base you’ve had is wonderful to hear.
We’ll also make sure your kind comments are passed on to our delivery team and aftercare team as they’ll really appreciate it. Thank you again for your support and enjoy your new bed.
Regards
Comfybedss Customer Support
Excellent value for money
Excellent value for money
Great service
Easy to build
4 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad you found everything great value for money and easy to put together. Enjoy your new bed 😊
Regards
Comfybedss Customer Support
Good experience
Good experience, accidentally ordered wrong mattresses but they kindly advised me before the transaction went through :)
1 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your kind feedback, we’re really glad the team could help before the order was processed and make sure you got the right mattresses 😊
Regards
Comfybedss Customer Support
Excellent company
Excellent company, great communication. Service was second to none. Would definitely recommend 👌
2 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your kind words, we’re really pleased you were happy with the communication and service throughout. We really appreciate the recommendation 😊
Regards
Comfybedss Customer Support
Product as expected and delivery was good
The Divan is good quality, as described, and the delivery was brilliant. Very helpful delivery team.
1 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad you’re happy with the quality of the divan and that the delivery team looked after you well 😊
Regards
Comfybedss Customer Support
Reply from Comfybedss
Thanks for your feedback, we’re really glad to hear you’re happy 😊
Regards
Comfybedss Customer Support
*AVOID* Customer service is some what…
*AVOID* Customer service is some what less then the generous 1 star I have given. Received my bed on Monday which was damaged in 2 areas. Unable to speak to anybody on the phone as they have no customer care for existing customers. Received email response today after I stated I wanted to return the bed as the whole process was likely to take weeks to resolve. I was told I would have pay a 50% restocking fee and £75 to have the bed collected even though it was damaged when delivered!! This company do not oblige with the consumer rights act. Stay clear. You have been warned.
6 May 2026
Unprompted review
Reply from Comfybedss
Hi Christian,
We’re sorry to hear you feel this way and appreciate you taking the time to leave feedback.
Having reviewed the correspondence, we can confirm that each of your messages was responded to within approximately 15 minutes, including following the Bank Holiday Monday delivery. We do understand how disappointing it is to receive an item with damage and appreciate the frustration this has caused.
To clarify, the restocking and collection charges mentioned apply to standard returns and would not apply where a manufacturing fault or delivery damage has been confirmed. As part of our process, we do ask for photos and information first so we can assess the issue correctly and arrange the appropriate resolution as quickly as possible.
We’re sorry this process left you feeling unsupported, as this was never our intention.
**UPDATE**
We can see the form was completed by yourself today and a resolution already offered.
Regards
Comfybedss Customer Support
This was my first order and so far I m…
This was my first order and so far I m very happy with the delivery times and the quality of the bed base . The only point I would like to highlight is to improve the look of the instructions . Very dark print and I had to google what where the wooden blocks for and how to use them for the head board on my ottoman. Otherwise great product
4 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your feedback, we’re really glad you’re happy with the delivery times and the quality of your bed base 😊
We also appreciate your comments regarding the instructions. That’s really useful feedback and something we’ll take on board to improve, especially around the print clarity and explaining the wooden blocks for ottoman headboards more clearly.
Thanks again for your support and enjoy your new bed.
Regards
Comfybedss Customer Support
Just a little early but that was good!
6 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re glad the early delivery worked out well for you 😊
Regards
Comfybedss Customer Support
Reply from Comfybedss
Thanks for your feedback, we’re really glad you were happy with the service 😊
Regards
Comfybedss Customer Support
I had a really positive experience with…
I had a really positive experience with Comfybedss from start to finish. I initially called their sales team before placing my order, and they were incredibly helpful over the phone. They took the time to walk me through the different options, explained the differences clearly, and made sure I chose the right combination for my needs. It didnt feel rushed at all, which gave me confidence in my purchase.
Ordering was straightforward, and the tracking updates were very good. I was kept informed throughout the process, which made a big difference as you always know where you stand with delivery.
Speaking of delivery, this was handled really well. D4u the delivery team were polite, professional, and respectful of my home. They brought everything into the room as requested and made sure everything was in place before leaving.
As for the product itself, Im very pleased with the quality. The bed feels sturdy, well made, and looks exactly as described. The mattress is comfortable and supportive, and overall it feels like great value for money.
All in all, a smooth experience with great customer service, reliable delivery, and quality products. I would definitely recommend Comfybedss and would use them again in the future.
13 March 2026
Reply from Comfybedss
Thanks so much for your detailed feedback, we really appreciate you taking the time to share your experience.
We’re so pleased to hear our sales team could help you find the right combination and make the process feel straightforward and stress free. Keeping customers informed throughout delivery is something we work hard on, so it’s great to know the tracking updates and delivery service made a positive difference.
We’ll also pass your kind comments over to the D4u delivery team. It’s great to hear they looked after your home and made sure everything was placed exactly where you needed it.
Most importantly, we’re delighted you’re happy with the quality and comfort of your new bed and mattress. Thank you again for your recommendation and support, we hope you enjoy many comfortable nights ahead 😊
Regards
Comfybedss Customer Support
Do not recommend
How could you improve? Send the correct part and dont dispute the fact email after email photo after photo even 2 videos, dont take your customers for morons who know 3 left top right corners AND only one right is never going to fit together properly its simple maths, not only will i not recommend i will actively discourage people from dealing with your company 1/5. Such a shame when it could have easily been rectified. I was eventually sent a return form, only to be told it would be £50 to return and £75 to deliver correct part(or the other way round) - fir the company’s error! absolutely shocking service either way and certainly would NOT recommend!
30 April 2026
Unprompted review
Reply from Comfybedss
We’re very sorry to hear about your experience and the frustration caused.
As part of our process, we do ask for evidence such as photos or videos so we can properly assess the issue before directing customers to complete the exchange/return form. The charges mentioned apply only where a customer is returning an item without any fault or issue.
If the problem is due to an error on our side, we can confirm that you will not be charged for this.
After checking our system, we are unable to see any completed form relating to this scenario.
Please complete the form so we can move this forward, and also get in touch with us directly via email at [info@comfybedss.co.uk so we can review your case as a priority and resolve this for you.
Regards
Comfybedss Customer Support.
Everything arrived on time and in good…
Everything arrived on time and in good condition and was as advertised.
1 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad everything arrived on time and just as expected. Enjoy your new bed 😊
Regards
Comfybedss Customer Support
Great value for money my son loves it…
Great value for money my son loves it and it fitted as they said
1 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your kind words, we’re really glad it was a great fit and that your son loves it. Enjoy 😊
Regards
Comfybedss Customer Support
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