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ComfybedssReviews 

2,170
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,062 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items like bed bases and mattresses are well-made, sturdy, and offer great value. The delivery service is frequently highlighted as efficient and professional, with many appreciating the helpful and respectful staff who often go above and beyond to assist with placement. However, some customers also noted occasional issues with delivery tracking and communication regarding delivery dates, leading to uncertainty. A few other people also felt that there were instances of damaged items upon arrival or missing parts, which required further resolution.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting efficient and problem-free processes... See more

Product

Clients share positive opinions on product quality, with many impressed by the construction, materials, and... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the construction,... See more

Staff

Reviewers mention positive feedback about staff, with many customers praising the delivery teams for being... See more

Service

Consumers find service to be positive, with many expressing satisfaction with the overall process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order the bed base on line. Great choice of colours and drawer options to select from. Delivery was on the specified day and within the allotted time window. The driver called 30 minutes be... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with our bed and headboard. I love the colour which certainly makes a difference in our bedroom. Only one negative comment which doesn't warrant taking away a 'star' is that messag... See more

Company replied

Rated 5 out of 5 stars

really impressed with the quality when it arrived. The fabric feels lovely, the finish looks smart and the bed feels strong and well made. Before placing the order, I spoke to one of the sales pe... See more

Company replied

Rated 5 out of 5 stars

Great customer service when ordering, knowledgeable & advised all I needed to know. The Blanket box is gorgeous, love the colour & fabric. Wonderful quality for the price & exactly what I wanted. P... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Furniture Store
  5. Mattress Store

Our Promise to You

Written by the company

We're Committed to Our Customers
At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.

Our Shipping Promise

Free 2-Man Room Of Choice Delivery

Experience hassle-free delivery with our premium service! Our skilled 2-man team will deliver your order directly to your room of choice, ensuring careful handling and precise placement. Whether it’s the master bedroom or a guest room, we take care of the heavy lifting so you don’t have to. All at no extra cost – because convenience and customer satisfaction are our priority!

Contact info

FLASH SALE ⚡️

15% Off Site-wide With Code: EXTRA15

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,170)

1,017 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent team

Excellent communication. Very polite and helpful. Managed to get bed up very tight cottage staircase. Highly recommend this guys.

23 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear the delivery team were polite, helpful and managed to get your bed up the tight cottage staircase. We really appreciate your recommendation.

Regards
Comfybedss Customer Support

Rated 1 out of 5 stars

Delayed delivery, wrong mattresses, still unresolved

Delayed delivery, wrong order and poor responsiveness and resolution.

Ordered zip and link beds and bases on 23rd May, based on quick delivery quoted on website. Unfortunately delivery didn’t happen until 11th June…..we arranged for someone to be in at allocated time but driver didn’t appear - only arrived 4 hours later at 9pm. These things happen.

The delivery was wrong, mattresses are 2.5 feet but bases are 3ft…..
I informed comfybedss who then asked for more photos with a tape measure. Emailed these. Only then was asked to resubmit with a different form…. Did that and received a holding response on 16th June to tell me I would hear in 72 hours. It’s now 23rd of June and no response.
I even offered to buy more mattresses to fit the bases but no personal attempts to discuss it resolve this.
I’m hoping someone senior from COMFYBEDSS sees this post and can call me to resolve quickly.
My order is
ORDER #COMFYBEDSS14732

11 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Hi There,

Thank you for your review. We’re sorry to hear about the delay and the issue with your order.

We can see the form was completed on 16th June. As advised, cases like this can take up to 7 working days to review and resolve, as we do need to investigate the matter fully before confirming the next steps.

You should most likely receive a response from our team by Wednesday or Thursday with an update on the exchnage.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent communication from start to…

Excellent communication from start to finish. Very friendly delivery guys. Bed was perfect would highly recommend

19 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear you were happy with the communication from start to finish, the friendly delivery team and your new bed. We really appreciate your recommendation.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

The quality it’s amazing and the price…

The quality it’s amazing and the price not big.

19 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your review.

We’re really pleased to hear you’re happy with the quality and found the price reasonable. We really appreciate your feedback.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great quality bed

Great quality bed, mattress and headboard, brilliant communication on delivery, delivery men just as good, overall would highly recommend

20 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear you’re happy with the quality of your bed, mattress and headboard. It’s also great to know the delivery communication and delivery team were both brilliant.

We really appreciate your recommendation.

Regards
Comfybedss Customer Support

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service . Explained that we needed bed ASAP as we had elderly relative being discharged from hospital. Comfybedss were true to their promise and we received bed in rapid time. Delivery driver was excellent as well. Would highly recommend Comfybedss due to the excellent service we received.

19 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased we could help get the bed to you quickly when it was needed urgently. It’s great to hear you were happy with the service and that the delivery driver was excellent too.

We really appreciate your recommendation.

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

So efficient and on time on delivery…

So efficient and on time on delivery day. ...if a few days longer wait which was ok.
Could have delivered the mattress protector at the same time as the bed for 5 stsrs..
Lovely bed by the way.

18 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your review.

We’re really pleased to hear delivery was efficient and on time on the day, and that you’re happy with your lovely bed.

We’re sorry there was a slightly longer wait and that the mattress protector wasn’t delivered at the same time. We appreciate your feedback and will pass this on to help improve the service.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Great!!!😊

From ordering to delivery it was a pleasant experience.
The product is very good and well made. Have recommended to others and will continue to do so.
Thank you

8 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear you had a pleasant experience from ordering through to delivery. It’s great to know you’re happy with the quality of the product and that you’d recommend us to others.

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Great bed but delivery longer than stated

Very happy with the bed. Good quality. Easy to build.

I was disappointed with the lead time for delivery. The website suggests delivery will be in 8 days, but in fact it was 3 weeks. There was also a lack of communication regarding delivery.

18 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your review.

We’re really pleased to hear you’re happy with the bed, the quality and that it was easy to build.

We’re sorry the delivery took longer than expected and that the communication wasn’t as clear as it should have been. We understand how frustrating this can be and will pass your feedback on to help improve this moving forward.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Delivery guys were fast

Maruf and Zee were very quick to get our order in place, all good.

19 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee were quick and got your order in place smoothly.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Maruf and Zee did an excellent job

Maruf and Zee did an excellent job. They were on time with a call when they were half an hour away. Bed moved and loaded in no time!

19 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee did an excellent job, kept you updated before arrival and completed the delivery quickly. We really appreciate your feedback.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Maruf and Zee were brilliant

Maruf and Zee were brilliant. Thank you for making the delivery nice and easy. Super kind and friendly. 👍

18 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee made your delivery nice and easy. It’s great to know they were kind, friendly and helpful.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Very happy with purchase

Very happy with purchase. Easy to order. Good communication and very pleasant and punctual delivery guys.

17 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re pleased to hear you’re happy with your purchase and found the ordering process easy. It’s also great to know the communication was good and the delivery team were pleasant and punctual.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Nice comfy bed and very good…

Nice comfy bed and very good delivery.We’ve been kept updated about the delivery from the very beginning and really is a hassle free experience.

17 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re pleased to hear you’re happy with your comfy bed and that the delivery was smooth. It’s great to know you were kept updated throughout and had a hassle-free experience.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Comfortable and lots of storage

Comfortable and lots of storage

16 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your review.

We’re glad to hear you’re finding it comfortable and making good use of the storage space.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Maruf & Zee we very polite and…

Maruf & Zee we very polite and considerate when carrying in the order.

Helped carry the bits upstairs for me which was a massive help .

Thank you

18 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee were polite, considerate and helpful when bringing your order upstairs. We really appreciate your feedback.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

maruf and Zee really great customer…

maruf and Zee really great customer service, quick delivery and amazing people

18 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee provided great customer service and that your delivery was quick. We really appreciate your kind feedback.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Maruf and zer did a perfect delivery…

Maruf and zer did a perfect delivery service, my order was neatly delivered,bed well set up and i recommend them 100percent

17 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re glad to hear Maruf and Zee provided a perfect delivery service, set up your bed well and made the whole experience smooth. We really appreciate your recommendation.

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Beds fine but damaged during delivery.

Beds fine but damaged during delivery.

13 June 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your review.

We’re glad to hear the bed itself is fine, but we’re sorry it arrived damaged during delivery. Please contact our customer support team with your order details and photos so we can look into this and help get it resolved.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent customer service

We had very good customer service from the outset which is a rare thing these days. We live in the Highlands and often have problems with deliveries but we were able to arrange this at no extra cost. We were given a discount and were able to discuss a divan base that split into four and zip and link mattresses. When the items were delivered we were very pleased with them. Thank you!

11 May 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your lovely review.

We’re really pleased to hear you had good customer service from the start and that we could help arrange delivery to the Highlands at no extra cost. It’s great to know you’re happy with your split divan base and zip and link mattresses.

Regards
Comfybedss Customer Support

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