CoinsBack Casino Reviews 

581
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide selection of games and the engaging gameplay available on the platform, often highlighting the variety and quality of options. Many users find the overall experience enjoyable and the site easy to navigate, frequently mentioning features like earning coins back and straightforward processes for playing and claiming. However, some customers also noted significant delays and difficulties with the redemption and payment process, with many reporting extended waiting times for winnings. Reviewers frequently reported issues with customer service, citing slow responses, unresolved problems, and a lack of direct human support. There were also mentions of account locking or verification issues, adding to the frustration for some users.

What people talk about most

Product

Customers had positive experiences with the product, praising the fun and variety of games, with many noting... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising it as a good site, fun, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fun games, easy redemption process, and... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant delays and difficulties in cashing... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting that support takes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have put 4 stars for now as I’m waiting on the redemption process. I did gift card for my first one because I figured it may be the fastest. We shall see as I’ve read some of these reviews on here a... See more

Rated 4 out of 5 stars

Coinsback is an awesome casino. They have all the good providers including my favorite Havksaw. They give you 50./. Back on every non winning spin of the houses edge. My first redeem went fine I won $... See more

Rated 4 out of 5 stars

I enjoylthe games provided, possibly could be more. It took a little too long for them to review my documents but afterwards they were quick with the payout.

Rated 4 out of 5 stars

Great site. Redemptions are a little slow (2 to 3 days) but overall I've had good experiences with them!


3.7

Average

TrustScore 3.5 out of 5

581 reviews

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3.7

All reviews

(581)

573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like playing on going back they have…

I like playing on going back they have great games and you play through and they give you some of your coins back you can get up to 40 and change back it depends how much you play you really need to check it out it's really awesome site

3 July 2026
Rated 5 out of 5 stars

I am new to this site

I am new to this site, verification was easy, great game choices. And its the first time i have won anything more than $100. You guys are awesome!!!

2 July 2026
Rated 1 out of 5 stars

Scam site

Looks like most online casinos they definitely take your money but if you happen to win maybe half of what you deposited they will cancel your request then if you try again will ignore you I think this site is a scam and I would only recommend if you like giving money away not receiving. Still waiting 7 days when I ask help they respond usually takes 3 business days when I ask what’s going on why 7 days no response even after waiting 2 days for response.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Racism & Fake casino

They clearly don’t care about their customers. I won 100sc and I redeemed it 4 days ago just for them to approve others payouts except mine, so I redid it again and they wouldn’t give me the code to verify and kept making me do multiple face scans. I put my info in and still couldn’t redeem, reached out to chat support and they were pretty non-existent. The bonuses are trash too, this website can receive deposits but difficult to payout. Highly don’t recommend you put a single cent into this site.

28 June 2026
Unprompted review
Rated 3 out of 5 stars

I’m rather disappointed in this site…

I’m rather disappointed in this site with the redemption time. It’s going on over 3 days and my request is still stuck on the first step with 0 movemnet. I did gift cards because every other site is pretty quick with gift cards but my redemption hasn’t even been looked at yet and I just keep getting the same generic response back from customer service. I did have high hopes in this casino ad was referring my friends to it but now I feel silly seeing I redeemed on Monday morning and it’s now almost the end of the week and I have 0 movement.

2 July 2026
Unprompted review
Rated 2 out of 5 stars

O nooooo coinsback please don't tell me…

O nooooo coinsback please don't tell me you to are one of those sneaky ass casinos that on your first redemption you pay out very fast just for the 2nd redemption to come along and it take for ever this is so frustrating when casinos do this because it starts to feel like your doing this on purpose in hopes the gambler can't be patient and screws there redemption off back on your site this tactic is so grimmy and I think casinos should be shut down who do this its so predatory if we win we should be paid pronto if we're fully verified just like any brick and mortar casino would please prove my suspicions wrong and grant my redemption and ill be glad to update this rating...thanks in advance!

29 June 2026
Unprompted review
Rated 1 out of 5 stars

They advertise 24 hr redemption on…

They advertise 24 hr redemption on Skrill well I have now Ben waiting for 5 days an still no redemption at first they would answer an say they were still in there window of 1 to 3 days when it’s never disclosed like that anywhere else but now they are not even responding just an other scam site stay away

2 July 2026
Unprompted review
Rated 1 out of 5 stars

I won once in the very beginning

I won once in the very beginning, cashed out $5000 no problems. After many deposits later, EVERY SINGLE GAME is an absolute loser. Doesn’t matter what time of day, denomination I spin, every single one is loss after loss. It also seems others have had the same issue that the initial game play was great and now that time has passed, it’s recycled, predictable losing spins. I permanently closed my account. The customer service times are absolutely trash as well. Taking over a week to hear back about anything on multiple occasions. I refuse to play into this nonsense that they claim that the games aren’t rigged. If I could give less stars and take stars away from other positive reviews, I absolutely would.

1 July 2026
Unprompted review

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