CoinsBack Casino Reviews 

581
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide selection of games and the engaging gameplay available on the platform, often highlighting the variety and quality of options. Many users find the overall experience enjoyable and the site easy to navigate, frequently mentioning features like earning coins back and straightforward processes for playing and claiming. However, some customers also noted significant delays and difficulties with the redemption and payment process, with many reporting extended waiting times for winnings. Reviewers frequently reported issues with customer service, citing slow responses, unresolved problems, and a lack of direct human support. There were also mentions of account locking or verification issues, adding to the frustration for some users.

What people talk about most

Product

Customers had positive experiences with the product, praising the fun and variety of games, with many noting... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising it as a good site, fun, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fun games, easy redemption process, and... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant delays and difficulties in cashing... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting that support takes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have put 4 stars for now as I’m waiting on the redemption process. I did gift card for my first one because I figured it may be the fastest. We shall see as I’ve read some of these reviews on here a... See more

Rated 4 out of 5 stars

Coinsback is an awesome casino. They have all the good providers including my favorite Havksaw. They give you 50./. Back on every non winning spin of the houses edge. My first redeem went fine I won $... See more

Rated 4 out of 5 stars

I enjoylthe games provided, possibly could be more. It took a little too long for them to review my documents but afterwards they were quick with the payout.

Rated 4 out of 5 stars

Great site. Redemptions are a little slow (2 to 3 days) but overall I've had good experiences with them!


3.7

Average

TrustScore 3.5 out of 5

581 reviews

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Asks customers to review

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3.7

All reviews

(581)

581 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for my redemption

Still waiting for my redemption. Keep getting the same message from support which is automated AI and not a human. Shouldn't take any casino site this long to process any redemption request. Need to receive my redemption and will not be playing on this site anymore. This is very unacceptable behavior and misleading information when the redemption page say instant.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

0/10 experience thus far.

I was super excited to hear from my friend that there was a new casino that honored redemptions quickly, unfortunately that’s not been my experience. I waited four days for it still to say pending. Canceled the bank transfer and put in my skrill info instead, hoping for a quicker timeline. Waited a day. Tried gift cards, which are usually instant, waited a day. Now it’s been five days since I originally won and still in pending. Reached out to customer service and naturally, the generic “ Due to an increased usage, the speed may be reduced” message from AI & no human to be found anywhere. 0/10 experience thus far.

30 June 2026
Rated 1 out of 5 stars

You have locked my account for reason…

You have locked my account for reason that weren't my fault but your systems. You will not let me and others redeem. What we have won. I don't recommend this social casino to anyone. This is proof that they can void or choose who not to pay. Some other were paid for their systems fault. But why not everyone?

Don't download this app. Choose other social casinos.

28 June 2026
Rated 5 out of 5 stars

My experience so far with Coinsback…

My experience so far with Coinsback social casino has been wonderful.They have a lot of great games to choose from and the verification and redemption process was very easy to do.Now there's is one particular thing that's my favorite with this company,I love how you receive coins back while you're playing your favorite games.I've played on other websites and they don't have this wonderful perk❤️ I'm so happy that I tried this website ❣️ Coinsback,. keep up the good work, you all are on to something phenomenal because you're different from other gaming websites.😉

4 July 2026
Rated 5 out of 5 stars

I love this casino

I love this casino! I hate that I’m in one of the states that has limited my ability to play certain games for sc! I highly recommend playing! I have received over $30 back already!

27 June 2026
Rated 4 out of 5 stars

Payout

I enjoylthe games provided, possibly could be more. It took a little too long for them to review my documents but afterwards they were quick with the payout.

26 June 2026
Rated 4 out of 5 stars

I have put 4 stars for now as I’m…

I have put 4 stars for now as I’m waiting on the redemption process. I did gift card for my first one because I figured it may be the fastest. We shall see as I’ve read some of these reviews on here and it worries me a bit. It is Friday night so it won’t surprise me if it’s not approved until next week but if it is they will definitely get that 5th star. I’ve liked the gameplay and so we will just wait on their redemption time…today is 7/3/26 at 10:15pm. Update to come

3 July 2026

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