Coinexx Reviews 

2,231
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Withdrawls always came through, Spreads are usually great unless close to market hours which is normal for ALL BROKERS. Excellent choice and partner to deposit your hard earned money to.

Company replied

Rated 5 out of 5 stars

James Cook has been a great help sorting out my login information, providing me with a step by step instruction list as to how to log into MT5. Very helpful.

Company replied

Rated 5 out of 5 stars

Anna & Stacy fixed my biggest issue I was having regarding my withdrawal requests ! I love using coinexx and I really like that I can trade with my MT5 app on my phone which make my trading daily SOOO... See more

Company replied

Rated 5 out of 5 stars

Had to add funds to my account and Marsha Matt helped me out with zero issues, and responded extremely quickly!

Company details

  1. Finance Broker

Written by the company

Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!


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You should know

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,231)

545 reviews in the last 12 months

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Rated 5 out of 5 stars

Marsha Matt was polite and helped me…

Marsha Matt was polite and helped me with my issue very quickly.

2 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Excellent customer support by Anna Carter from Coinexx

Just finished chatting with Anna Carter on Coinexx.com chat. I had questions about the 400% bonus promotion Coinexx is running till to end of April. Anna took her time to patiently answer every question and concern I had. It turns out that this promotion is actually great than being funded by some prop firms. My trading will have a buffer I really need. Thanks Miss Carter for all you helping.

31 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Jim Cook is a good helper to get you…

Jim Cook is a good helper to get you bac up and running!!!

Thanks JIM

1 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

THE INFORMATION WAS VERY ACCURUTE AND…

THE INFORMATION WAS VERY ACCURUTE AND EASY TO FOLLW , SHE KNEW EXACTLY WHAT TO DO AND VERY KNOWLEGDEABLE ,.

1 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Excellent communication from Stella!

Excellent communication from Stella Lewis (agent) as she assisted me with various issues!

1 April 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Sam's Adam did amazing he walked me…

Sam's Adam did amazing he walked me through and made sure I received what I needed.

31 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Stella Lewis was the rep who I chatted…

Stella Lewis was the rep who I chatted with. She led me right to how my issue can be fixed. She had a great comand of the system and was very helpful and friendly.

Thank You Stella!

31 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Appreciation

As always, they were able to find the subject correct it and notify me so thank you

31 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

James ROCKS!

James exceeded my expectations. He was knowledgeable and patient with me. Thank you James!!

30 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Ana was great very helpful and fast

Ana was great very helpful and fast

30 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Marsha was very good and understanding

Marsha was very good and understanding
7 people I spoke with struggled to assist she made sure I was help and understood, keeping me here longer

29 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

James Cook was very kind and went above…

James Cook was very kind and went above and beyond to make sure the error was corrected and I was satisfied.

29 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

They have the best customer services…

They have the best customer services and Garry smith solve my problem I had on my account and he immediately solved it !

29 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Garry Smith went above expectations and…

Garry Smith went above expectations and fixed my problem, great customer service!

29 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Needed help to transfer between…

Needed help to transfer between accounts as Coinexx was experiencing an issue showing the account balances. Garry Smith helped me today.

28 March 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

What made my experience great, great customer service

What made my experience great, Anna Carter was patience and kind with her words.

27 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

New customer to Coinexx and so far it's been 5 stars!

New customer to Coinexx and so far it's been great. Had to reach out a couple of times for questions and the live chat team were really quick and responsive. Answered my questions super fast and they seem to be available for many hours during the day which is a plus. but the best thing so far was the last interaction i had with Anna C. who helped me take advantage of their deposit bonus. They match every deposit over $100 with the same amount, so you get +100% on your equity. Now there's terms with it of course and you can't withdraw it, but it doubles your trading equity for you to keep the profits. Coinexx 5 stars, Anna C. 5 stars.. keep it up!

27 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Gary Smith was very helpful when I…

Gary Smith was very helpful when I tried to reset my Demo acct capital. He was patient and timely. Coinexx live chat is top notch.

26 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Demo Account Balance

I needed a demo account with a set balance to match personal accounts for testing strategies. Garry Smith helped me out and quickly got my demo account set up.

26 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Best in the Land. Thanks for the great assist.

26 March 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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