I hate having to deal with customer service issues via chat as it’s usually a frustrating cycle of choosing the wrong prompts for my issue with an AI bot. However tonight Stella helped resolve my issu... See more
Company replied
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I hate having to deal with customer service issues via chat as it’s usually a frustrating cycle of choosing the wrong prompts for my issue with an AI bot. However tonight Stella helped resolve my issu... See more
Company replied
Sophia Brooks did help me very well with my concerns. She help me with creating live account. When I have trouble connecting it to MT5, she help me as well and it was successful. She's very knowledg... See more
Company replied
I worked with a Coinexx associate via chat named James Cook and he was knowledgeable and helped to solve all of the troubles I was having. He tracked down my transfers and added in the bonus I was try... See more
Company replied
Sam and Stacy both helped me in customer service. They were fantastic!! Solved my issues so nicely and efficiently. I highly recommend this broker!
Company replied
Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!
P.B. 1257 Bonov-Road, KM, Fomboni, Comoros
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Needed help to transfer between accounts as Coinexx was experiencing an issue showing the account balances. Garry Smith helped me today.

Reply from Coinexx
What made my experience great, Anna Carter was patience and kind with her words.

Reply from Coinexx
New customer to Coinexx and so far it's been great. Had to reach out a couple of times for questions and the live chat team were really quick and responsive. Answered my questions super fast and they seem to be available for many hours during the day which is a plus. but the best thing so far was the last interaction i had with Anna C. who helped me take advantage of their deposit bonus. They match every deposit over $100 with the same amount, so you get +100% on your equity. Now there's terms with it of course and you can't withdraw it, but it doubles your trading equity for you to keep the profits. Coinexx 5 stars, Anna C. 5 stars.. keep it up!

Reply from Coinexx
Gary Smith was very helpful when I tried to reset my Demo acct capital. He was patient and timely. Coinexx live chat is top notch.

Reply from Coinexx
I needed a demo account with a set balance to match personal accounts for testing strategies. Garry Smith helped me out and quickly got my demo account set up.

Reply from Coinexx
Awesome customer service. Best in the Land. Thanks for the great assist.

Reply from Coinexx
james cook assisted me very fast and helped me with all my concerns love this company please do not change

Reply from Coinexx
MT4 Platform, Quick Withdrawals. I have traded with them for years. They are one of my favorite brokers.
I have $30k there now and have received the funds (partial or full draw) when I have requested various amounts and received them within 24 hours of the request.

Reply from Coinexx
Been with coinexx for 2+ years always been very helpful and very trustworthy with my deposits and withdrawals .
Customers service members like Anna Carter who just helps me today with a delay deposit answer and solved my problem very quickly within me messaging them in 10 minutes. I appreciate the service you guys provide and hope for yall to see my journey when I become successful it’s will happen this year 2026 📈💸💯

Reply from Coinexx
I reached out to support to ask about using micro lot sizes to trade indices on my account. I forgot that I had accepted a bonus that increased my leverage, but it also removed the micro lots feature. The support agent, Stella Lewis, was so pleasant and helpful. After reaching out to her support team, she was able to add the micro lots feature back to my account! I have been using this broker for a couple years, and have never had any complaints. Deposits are quick and easy, and so are withdrawals!

Reply from Coinexx
Anna Carter was my customer service representative. She was very polite and professional. She resolved my issue quickly. Coinexx is top notch.

Reply from Coinexx
Mr. James Cook is an absolute star!!! Love your work good sir. Used this services number of times, fast withdrawals, deposit bonuses always get approved immidiataly, i literally have nothing negative to say about this Broker, love em!!!

Reply from Coinexx
Coinexx helped me with changing my leverage on my account and Anna Carter was awesome with making sure my deposit was successful and she also made sure the 100% bonus was added. Thank you Anna.

Reply from Coinexx
I had a question and Anna Carter helped me out. She was super quick and helpful. Great support!

Reply from Coinexx
Anna was super helpful when it came to getting back into my account

Reply from Coinexx
My experience was great because James Cook stayed online with me the whole time and when things did not work the way they should, he reset my password. I am in my live account.

Reply from Coinexx
At first i was nervous because one of my transfers for 8k was under review and took some time. I initiated the withdrawal request on Friday. I was scared as early Monday morning I did not see the request even though money was deducted from my trade equity. During the waiting period the customer service was amazing and they were very helpful. Yes, they may sound vague but they eventually and always have come through. I recommend coinexx to others. Just give them grace and they will come through. I thank them for that. Definitely worth being a client

Reply from Coinexx
the support staff at coinexx are patient and helpful and i love how fast they process withdrawals and deposit. Definitely a winner with these guys!!

Reply from Coinexx
anna was absolutely brilliant again sorting out my issue.
Thanks Anna Carter

Reply from Coinexx
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