Coinexx Reviews 2,196

Marsha Matt was so much help and was extremely patient with me, and guided me through a tough and stressful moment. Without Marsha Matt, I could've given up but because of the loyalty and dedication of Marsha, I stayed focused and knew everything would be alright. In which not only is everything alright, but it's great. Thank you, MARSHA MATT

Great customer service with Marsha. The representative was patient and efficient with my resolution to get funds transferred. I can truly appreciate the professionalism and systematic approach. The communication was clear and effective from start to finish. Thanks again for your help!

Sophia Brooks very kind very helpful Sophia Brooks helped solve login issues.
Thanks
Sophia Brooks

James Cook did a fabulous job answering all of my questions when I was logging into my MT5 demo account with Coinexx for the first time. I had several questions and he was so efficient and helpful, I am very impressed with this broker and their helpful customer service!!!

Great help assisance plus Coinexx offers the best commission rate in the industry.

It was great experience, Stacey the live agent was able to give quick and knowledgeable answers to all of my questions. You rock Stacey keep up the good work!!!

support with coinexx is a efficient workinking system thanks to Stella lewis i felt assured of a smoot transaction with the accounts . helpful and team working

I recently had an excellent experience with the support team at Coinexx, and I felt it was worth sharing. I reached out regarding an issue with my account, and the level of customer service I received was outstanding from start to finish.
The support team was quick to respond, highly professional, and genuinely committed to resolving my concern. They took the time to clearly explain everything, walked me through the necessary steps, and made sure I fully understood the process. What stood out most was their patience and attention to detail—they didn’t rush the interaction and made sure my issue was completely resolved.
In an industry where timely and reliable support is critical, Coinexx really delivered. Their responsiveness and dedication gave me a lot of confidence in continuing to use their platform.
Highly recommend their service to anyone looking for a broker that truly supports its clients.

Every time I contact costumer support they answer at the moment, Marsha help me last time and she resolve my deposit status.
Everything is going good👌🏻

Sophia Brooks was super amazing helping with all of my questions and getting me set up properly. Great customer service! Highly recommend!

Sophia has been awesome answering my questions and pointing me in the right places for additional information.

Anna Carter was really good at helping me out!

"I had an excellent experience with Marsha Matt. The support team was responsive, professional, and guided me through a withdrawal issue step by step, made sure my funds were safe, and resolved my problem quickly. Thank you .

Marsha Matt was great and answered all my questions. My issue was resolved within minutes.

Stella was a fantastic CSR - she restored my lost funds to a new live account. She was patient, kind and extremely helpful. She deserves a pay raise!!

Today I asked for help regarding the bonus/credit to my live account i just funded. The service representative, Anna Carter, was great at solving my request in a couple of seconds. So far my experience has been excellent. Will recommend this broker to my friends.

Hello guys Marsha she was wonderful and nice. I appreciate her Customer Service..

I had issues with transactions and James Cook helped me through solving the issue.

I have been a Coinexx customer with no issues. Over the weekend I couldn't log into my account. I finally get a hold of someone in customer support. They try to help me reset passwords....etc. Then they tell me my account has been recycled and I need to setup a new account. I setup the new account and ask when my funds will be transferred to my new account. They say what funds? I have a statement from them 6 days ago....the end or March. Showing my account balance. He says they need to start a ticket to get this resolved. Customer service is now asking for a record of my deposit. I have provided them that information.....RUN FOR THE HILLS. I can't believe they send me a statement 6 days before this happens they act like they don't know how they can trust that I had funds in my account. BEWARE******** 04/08/2026 I Would like to give an update of Coinexx. After a few days of back and forth emails, Coinexx has restored my funds to my new account. My trust in them is quite small at this time. Wondering when the next time they are going to Zero my account and act like they didn't know I had money in there.