Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... See more
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See what reviewers are saying
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... See more
I gave a 1 star review to Coffee Supplies Direct for poor after sales service as my emails were unanswered. It turns out that the mails went straight to spam - has never happened to me before. Once co... See more
Found this company quiet by chance and the A mod A Mio Lavazza pods were exactly what's on the box and with the postage undercuts another large retail establishment by a lot I will be using them ag... See more
Company details
About Coffee Supplies Direct
Written by the company
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Contact info
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, United Kingdom
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service and delivery
27 December 2024
Well priced
27 December 2024
Impressive business meeting the needs of the coffee addicted
I have been ordering from Coffee Supplies Direct for a few years now and throughout that time have always been impressed by the speed, efficiency and accuracy in fulfilling my orders.
2 January 2025
Always very quick delivery and coffee…
Always very quick delivery and coffee is always good.
2 January 2025
Amazing, Perfect experience!
I genuinely thought the site was a scam, I ordered on a credit card because I genuinely didn't think that coffee supplies direct could supply the Tea at that price.
I was mistaken, they offered a simple process from purchase to the speedy delivery.
The pricing beats supermarket prices easily!
They were the only place I could find that supplied Lapsang souchong tea that didn't cost a fortune and actually had stock!
Will definitely be coming back for more when I run out!
Well done Coffee Supplied Direct, you get a high-five (out of five) from me!
31 December 2024
Ordering is easy & delivery is…
Ordering is easy & delivery is excellent. They are my go to for my coffee. Have recommended to friends & family.
2 January 2025
Why has Maxwell House changed the…
Why has Maxwell House changed the cappuccino sachet recipe- I used to only buy this brand, but since re-packaging the coffee is no longer as nice. I have now changed brands because there was no need to alter the sachets, they were great as they were- very disappointed !!!!
6 January 2025
Unprompted review
Reply from Coffee Supplies Direct
Hi Judy,
Thank you for sharing your feedback with us.
We're sorry to hear that the recent changes to the Maxwell House cappuccino sachets have not met your expectations. We understand how disappointing it can be when a product you love is altered. Please be assured that we will pass your comments along to the manufacturer. Your input is valuable, and we appreciate you taking the time to let us know. We hope to continue serving you in the future and find a product that better suits your needs.
Best regards,
Coffee Supplies Direct.
Received in good condition with longer…
Received in good condition with longer shelf life. I will repeat within this week. thank you!
27 December 2024
Good price good service.
31 December 2024
it's been a week and still no delivery
it's been a week and still no delivery! so much for the royal mail and 48hour tracked typical these days of the post office but if you want more business from me you need to sort out your carrier.........
31 December 2024
Reply from Coffee Supplies Direct
Hi Andrew,
Thank you for your feedback, and we apologize for the delay. Your order was shipped on 31/12, and typically, it takes between 2 to 3 working days for delivery (not guaranteed). Today marks the 3rd working day, so your order should be delivered shortly. We understand your frustration and are committed to improving your experience. If there are any further issues, please don’t hesitate to contact us!
Best regards,
Coffee Supplies Direct.
This is my third order
This is my third order. No problems with order or delivery so I will keep ordering from this company.
30 December 2024
Ordering easy and arrived on time
31 December 2024
Wide choice of coffee very quick…
Wide choice of coffee very quick delivery well done
30 December 2024
Great price and speedy delivery
Great price and speedy delivery - supporting a uk company
30 December 2024
Great service and prompt delivery.
Great service and prompt delivery.
Can’t ask for more.
30 December 2024
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