Brilliant Service. Exceeded expectations and response was quick. Solution even better, which we are very grateful for. Thank you!
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See what reviewers are saying
I support a small parish council that wished to migrate to a gov.uk domain. Cloud Next have been very patient, as anybody supporting a PC needs to be. I have just completed the email migration and enc... See more
Company replied
The quality of support is excellent and extremely patient. Cloud Next provide cost effective solutions for everyone, whether it's just a private email domain to a fully fledged website system. Ev... See more
Company replied
I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two... See more
Company replied
Company details
Written by the company
Web Hosting, WordPress, VPS & Domains Since 2008. Seriously-fast, secure & ultra-reliable hosting backed by 24/7 expert UK support. Unlimited FREE WordPress, Website & Email migrations from your current host. Quick, easy, hassle free & no downtime.
Contact info
18-19 Iron Gate, DE1 3GP, Derby, United Kingdom
- 0333 202 1032
- sales@cloudnext.uk
- cloudnext.uk
4.8
Excellent
616 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cloud Next® - Web & WordPress Hosting
Hi Graham
Thank you again for another 5 star review of Cloud Next. I'm so pleased that you continue to found our service efficient and professional - especially our support team.
Thank you again for the review and as ever if there is anything we can do to help or assist you, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Very Happy Customer
Very helpful and efficient staff make the process of obtaining a .gov domain much easier than expected.
16 April 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi
Thank you so much for your review of Cloud Next. It is appreciated by everyone here. I'm so pleased that from our sales to our support team, we were able to help you with the registration of your .gov.uk domain efficiently and quickly.
We look forward to providing you with this level of service for a long time to come. If there is anything we can help you with, please do get in touch.
Kind regards
Stephen
Cloud Next
Reply from Cloud Next® - Web & WordPress Hosting
Hi Carl
Thank you again for another fantastic review of Cloud Next. We do appreciate the reviews you leave.
It's great that you have found our service to be excellent. We look forward to providing you with a fault free service for a long time to come.
Thank you again, and as ever if we can help, do get in touch.
Kind regards
Stephen
Cloud Next
Best hosting company ever
Best hosting company ever, so helpful and fast when anything needs doing.
25 February 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Amanda
Thank you so much for your review of Cloud Next, we really appreciate it. It's fantastic to read that you have found us to be the best hosting company ever! I'm so pleased you have also found our support team helpful and fast when needed.
Thank you again for your review and of course if we can help, please do get in touch.
Kind regards
Stephen
Cloud Next
I have used this company for several…
I have used this company for several years and they never let me down. I would always recommend them
23 February 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Chris
Thank you so much for your 5* review of Cloud Next, we very much appreciate it. It's great to hear from a customer of several years experience, and we look forward to several more!
Thank you again for the review and the recommendation. If you do need any assistance, please don't hesitate to get in touch.
Kind regards
Stephen
Cloud Next
Instant reply to my query....
Instant reply to my query and all sorted really quickly. Superb service!
5 February 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Ross
Thank you so much for another fantastic review of Cloud Next. It's great to hear that our support team were able to answer and resolve your query quickly. We look forward to providing this level of service to you for a long time to come.
Thank you again for the review, and if we can help please do get in touch.
Kind regards
Stephen
Cloud Next
This hosting company definitely goes…
This hosting company definitely goes the extra mile to help you out, been with them for a few years now and they reply to your ticket almost immediately and problem (which was my own fault) remedied within minutes! Well done to everyone!!
25 January 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Robbie
Thank you so much for taking the time to leave a great review for Cloud Next. It is very much appreciated. It's fantastic to read that you have found our support team go the extra mile and when needed have been able to help and assist you in minutes!
Thank you again for your review and as ever if we can help, please do get in touch. We look forward to you as a customer for many more years to come.
Kind regards
Stephen
Cloud Next
Reply from Cloud Next® - Web & WordPress Hosting
Hi Fiona
Thank you so much for your review and your taken to do so. I'm so pleased that you have found our service to be excellent. We look forward to providing you with this level of support for a long time to come.
Thank you again for your review and if there is anything we can help with, please do get in touch.
Kind regards
Stephen
Cloud Next
Pleasure to communicate with
Cloud Next responded quickly to my queries, persevering over a number of additions to my ticket, offering suggestions and advice until eventually my problem was resolved.
13 January 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Stephen
Thank you so much for taking the time to leave a review. It is very much appreciated by everyone here.
I'm so pleased that our support team were able to quickly help and assist you with your enquiries to resolve your problem. We look forward to helping you again in the future if and when required. Thank you again for your review of Cloud Next.
Kind regards
Stephen
Cloud Next
First Class!
After a long average service provided by a multi-national host, I had been looking for a more personable service that fits my needs. In the space of 72 hours I have been able to migrate 18 sites! The user interface is fantastic and secure, and the support is responsive and 1st class, even over the holiday season! Here is to a happy future!
27 December 2024
Reply from Cloud Next® - Web & WordPress Hosting
Hi Matt
Thank you so much for your review of Cloud Next. I'm so pleased that you have found our service first class and that our support team were able to help successfully migrate 18 of your sites in a short space of time.
We look forward to a happy future with yourself as well. Thank you again for the review and if we can help with anything, please do get in touch.
Kind regards
Stephen
Cloud Next
Reply from Cloud Next® - Web & WordPress Hosting
Hi Joe
Thank you so much for your review, we really appreciate it. I'm so pleased that our support team were able to quickly help you to resolve your site malware issue.
If you need any help or assistance in the future, please do get in touch.
Kind regards
Stephen
Cloud Next
Needed email accounts at very short…
Needed email accounts at very short notice for a parish council and Cloud Next not only provided these but assisted with the set up of MX records incredibly quickly. Very responsive and a great start to what I hope will be a long and mutually beneficial relationship.
20 November 2024
Reply from Cloud Next® - Web & WordPress Hosting
Hi Robin
Thank you so much for leaving a review for Cloud Next, we really appreciate you doing so. I'm so pleased to read that our sales and support teams were able to quickly get you setup with mailboxes on your package and get everything working for you.
We look forward to providing you this level of responsiveness and service for a long time to come in a mutually beneficial relationship. Thank you again and if we can help, please let us know.
Kind regards
Stephen
Cloud Next
Reply from Cloud Next® - Web & WordPress Hosting
Hi Darren
Thank you so much for your Cloud Next review, it is really appreciated. It's fantastic to read that you have found our support team provide excellent service. We think they are amongst the best!
If we can help in the future, please do get in touch. Thank you again.
Kind regards
Stephen
Cloud Next
CloudNext are just amazing
CloudNext are just amazing. They are quick to respond and always helping
9 October 2024
Reply from Cloud Next® - Web & WordPress Hosting
Hi Mr Woodrow
Thank you for taking the time to leave a great review for Cloud Next. It is very much appreciated.
I'm so pleased that you have found us amazing to deal with and our support team quick and helpful. If they can ever be of any assistance in the future, please do get in touch.
Thank you again.
Kind regards
Stephen
Cloud Next
Amazing patience
Amazing patience, detailed analysis and problem solved. My website had large amount of malware preventing updates and changes. This solved the problem which many others just stated 'use a plugin'.
Clear communication provided throughout the process.
12 September 2024
Reply from Cloud Next® - Web & WordPress Hosting
Hi there
Thank you so much for your review of Cloud Next. We very much appreciate the review and your taken to do so. I'm so pleased that our support team were able to provide clear communication to help you resolve your site issue. We think they are pretty fantastic :)
We look forward to assisting you in the future; if and when required. Thank you again for your review.
Kind regards
Stephen
Cloud Next
Stress-free site migration
I needed a site migrating across to Cloudnext, and I was worried about downtime and potential loss of traffic. I was reassured by one of the technical team that all would be fine, and I sat back as they took care of the whole thing in a matter of minutes with no hiccups. I was amazed at the speed and efficiency and so happy that something I found so stress-inducing was taken on by someone so competent. Can't fault them!
3 October 2024
Reply from Cloud Next® - Web & WordPress Hosting
Hi Andy
Thank you so much for your fantastic review, we really appreciate it. I'm so pleased that our support team were able to help you migrate a site to us, and manage the process from start to finish to ensure this was done successfully.
If you have any more sites you need assistance in transferring or anything else we can help you with, please don't hesitate to get in touch and we'll be more than happy to help. Thank you again.
Kind regards
Stephen
Cloud Next
Friendly and very helpful
Managed to speak to a real and friendly person on the phone and then get my request actioned quickly by the tech support guys.
1 October 2024
Reply from Cloud Next® - Web & WordPress Hosting
Hi Rob
Thank you for taking the time to leave a review for Cloud Next, it is very much appreciated. I'm so pleased that our support team were able to quickly and efficiently action your request.
We look forward to being able to provide you with this level of service for a long time to come. Thank you again for the review and if there is anything we can do for you, please do get in touch.
Kind regards
Stephen
Cloud Next
terrible INTENT to sort out issues
At least other companies have a phone. Whoever is answering the support either hates their job or is trying to sabotage the company. This company sends you round the bend with their rubbish email responses. They have little to no experience in answering questions. They literally have no intent to answer your questions and they string you along for days trying to get basic things answered. Avoid this company if you are time poor. I will be moving now from cloud next as soon as possible.
24 September 2024
Unprompted review
Sorted within 30 minutes
23 September 2024
Reply from Cloud Next® - Web & WordPress Hosting
Hi Elizabeth
Thank you so much for your Cloud Next review and your time taken to do so. I'm so pleased that our support team were able to help and resolve your issue quickly. We look forward to providing you with this high level of customer support for a long time to come.
Thank you again for your review and if there is anything further we can help you with, please do get in touch.
Kind regards
Stephen
Cloud Next
Efficient, Helpful & Kind
From start to finish, everyone was very efficient, helpful and kind.
The transfer was extremely smooth and this is the first time that this has been made so easy for us.
Thank you.
6 September 2024
Reply from Cloud Next® - Web & WordPress Hosting
Hi Rachael
Thank you do much for taking the time to write a wonderful review of your experience with Cloud Next.
I'm so pleased that our sales and support teams were able to help you through the entire process of your transfer, making this a smooth experience for you.
Thank you again and if there is anything else we can help you with, please get in touch.
Kind regards
Stephen
Cloud Next
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