Brilliant Service. Exceeded expectations and response was quick. Solution even better, which we are very grateful for. Thank you!
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See what reviewers are saying
I support a small parish council that wished to migrate to a gov.uk domain. Cloud Next have been very patient, as anybody supporting a PC needs to be. I have just completed the email migration and enc... See more
Company replied
The quality of support is excellent and extremely patient. Cloud Next provide cost effective solutions for everyone, whether it's just a private email domain to a fully fledged website system. Ev... See more
Company replied
I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two... See more
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Company details
Written by the company
Web Hosting, WordPress, VPS & Domains Since 2008. Seriously-fast, secure & ultra-reliable hosting backed by 24/7 expert UK support. Unlimited FREE WordPress, Website & Email migrations from your current host. Quick, easy, hassle free & no downtime.
Contact info
18-19 Iron Gate, DE1 3GP, Derby, United Kingdom
- 0333 202 1032
- sales@cloudnext.uk
- cloudnext.uk
4.8
Excellent
616 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Amazing support team as always
Amazing support team as always. This isn't the first review I've left (probably the 3rd of 4th over the years) but I can still honestly say that their support team are second to none. Replies come through within minutes and they always nail every issue.
There is no other hosting company worth using in my experience (and I've tried a LOT!)
13 October 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Lee
Thank you so much for another fantastic 5 star review of Cloud Next. It is really appreciated, Thank you as well for your comments and feedback on our support team. I'm so pleased that you have continued to find their support quick and they are able to help you resolve any issue.
We look forward to providing you with this level of support for a long time to come. Thank you again for the review and if we can help, you know where we are.
Kind regards
Stephen
Cloud Next
Excellent customer service
Excellent customer service. Very prompt to respond and went above and beyond to ensure my query was resolved. I would highly recommend them.
8 October 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi there
Thank you so much for your 5 star review of Cloud Next, we really appreciate it and your time taken to do so.
I'm so pleased that you have found our support team to provide excellent customer service and they were able to quickly resolve your query. We look forward to providing you with this level of service to you for a long time to come.
Thank you again for the review and the recommendation. If we can be of any assistance going forward, please do get in touch.
Kind regards
Stephen
Cloud Next
Great support at all times
Great support at all times. CloudNext stands out to be the future with excellent customer services and a well-experienced technical team. Complete one-stop shop at an affordable price.
19 September 2025
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Chairmanladi
Thank you so much for your review of Cloud Next, we really appreciate it. It's fantastic to read about your experience with our support team and I'm so pleased that you have received great customer service from them.
We look forward to offering this level of service for a long time to come. Thank you again for your review and if we can be of any further help, please do get in touch.
Kind regards
Stephen
Cloud Next
Great communication and very responsive…
Great communication and very responsive to requests.
17 September 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Tony
Thank you so much for taking the time to leave a review for Cloud Next, we really appreciate it. It's great to read about your experience with our support team and that the communication was great and they were very responsive. We look forward to maintaining and exceeding this level of service for you in the future.
Thank you again for your review and if we can be of any further assistance, please do get in touch.
Kind regards
Stephen
Cloud Next
Reply from Cloud Next® - Web & WordPress Hosting
Hi Stephen
Thank you so much for your review of Cloud Next, we really appreciate it. I'm so pleased to read that our support team were able to promptly help and assist you with your billing enquiry.
If you have any more enquires or require assistance with anything else please do get in touch.
Thank you again.
Kind regards
Stephen
Cloud Next
Perfect and Super Service!
I am absolutely impressed with the service from CloudNext.uk. Everything works fast, smoothly, and without any issues. The support team is always friendly, professional, and quick to help whenever I have a question. The whole experience is reliable, easy to use, and truly outstanding. I highly recommend CloudNext.uk to anyone looking for top-class hosting and customer care!
12 September 2025
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Ralf
Thank you so much for your fantastic review of Cloud Next. I'm so pleased to read that you have found our hosting fast and without issue. I'm more pleased to read about your interactions with our support team - It's great you have found them quick, friendly and professional.
We look forward to providing you with this level of service for a long time to come. Thank you again for the review and if we can help, do get in touch.
Kind regards
Stephen
Cloud Next
Super fast response and fix
Super fast response and fix to a non-urgent query, as always!
26 August 2025
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Christopher
Thank you again for a fantastic review of Cloud Next. I'm so pleased that our support team were able to not only provide a fast response but provide a fix as well.
We look forward to providing you with this level of service for a long time to come, and as always do get in touch if we can help.
Thank you again.
Kind regards
Stephen
Cloud Next
First Impression? Impressive!
I've only just signed on to CloudNext on behalf of my parish council. What a great start we're having ... all questions answered straight away. I'm very impressed and, going by other reviews, I don't believe I'll be disappointed.
13 August 2025
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Joyce
Thank you so much for your review of Cloud Next, we really appreciate it. I'm so pleased that we've been able to give you an impressive first impression and that the sales/support team have been able to help and assist with the hosting/domain for your Parish Council.
We look forward to providing you this level of service for a long time to come. Thank you again, and if we can help please do get in touch.
Kind regards
Stephen
Cloud Next
Always Perfect
Not for the first time - had an issue I didn't understand, contacted support, 100% resolution within 30 minutes. Simply the best out there!
29 July 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Paul
Thank you again for a fantastic 5 star review of Cloud Next. I'm so pleased that our support team have continued to deliver and provide you with quick resolutions to your questions and issues.
We hope to continue this for a long time to come and keep delivering this level of service! Thank you again.
Kind regards
Stephen
Cloud Next
Excellent support and migration tools
I was attracted by Cloud Next's prices and, after some research, decided to move a number of websites to their hosting. It's the kind of job I dread but after moving 10 websites, 30+ email accounts. multiple MYSql databases and 35Gb of data, I can honestly say it was far easier and less stressful than I though possible.
The email and wordpress migration tools made everything so quick and easy. The only issue I had was with the DNS records of one site - I raised a support ticket at 10.20pm and it was fixed by 10.40pm!
After 25+ years of website building using a number of highly recommended webhosts, I have not experienced better support. Nice fast servers too.
25 July 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Daniel
Firstly thank you for taking the time to leave such a fantastic review of Cloud Next. I'm so pleased that our support team were able to help and assist in the migration of your websites, email accounts and MySQL databases. I'm glad they were able to make the process easier and less stressful!
Thank you again for your review and your recommendation. If there is anything we can do going forward please do not hesitate to get in touch. We look forward to providing you this level of service for a long time to come.
Kind regards
Stephen
Cloud Next
Excellent service
Despite it being a Sunday, we got a very speedy response and resolution. Very impressed indeed!
12 July 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi there
Thank you so much for your 5 star review of Cloud Next. I'm so pleased to read that our support team were able to provide you excellent service and quickly resolve your issue.
They are here 24/7 if you need them again in the future. Thank you again for your review.
Kind regards
Stephen
Cloud Next
Exceptionally good support
Exceptionally good support, patient and understanding of how to get the problem resolved.
20 June 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Andrew
Thank you so much for your great review of Cloud Next. I'm so pleased that you found our support team exceptionally good. It is always fantastic to read such great feedback on the support team, and is a reflection on how hard they work and love what they do!
Thank you again for your review and of course if you need anything further, please do get in touch.
Kind regards
Stephen
Cloud Next
Excellent service
Excellent service - went above and beyond what they are required to do, and helped tremendously with supporting our migration. Thank you!
12 June 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi Adriana
Thank you so much for your review of Cloud Next, we really do appreciate it. It's fantastic to read that you have found our service excellent and that our team were able to support you in the migration of your site.
We look forward to continuing to provide you with this level of service for a long to come. Again thank you for the review and if there is anything we can do or help you with, please do get in touch.
Kind regards
Stephen
Cloud Next
Great service
No problems, good service and good value. Great customer service, always quick to reply
28 May 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi James
Thank you so much for your review of Cloud Next. I'm so pleased to read that you have experienced no problems and found our packages to be good value.
It's fantastic to read that you have found our customer service great. Thank you again for the review and if there is anything we can help you with, please do get in touch.
Kind regards
Stephen
Cloud Next
Great response times
Great response times - nothing to complain about. I'm completely new to this and if you're the same I recommend using chatgpt to ask the right questions. Great offer too, £1 free for the first month? Very very helpful.
24 May 2025
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Eddie
Thank you so much for your 5 star review of Cloud Next, we really appreciate it. I'm so pleased that you have found our support response times great. I hope they were able to help and support you with any questions or queries you had.
Of course if there is anything further you need assistance with, please don't hesitate to get in touch. Thank you again.
Kind regards
Stephen
Cloud Next
Really quick response times and…
Really quick response times and accurate and helpful support.
15 May 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi there
Thank you so much for your review of Cloud Next. I'm so pleased that you have our support team accurate, helpful and quick. We think they are amongst the best in the industry.
If we can be of any assistance going forward please don't hesitate to get in touch. We'd love to get you to 5 stars! Thank you again.
Kind regards
Stephen
Cloud Next
Their customer service is something…
Their customer service is something others should aspire to - always quick, efficient and helpful above and beyond!
10 May 2025
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Chris
Thank you so much for your fantastic review of Cloud Next. We really appreciate the review and your time spent doing so.
I'm so pleased to read your great comments about our support team and that you have found then to be be quick, efficient and helpful.
Thank you again for the review and if you do need us, please do get in touch and we look forward to continuing to provide you with this level of service.
Kind regards
Stephen
Cloud Next
Reply from Cloud Next® - Web & WordPress Hosting
Hi Martin
Thank you for taking the time to leave a review for Cloud Next, it is very much appreciated. I'm so pleased that your interaction was both prompt and helpful when you needed to contact our support team. We hope to offer you this level of service for a long time to come.
Thank you again for your review and if you need any assistance, please do get in touch with the support team and they'll be happy to help.
Kind regards
Stephen
Cloud Next
Helpful and speedy
1 May 2025
Reply from Cloud Next® - Web & WordPress Hosting
Hi there
Thank you so much for your 5 star review of Cloud Next; it is very much appreciated.
I'm so pleased that you found our support team to be helpful and speedy. We look forward to providing you with this level of service for a long time to come.
Thank you again, and if we can be of any further assistance, please do get in touch.
Kind regards
Stephen
Cloud Next
The quality of support is excellent and…
The quality of support is excellent and extremely patient.
Cloud Next provide cost effective solutions for everyone, whether it's just a private email domain to a fully fledged website system.
Even though I have built websites and maintained them I still it problems, but the Support team are patient, helpful and make sure you get sorted!
I genuinely wouldn't go elsewhere now for any form of online presence.
Thanks to everyone at Cloud Next.
21 April 2025
Unprompted review
Reply from Cloud Next® - Web & WordPress Hosting
Hi Teefus
Thank you so much for your review and your fantastic comments. It's always a pleasure to read such positive comments about our support team and especially that you found them both excellent and patient.
We look forward to providing you with this level of service and providing and supporting you with your online presence for a long time to come. Thank you again for your review :)
Kind regards
Stephen
Cloud Next
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