ClickMechanic Reviews 24,098

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,027 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its convenience and efficiency, often highlighting the ease of the booking process and the ability to have mechanics come directly to their location. Many people found the pricing to be very competitive, often more affordable than traditional garages, and appreciated the clear communication throughout the service. The staff, particularly the mechanics, are frequently described as knowledgeable, professional, friendly, and quick in their work, contributing to a positive user experience. However, some customers also noted issues with mechanics not showing up for appointments or concerns regarding billing. A few people reported that certain diagnostic checks were not fully performed, leading to unresolved car problems and dissatisfaction with the service provided.

What people talk about most

Service

People report positive experiences with service, highlighting its convenience, efficiency, and good value.... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the mechanics for being... See more

Price

Users describe positive interactions with price, often highlighting competitive rates and affordability... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently describe it as easy,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting its ease of use and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The booking procedure is very straightforward. Pricing is clear and competitive. Even a diagnostic will cost you far less than most garages. I've used the same mechanic (Daniel) twice now. You can... See more

Company replied

Rated 5 out of 5 stars

I was really struggling to find someone to come out and fix my car for me until I found this website. All the mechanics on here have absolutely wonderful reviews and the mechanic I had myslef was so k... See more

Company replied

Rated 5 out of 5 stars

If you need a mechanic,and never used clickmechanic,then look no further and use them.fanstic service,on time in between the time slot told.and the mechanic was brilliant and quick.also the price was... See more

Company replied

Rated 5 out of 5 stars

My alternator belt went and i needed the car over the weekend for sons birthday, i called round local garages and was told i couldnt get an appointment till at least Monday. i found click Mechanic and... See more

Company replied


Company details

  1. Car Service
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Repair Service
  6. Vehicle Inspection

Written by the company

ClickMechanic is the UK's market leading platform that connects car owners who need repairs, servicing and inspections to the UK's best mobile mechanics. We match thousands of customers every month with trusted professional mechanics in cities across the UK. Our instant quoting functionality, fast booking and secure payment makes us the simplest and most convenient way to book a car mechanic.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Click mechanic is so much better and…

Click mechanic is so much better and easy to use less stressful got my clutch replacement done within 2 days 🙂 job done happy customer would use again

28 April 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Craig,

Thank you for your lovely feedback. We’re really pleased to hear you found ClickMechanic easy to use and less stressful, and that your clutch replacement was completed within just 2 days. It’s great to know you’re a happy customer and would use the service again. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Great service and fair price

Great service and fair price. Good communications and very happy

28 April 2026
ClickMechanic logo

Reply from ClickMechanic

Hi John,

Thank you for your kind feedback. We’re really pleased to hear you were happy with the service, fair pricing, and good communication throughout. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Excellent service by the mechanics…

Excellent service by the mechanics provided but the website booking process/setting up payment is a bit ropey.

28 April 2026
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Reply from ClickMechanic

Hi Customer,

Thank you for your feedback. We’re really pleased to hear you received excellent service from the mechanics.

We’re sorry to hear the booking and payment setup process felt a bit difficult to use — your comments are really helpful and will be passed on to the relevant team for review and improvement. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Razvan was brilliant

Razvan was very polite, friendly and punctual and put me at ease right from the first phone call. I have been given 8 photos of the work that was done and it shows his work matches his persona, Brilliant.
would definitely use him again.

28 April 2026
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Reply from ClickMechanic

Hi Paul,

Thank you for your kind feedback. We’re really pleased to hear Razvan was polite, friendly, and punctual, and that he made you feel at ease from the very first call. It’s great to know you also received photos of the work and were happy with the quality and transparency throughout. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Michael from ClickMechanic was great

Michael from ClickMechanic was great, got straight to the job and explained and showed me the replaced parts once finished, very please an highly recommend

23 April 2026
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Reply from ClickMechanic

Hi Phil,

Thank you for your kind feedback. We’re really pleased to hear Michael got straight to work, explained everything clearly, and showed you the replaced parts once the job was completed. It’s great to know you were very happy with the service and would highly recommend it. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Great comms from the mechanic,Joshua

Great comms from the mechanic,Joshua, that provided a report on a car. I would use again.

28 April 2026
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Reply from ClickMechanic

Hi Stefan,

Thank you for your kind feedback. We’re really pleased to hear Joshua provided a clear report and great communication throughout the process. It’s great to know you’d be happy to use the service again. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Great service

Easy to use system, quick response and really good mechanics selected. Great to see reviews of previous work.

Work done was spot on, they came to me and did it at the house so no faff!

28 April 2026
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Reply from ClickMechanic

Hi Kelly,

Thank you for your kind feedback. We’re really pleased to hear you found the system easy to use, with quick responses and well-matched mechanics. It’s great to know the reviews helped you choose and that the work was completed to a high standard right at your home, making everything more convenient for you. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 2 out of 5 stars

Overcharging Mechanics

I hired a mechanic on Clickmechanic's website to replace two tyres that had blown. Clikmechanic preauthorised my card, which I thought would be for the amount quoted. However, after the job was done,the mechanic overcharged me for the job. I spent a month trying to resolve this and Clickmechanic were very unhelpful saying I needed to get a refund through the mechanic even though payment was collected through ClickMechanic platform and they had preauthorised my card. I did eventually get some money back but it was £24.16 short of what it should have been.

27 March 2026
Unprompted review
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Reply from ClickMechanic

Hi there,

I’m really sorry to hear you’ve had a frustrating experience, and I can understand why this has been disappointing.

Unfortunately, as you have not included any identifying details, we're unable to trace your booking and so cannot provide specifics here, but we would encourage you to contact us via our support channels for further assistance.

In the event of any subsequent dispute between customer and mechanic, we have an in-house Resolutions Centre, where we will always endeavour to help mediate towards a swift and amicable resolution, wherever possible, so we would suggest that you engage there, where we can best assist.

Some key points to bear in mind:

• ClickMechanic operates as a marketplace, so the contract for the work is with the mechanic
• Mechanics on the platform are independent and manage their own work and warranties
• All mechanics are vetted for qualifications, experience, and insurance

We do take issues like this seriously and keep a close eye on performance across our platform.

Kind regards,

Alex
Head of Customer Service
ClickMechanic

Rated 5 out of 5 stars

Truly

Truly, a true mechanic who understands cars. In the future, I will definitely only have my car repaired by him and nowhere else.

27 April 2026
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Reply from ClickMechanic

Hi Tomas,

Thank you for your kind feedback. We’re really pleased to hear you had such a positive experience and that you were impressed with the mechanic’s knowledge and understanding of your car. It’s great to know you feel confident using the service again in the future. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

This is the first time I have used…

This is the first time I have used ClickMechanic, Andreas was great and I would certainly recommend

27 April 2026
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Reply from ClickMechanic

Hi L Rogerson,

Thank you for your kind feedback. We’re really pleased to hear that, as a first-time user, Andreas provided a great service and that you would confidently recommend ClickMechanic. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

If you need a mechanic,and never used…

If you need a mechanic,and never used clickmechanic,then look no further and use them.fanstic service,on time in between the time slot told.and the mechanic was brilliant and quick.also the price was much better than a garage
Michal was out standing and a credit to clickmechanic.thank you.

27 April 2026
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Reply from ClickMechanic

Hi David,

Thank you for your feedback. We’re really pleased to hear you had a fantastic experience and found the service punctual, quick, and more cost-effective than a garage. It’s great to know Michal provided outstanding service and represented ClickMechanic so well. We really appreciate your recommendation and your kind words.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Superb experience

Superb experience. Booking simple, superb mechanic. Will definitely use again

25 April 2026
ClickMechanic logo

Reply from ClickMechanic

Hi D Pittard,

Thank you for your kind feedback. We’re really pleased to hear you had a superb experience, found the booking process simple, and were happy with the mechanic provided. It’s great to know you’ll definitely use the service again. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Great service

Great service , arrived on time new what the problem was sorted and back on the road asap saved me a small fortune as garages I tried could do me at least two weeks .

27 April 2026
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Reply from ClickMechanic

Hi Woody,

Thank you for your feedback. We’re really pleased to hear the service was quick, the mechanic correctly diagnosed the issue, and you were back on the road as soon as possible. It’s great to know we were also able to save you money compared to garage wait times. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Great company highly recommended

Was early than time arranged but was contacted to make sure it was ok. Got on with job and was very professional. Can’t recommend enough. Took loads of photos and video so I could see the problem. Quoted price for issue and quickly booked in for the work.

27 April 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Miss Stacey Norman,

Thank you for your detailed feedback. We’re really pleased to hear the mechanic kept you informed, checked in before arriving early, and carried out the work in a professional manner. It’s also great to know you appreciated the photos and videos showing the issue, as well as the clear quote and quick booking for the repair. We really appreciate your recommendation.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Jobs done in quality.

Jobs done in quality.
On time.
Click mechanics make repairing cars as easy as 1^,2^,3^.
Keep going Team

27 April 2026
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Reply from ClickMechanic

Hi K Muswere,

Thank you for your feedback. We’re really pleased to hear the job was completed to a high standard and on time, and that you find the service simple and easy to use. It’s great to know you’re happy with the experience and supporting the team! We really appreciate your encouragement.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Excellent service


Excellent service, sorted my brakes in the time I'd take to get the wheel nuts off. Would highly recommend.

27 April 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Colin,

Thank you for your feedback. We’re really pleased to hear your brakes were sorted quickly and efficiently, and that you were impressed with the speed of the service. We really appreciate your recommendation.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Messy job made simple!

Messy job made simple! Car collected, oil (and filter) change done, and then car brought home again.

No more expensive, really, than most garages you'd have to drive to/collect from.

27 April 2026
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Reply from ClickMechanic

Hi Bob,

Thank you for your kind feedback. We’re really pleased to hear the service made things simple and convenient for you, with your car collected, the oil and filter change completed, and then returned home. It’s great to know you also found the pricing competitive compared to traditional garages. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Easy to book .

Easy to book .. come to your place of work or home ... shaun the mechanic that worked on my very stubborn injectors got the job done where other garages failed ... very knowledgeable and polite.. would definitely use again

27 April 2026
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Reply from ClickMechanic

Hi Jayne,

Thank you for your kind feedback. We’re really pleased to hear you found the booking process easy and convenient, and that Shaun was able to successfully resolve the stubborn injector issue where others had struggled. It’s great to know his knowledge and polite approach made a positive impression on you. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

James Clickmechanic

The mechanic who came out today through ClickMechanic was excellent. He arrived on time, was professional throughout, and quickly diagnosed the issue with my car. He explained everything clearly in a way that was easy to understand and carried out the work efficiently. It was obvious he knew exactly what he was doing, and I felt confident in the service from start to finish. I would definitely recommend him to anyone looking for a reliable and knowledgeable mechanic.

27 April 2026
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Reply from ClickMechanic

Hi Delton,

Thank you for your detailed feedback. We’re really pleased to hear the mechanic arrived on time, diagnosed the issue quickly, and carried out the work professionally and efficiently. It’s great to know everything was clearly explained and that you felt confident and reassured throughout the service. We really appreciate your recommendation.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Would highly recommend great service

Would highly recommend, especially if like me your car is essential for work.

25 April 2026
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Reply from ClickMechanic

Hi Joanne,

Thank you for your kind feedback. We’re really pleased to hear you’d highly recommend the service, especially knowing how important your car is for work. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

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